List of Oracle Sales Force Automation Customers
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Since 2010, our global team of researchers has been studying Oracle Sales Force Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Sales Force Automation for Sales Automation, Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Sales Force Automation for Sales Automation, Sales Engagement include: CJ Logistics, a South Korea based Distribution organisation with 6740 employees and revenues of $8.60 billion, Credit Acceptance, a United States based Banking and Financial Services organisation with 2341 employees and revenues of $2.29 billion, ConMed Corporation, a United States based Life Sciences organisation with 3500 employees and revenues of $1.10 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Sales Force Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Sales Force Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CJ Logistics | Distribution | 6740 | $8.6B | South Korea | Oracle | Oracle Sales Force Automation | Sales Automation,Sales Engagement | 2018 | n/a |
In 2018, CJ Logistics implemented Oracle Sales Force Automation to consolidate dispersed account records and accelerate sales workflows, deploying the solution within the companys Sales Automation,Sales Engagement stack. The initiative began with a February 2018 pilot for Seoul-based sales teams and targeted the companys roughly 2,000 sales reps as the initial user population.
The implementation centered on Oracle CX Sales as the front-end sales automation and account management environment, delivering capabilities to consolidate customer service usage histories, expose contract terms, surface external credit ratings, and enable rapid pipeline reporting. Sales reps used Oracle Sales Force Automation to compile integrated customer data into spreadsheets and to build reports, while managers used the same application to monitor deal stages, close rates, and win loss ratios.
Deployment architecture used Oracle Java Cloud Service to capture and normalize data from multiple on-premise ERP systems and third party applications, and to present unified records within Oracle CX Sales. This integration layer allowed the sales automation system to provide real time access to customers leads and deal information from heterogeneous on-premise sources without altering those source systems.
Operational coverage started with Seoul based reps and expanded intent includes extending Oracle Sales Force Automation to thousands more sellers across CJ Logistics operations, planned for 266 branches in 37 countries. The rollout reshaped sales workflows by centralizing account data, enabling anywhere any device access for a global sales force, and establishing a single sales engagement workspace for account management and upsell identification.
Results reported from the pilot include sales and pipeline reports moving from multi day preparation to being producible within a day, and managers actively using Oracle CX Sales to track rep performance and provide targeted coaching. The implementation binds the Company Oracle Sales Force Automation Sales Automation,Sales Engagement business function relationship, aligning sales operations, account management, and reporting under a cloud based sales automation platform.
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ConMed Corporation | Life Sciences | 3500 | $1.1B | United States | Oracle | Oracle Sales Force Automation | Sales Automation,Sales Engagement | 2016 | n/a |
In 2016 ConMed Corporation implemented Oracle Sales Force Automation to centralize sales and customer service workflows, aligning the initiative with the Sales Automation,Sales Engagement category. The deployment targeted global customer service operations responsible for data processing, order intake and entry, and technical support for more than 10,000 customers, and it was deployed alongside broad organizational change programs covering corporate customer service and support functions.
Oracle Sales Force Automation was configured to support core sales automation capabilities typical for the category, including lead and contact management, sales activity tracking, opportunity management, and standardized order intake workflows. Configuration and training efforts supported 350 direct and indirect reports through the project lifecycle, and process automation was applied to order entry and pricing validation to reduce manual rework and error rates.
Integrations reflected explicit system transitions captured during the project, including work to transition from the ManMan ERP system and to integrate with ServiceCloud, creating a tighter data flow between order processing, pricing, and customer support records. Operational coverage extended across sales, customer service, and technical support teams, with the application serving as the central system for leads, active contacts, and sales activity consolidation.
Governance and process transformation accompanied the technical rollout, using Kaizen and the Lean Daily Management System to institute consistent performance analytics, and applying the Shingo Model to drive a customer centric culture change. Outcomes recorded during and after the implementation included decreased incoming call delay and abandonment rates, reduced wasteful communications and labor spend, a 90 percent reduction in primary customer complaints related to pricing within six months, and reported revenue increases including a 34 percent rise tied to process and system improvements.
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Credit Acceptance | Banking and Financial Services | 2341 | $2.3B | United States | Oracle | Oracle Sales Force Automation | Sales Automation,Sales Engagement | 2020 | n/a |
In 2020, Credit Acceptance implemented Oracle Sales Force Automation. The deployment used Oracle CX Sales Mobile as the mobile interface within the Sales Automation,Sales Engagement category to equip field sellers who support dealer financing programs across the nation.
The rollout followed a two phased approach, beginning with a 16 person superuser pilot then expanding to the full 400 person sales organization. Superusers received only the application and a QR code for setup to validate installation, authentication flows, and baseline usability before broader training and distribution.
Configuration emphasized mobile native capabilities and a consistent Workspace experience, with action driven home screens, a daily sales briefing, and streamlined authentication enabled by touch ID and face ID. Oracle CX Sales Mobile integrated native device functions such as camera, notes, and contact lists so reps could add contacts, create notes, and upload files directly into Oracle Sales while working in the field.
Governance and rollout materials were lightweight and operationally focused, consisting of download and login instructions plus a quick reference guide for common tasks, overseen by IT sales experience leadership. Pilot feedback was uniformly positive, the application was noted for easier installation and faster log in, and the initial production window generated only one help desk ticket, indicating a low support burden during early adoption.
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