List of Passport Lush Customers
Las Vegas, 89101, NV,
United States
Since 2010, our global team of researchers has been studying Passport Lush customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Passport Lush for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Passport Lush for Customer Loyalty include: Jamul Casino, a United States based Leisure and Hospitality organisation with 1647 employees and revenues of $200.0 million, Downstream Casino Resort, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $185.0 million, Dakota Nation Gaming Enterprise, a United States based Leisure and Hospitality organisation with 800 employees and revenues of $100.0 million, The Point Casino & Hotel, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Passport Lush, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Passport Lush customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dakota Nation Gaming Enterprise | Leisure and Hospitality | 800 | $100M | United States | Passport Technology | Passport Lush | Customer Loyalty | 2024 | n/a |
In 2024, Dakota Nation Gaming Enterprise implemented Passport Lush in the Customer Loyalty category across its tribal properties. The deployment targeted Dakota Magic, Dakota Sioux and Dakota Connection and included Passport Lush and Mira player enrollment kiosks to modernize the Magic Rewards Club CRM and self-service enrollment.
Passport Lush was provisioned to deliver core loyalty management capabilities including promotions, virtual drawings, tier progression workflows and member profile management. Mira kiosks were configured for on-site player enrollment and card issuance, capturing enrollment events and synchronizing member profiles into Passport Lush.
Operational coverage for the implementation included player club operations, casino marketing and property floor operations across the three sites, with Passport Lush positioned as the central CRM and promotion engine. The implementation established per-property enrollment and promotional execution channels, using kiosk-driven enrollment to populate loyalty profiles and enable virtual drawing participation.
The vendor announcement confirms a multi-site selection and installation in 2024, with rollout coordinated across the three properties and operational ownership aligned to player club and marketing teams. The stated intent of the Passport Lush deployment is to boost player acquisition, retention and tier progression.
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Downstream Casino Resort | Leisure and Hospitality | 500 | $185M | United States | Passport Technology | Passport Lush | Customer Loyalty | 2024 | n/a |
In 2024, Downstream Casino Resort implemented Passport Technology's Passport Lush loyalty platform alongside Mira player enrollment kiosks. Passport Lush is an HTML5 cloud based Customer Loyalty platform deployed to support Downstream's Q Club member enrollment, retention and tier progression, and to provide marketing driven loyalty operations for guest engagement.
Passport Lush was configured to expose core loyalty capabilities including gamification and tier progression, customizable player promotions and gifting, dynamic offers, a dynamic games library, virtual drawings, and enrollment and reprint workflows. The Passport Lush secure web application was used to enable unlimited branding and marketing configuration, allowing the marketing team to design promotions and loyalty campaigns through the platform.
Mira player enrollment kiosks were deployed as an integrated enrollment channel to enable patron self service enrollment and card reprint via Passport Lush, tying kiosk driven workflows to the cloud based loyalty application. Operational coverage focuses on Q Club members and front of house guest interactions, with functional impact on marketing, loyalty operations, and guest services.
Governance and rollout are structured around marketing led campaign configuration and loyalty program administration, with operational handoffs to loyalty operations for tier management and guest service handling for kiosk enrollment and reprints. Campaign and promotion workflows were centralized in Passport Lush to streamline offer delivery and tier progression control across web and kiosk channels.
Downstream communicated explicit objectives for the deployment, noting the flexibility and customization of Passport Lush as key selection factors and expressing intent to boost enrollments, enhance loyalty, and drive engagement through the new platform.
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Jamul Casino | Leisure and Hospitality | 1647 | $200M | United States | Passport Technology | Passport Lush | Customer Loyalty | 2022 | n/a |
In 2022, Jamul Casino selected Passport Technology's Passport Lush to support its Sweetwater Rewards program in San Diego. The Passport Lush implementation is positioned as a Customer Loyalty initiative focused on in venue member acquisition and rewards fulfillment.
The deployment combined Passport Lush with Mira player enrollment kiosks to enable self service enrollment and instant redemptions on property. Implemented functional capabilities include player enrollment workflows, real time rewards issuance, and guest engagement triggers tied to loyalty accounts.
Passport Lush was integrated with Jamul Casino's Sweetwater Rewards CRM to synchronize member profiles and redemption events, enabling end to end loyalty operations between kiosks and the CRM. Operational coverage was the Jamul Casino property in San Diego and the business functions impacted include casino marketing, loyalty operations, and front line service staff.
The vendor announcement documents that selection and launch occurred in 2022 and cites increased player enrollment, engagement, and instant redemptions as outcomes. Governance and process adjustments emphasized kiosk based enrollment flows and rewards fulfillment workflows to support real time redemptions and improved guest engagement.
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Leisure and Hospitality | 200 | $15M | United States | Passport Technology | Passport Lush | Customer Loyalty | 2022 | n/a |
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Buyer Intent: Companies Evaluating Passport Lush
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