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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Oracle Employee Relations Case Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Adecco Group Professional Services 39000 $24.0B Switzerland Oracle Oracle Employee Relations Case Management Employee Experience 2020 n/a In 2020 Adecco Group implemented Oracle Employee Relations Case Management as part of a broader Oracle Cloud HCM deployment. The initiative formed a core piece of a global HR transformation that included core HR and talent modules and targeted Employee Experience capabilities. The Oracle Employee Relations Case Management implementation leveraged Oracle Cloud HCM capabilities to standardize case management and employee relations workflows across regions. Configuration emphasized case intake processes, workflow orchestration for investigations and resolutions, and case lifecycle tracking consistent with Employee Experience functionality. The deployment used platform-native role based access controls and case routing to align HR service processes and maintain case auditability. Functionally the program integrated Employee Relations Case Management with core HR and talent modules within Oracle Cloud HCM so personnel data and talent records informed case handling. Operational scope covered global HR processes across regions, with HR, employee relations, and talent management teams using the system for centralized case records and standardized process definitions. The implementation prioritized a single source of case data and consistent cross-region workflow definitions. Governance established standardized process definitions and configuration controls inside Oracle Cloud HCM, aligning employee relations workflows to common policy and operational practices. Adecco Group positioned Oracle Employee Relations Case Management as the system of record for employee relations cases within its Employee Experience portfolio.
Disney Media 231000 $94.4B United States Oracle Oracle Employee Relations Case Management Employee Experience 2018 n/a In 2018, The Walt Disney Company implemented Oracle Employee Relations Case Management as part of a broader Oracle Cloud HCM deployment. The deployment targeted Employee Experience, positioning Oracle Employee Relations Case Management to support HR and employee service delivery across Disney’s global HR operations. The implementation concentrated on case and employee relations management capabilities within Oracle Cloud HCM, using cloud-native case intake, configurable workflows, investigation tracking, and resolution lifecycle controls to standardize HR case handling. Configuration work emphasized centralized case tracking, role-based access for employee relations teams, and templated response and investigation processes consistent with Employee Experience best practices. Deployment was executed on Oracle Cloud HCM and covered global HR operations including the United States, with operational scope focused on HR service centers and employee relations teams. Governance and process restructuring accompanied the technical rollout, instituting standardized HR processes and service delivery protocols to unify case handling and employee inquiry resolution across sites.
Northwestern Mutual Banking and Financial Services 7000 $36.1B United States Oracle Oracle Employee Relations Case Management Employee Experience 2019 n/a In 2019, Northwestern Mutual implemented Oracle Employee Relations Case Management as part of its Oracle Cloud HCM deployment. Oracle Employee Relations Case Management, an Employee Experience application, was configured to support core HR and employee service delivery across the United States. The scope focused on consolidating employee relations case handling within the broader Oracle Cloud HCM environment. The implementation configured Employee Relations Case Management functional capabilities including structured case intake, case lifecycle tracking, central case records, role based access controls, and case notes and evidence management. Workflows and investigation routing were instrumented to align with HR intake to resolution processes, leveraging Oracle Cloud HCM's HR data model for employee identity and role context. Reporting and case visibility functions were provisioned to support HR case queues and operational oversight. Operational ownership centered on HR and employee relations teams in the United States, with the application embedded into core HR service delivery channels. Governance emphasized standardizing case handling workflows, role based permissions for investigators and HR service agents, and centralized case documentation to ensure consistent employee relations practices. The deployment integrated Oracle Employee Relations Case Management within Oracle Cloud HCM to provide a unified Employee Experience platform for HR case operations.
Government 87426 $91.0B United States Oracle Oracle Employee Relations Case Management Employee Experience 2013 n/a
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