List of Outbox CRM Customers
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Since 2010, our global team of researchers has been studying Outbox CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Outbox CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Outbox CRM for CRM include: Cirque du Soleil, a Canada based Leisure and Hospitality organisation with 4000 employees and revenues of $850.0 million, Montreal Canadiens Canada, a Canada based Leisure and Hospitality organisation with 600 employees and revenues of $320.0 million, Constructora Inmobiliaria Turistica, a Mexico based Construction and Real Estate organisation with 250 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Outbox CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Outbox CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cirque du Soleil | Leisure and Hospitality | 4000 | $850M | Canada | Outbox | Outbox CRM | CRM | 2006 | n/a | In 2006, Cirque du Soleil implemented Outbox CRM. The deployment used Outbox's white-label ticketing platform with an integrated CRM module, enabling Cirque du Soleil to centrally capture ticket transactions and customer profiles across worldwide touring shows. Outbox CRM provided campaign-driven communication capabilities and direct ownership of customer data, supporting marketing and box office functions. The implementation architecture combined ticketing and CRM in a single platform, consolidating customer records, purchase history, and segmentation to support targeted email and campaign workflows. Operational scope covered touring operations and box office and marketing departments globally, with governance focused on owned-data stewardship and campaign orchestration within the Outbox CRM environment. | |
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Constructora Inmobiliaria Turistica | Construction and Real Estate | 250 | $12M | Mexico | Outbox | Outbox CRM | CRM | 2025 | n/a | In 2025, Constructora Inmobiliaria Turistica implemented Outbox CRM to deliver a white-label ticketing and customer data platform for Vidanta resort entertainment. The deployment focused on the JOYÀ and LUDÕ shows in Mexico, embedding CRM functionality directly into ticketing to support brand-first ticketing and consolidated ownership of guest data across resort entertainment venues. The implementation used Outbox CRM capabilities to centralize guest profiles, manage ticketing workflows, and support audience segmentation and customer communications typical of CRM systems. Configuration emphasized integrated profile management and event-specific ticketing logic, with the CRM within Outbox's ticketing solution orchestrating box office operations and guest engagement workflows. Operational coverage included box office operations, guest services, and marketing for the two shows, with rollout executed in summer 2025 as a resort-level ticketing program. Governance centered on owning and controlling guest data within the Outbox CRM instance, enabling Vidanta to retain brand control of ticketing and unify entertainment guest records across its venues. | |
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Montreal Canadiens Canada | Leisure and Hospitality | 600 | $320M | Canada | Outbox | Outbox CRM | CRM | 2008 | n/a | In 2008, the Montreal Canadiens Canada adopted Outbox CRM as part of Outbox's white-label ticketing platform to manage arena ticketing, season memberships, and fan communications. The deployment centralized box office customer data and membership records for the Bell Centre, giving the club greater control over ticketing operations. Outbox CRM served as the primary CRM for customer profiles and communications across ticketing and membership functions. Configuration reflected integrated CRM and marketing capabilities inferred from Outbox product descriptions, including contact and account management, segmentation and targeted campaign workflows, ticket order history linked to membership lifecycle, and operational reporting for sales and marketing activities. Marketing automation and communication templates were used to orchestrate fan communications, membership renewals, and promotional campaigns tied to event schedules. These modules supported standard CRM workflows aligned with ticketing sales, membership services, and customer service operations. Operational coverage included box office staff, membership services, marketing teams, and ticketing operations at the Montreal Canadiens and Bell Centre. The white-label ticketing front end was connected to the CRM back end to unify customer profile access for sales and service processes and to centralize consent and communication preferences. Governance emphasized central data stewardship for customer records and coordinated campaign governance to align membership and ticketing communications. |
Buyer Intent: Companies Evaluating Outbox CRM
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