List of Oracle Employee Relations Case Management Customers
Oracle
2300 Oracle Way,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 737-867-1000
Professional Services
162000
$67.1B
Since 2010, our global team of researchers has been studying Oracle Employee Relations Case Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Employee Relations Case Management for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Employee Relations Case Management for Employee Experience include: State of Massachusetts, a United States based Government organisation with 87426 employees and revenues of $91.03 billion, Disney, a United States based Leisure and Hospitality organisation with 203000 employees and revenues of $82.71 billion, Northwestern Mutual, a United States based Banking and Financial Services organisation with 7000 employees and revenues of $36.12 billion, Adecco Group, a Switzerland based Professional Services organisation with 39000 employees and revenues of $24.00 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Employee Relations Case Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adecco Group | Professional Services | 39000 | $24.0B | Switzerland | Oracle | Oracle Employee Relations Case Management | Employee Experience | 2020 | n/a |
In 2020 Adecco Group implemented Oracle Employee Relations Case Management as part of a broader Oracle Cloud HCM deployment. The initiative formed a core piece of a global HR transformation that included core HR and talent modules and targeted Employee Experience capabilities.
The Oracle Employee Relations Case Management implementation leveraged Oracle Cloud HCM capabilities to standardize case management and employee relations workflows across regions. Configuration emphasized case intake processes, workflow orchestration for investigations and resolutions, and case lifecycle tracking consistent with Employee Experience functionality. The deployment used platform-native role based access controls and case routing to align HR service processes and maintain case auditability.
Functionally the program integrated Employee Relations Case Management with core HR and talent modules within Oracle Cloud HCM so personnel data and talent records informed case handling. Operational scope covered global HR processes across regions, with HR, employee relations, and talent management teams using the system for centralized case records and standardized process definitions. The implementation prioritized a single source of case data and consistent cross-region workflow definitions.
Governance established standardized process definitions and configuration controls inside Oracle Cloud HCM, aligning employee relations workflows to common policy and operational practices. Adecco Group positioned Oracle Employee Relations Case Management as the system of record for employee relations cases within its Employee Experience portfolio.
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Disney | Leisure and Hospitality | 203000 | $82.7B | United States | Oracle | Oracle Employee Relations Case Management | Employee Experience | 2018 | n/a |
In 2018, The Walt Disney Company implemented Oracle Employee Relations Case Management as part of a broader Oracle Cloud HCM deployment. The deployment targeted Employee Experience, positioning Oracle Employee Relations Case Management to support HR and employee service delivery across Disney’s global HR operations.
The implementation concentrated on case and employee relations management capabilities within Oracle Cloud HCM, using cloud-native case intake, configurable workflows, investigation tracking, and resolution lifecycle controls to standardize HR case handling. Configuration work emphasized centralized case tracking, role-based access for employee relations teams, and templated response and investigation processes consistent with Employee Experience best practices.
Deployment was executed on Oracle Cloud HCM and covered global HR operations including the United States, with operational scope focused on HR service centers and employee relations teams. Governance and process restructuring accompanied the technical rollout, instituting standardized HR processes and service delivery protocols to unify case handling and employee inquiry resolution across sites.
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Northwestern Mutual | Banking and Financial Services | 7000 | $36.1B | United States | Oracle | Oracle Employee Relations Case Management | Employee Experience | 2019 | n/a |
In 2019, Northwestern Mutual implemented Oracle Employee Relations Case Management as part of its Oracle Cloud HCM deployment. Oracle Employee Relations Case Management, an Employee Experience application, was configured to support core HR and employee service delivery across the United States. The scope focused on consolidating employee relations case handling within the broader Oracle Cloud HCM environment.
The implementation configured Employee Relations Case Management functional capabilities including structured case intake, case lifecycle tracking, central case records, role based access controls, and case notes and evidence management. Workflows and investigation routing were instrumented to align with HR intake to resolution processes, leveraging Oracle Cloud HCM's HR data model for employee identity and role context. Reporting and case visibility functions were provisioned to support HR case queues and operational oversight.
Operational ownership centered on HR and employee relations teams in the United States, with the application embedded into core HR service delivery channels. Governance emphasized standardizing case handling workflows, role based permissions for investigators and HR service agents, and centralized case documentation to ensure consistent employee relations practices. The deployment integrated Oracle Employee Relations Case Management within Oracle Cloud HCM to provide a unified Employee Experience platform for HR case operations.
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State of Massachusetts | Government | 87426 | $91.0B | United States | Oracle | Oracle Employee Relations Case Management | Employee Experience | 2013 | n/a |
In 2013, the State of Massachusetts implemented Oracle Employee Relations Case Management to centralize case intake and handling for employee relations, and to improve Employee Experience across state HR operations. State of Massachusetts Oracle Employee Relations Case Management Employee Experience supports HR and recruitment functions by formalizing daily dispute intake, case assignment, and investigation tracking for statewide personnel matters.
Oracle Employee Relations Case Management was configured to provide standard case management capabilities including intake and triage workflows, role based assignment and escalation, a document repository for investigation evidence and correspondence, and configurable case lifecycle tracking. The implementation also covered job posting preparation workflows, enabling reviewers to create and approve vacancy notices as part of the recruitment case process.
The deployment integrated explicitly with the Commonwealth careers site powered by Taleo for publishing job postings and external job portals, and with the PeopleSoft Human Resources Compensation Management System to validate vacant position numbers prior to posting. Data validation and status checks flow from PeopleSoft to the case and posting workflows to ensure only approved position numbers are prepared for external publication on Taleo and associated job portals.
Operational scope included statewide HR, recruitment, and compensation management teams that handle daily employee relation disputes and vacancy processing, with governance enforcing a process where vacant positions must be checked in PeopleSoft as a valid position number before being posted. Workflow rules and role permissions were structured to separate case handling from recruitment posting duties, and to ensure documented audit trails for case decisions and vacancy approvals.
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Buyer Intent: Companies Evaluating Oracle Employee Relations Case Management
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FAQ - APPS RUN THE WORLD Oracle Employee Relations Case Management Coverage
Oracle Employee Relations Case Management is a Employee Experience solution from Oracle.
Companies worldwide use Oracle Employee Relations Case Management, from small firms to large enterprises across 21+ industries.
Organizations such as State of Massachusetts, Disney, Northwestern Mutual and Adecco Group are recorded users of
Oracle Employee Relations Case Management for Employee Experience.
Companies using Oracle Employee Relations Case Management are most concentrated in Government, Leisure and Hospitality and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Oracle Employee Relations Case Management are most concentrated in United States and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Employee Relations Case Management across Americas, EMEA, and APAC.
Companies using Oracle Employee Relations Case Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 75%.
Customers of Oracle Employee Relations Case Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Employee Relations Case Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Experience.