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List of Personio Customer Success Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
ABOUT YOU Holding Retail 1172 $2.0B Germany Personio Personio Customer Success Management Customer Support 2021 n/a In 2021, ABOUT YOU Holding implemented Personio Customer Success Management as the central HR operations platform. ABOUT YOU worked closely with Personio’s Customer Success Management during implementation to configure the system for core HR workflows across its ecommerce business. The deployment focused on automating onboarding, payroll preparation and cross-tool workflow orchestration, positioning Personio Customer Success Management as the operational hub for HR case handling and employee lifecycle tasks. Configuration work emphasized data models, automated onboarding flows and payroll preparatory states to support downstream payroll processing. Integrations were deliberately scoped to tighten connections across multi-market operations, including an explicit payroll integration via DATEV. Cross-tool workflows were implemented to bridge Personio with the company’s broader HR process ecosystem and to centralize payroll preparation and onboarding status across markets. Governance and rollout combined vendor collaboration and internal HR process change, with ABOUT YOU leveraging Personio’s Customer Success Management function to drive adoption and operational ownership. The company reported smoother, scalable HR processes and tighter integrations across its multi-market operations following the rollout, and the implementation is cataloged under the Customer Support category for Personio solutions.
Spendesk Professional Services 650 $75M France Personio Personio Customer Success Management Customer Support 2019 n/a In 2019, Spendesk implemented Personio Customer Success Management to centralise HR across its four international offices in Europe. Personio Customer Success Management, positioned in the Customer Support category, provided employee self service and a single source of truth for the HR team to manage core people data and administrative workflows. The deployment concentrated on centralised HR records and standardising People operations processes during a Europe wide rollout across the four offices. Governance shifted toward centralised HR administration and standardized operational workflows, and the rollout reduced administrative effort and delivered roughly a 25% time saving for People operations according to the case study.
The Student Hotel Leisure and Hospitality 650 $100M Netherlands Personio Personio Customer Success Management Customer Support 2022 n/a In 2022 The Student Hotel implemented Personio Customer Success Management in the Customer Support category to unify and automate HR across its European properties. Headquartered in the Netherlands, TSH engaged Personio Customer Success Management as a proactive partner that guided configuration, rollout and standardisation of HR processes across countries. The first location went live in May 2022, and all locations were transferred by the end of July 2022, reflecting a compressed regional rollout schedule. Implementation activities emphasized configuration and rollout of standardized HR process templates, central employee record administration and automation of routine HR workflows, with Personio Customer Success Management advising on system configuration and local process standardisation. Operational coverage spanned TSH properties across Europe and the program centralized HR administration and cross country process governance under a single operational model. Governance changes focused on standardized operating procedures and a coordinated rollout governance model managed from the Netherlands, with Personio Customer Success Management providing ongoing customer support and guidance during the transition.
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FAQ - APPS RUN THE WORLD Personio Customer Success Management Coverage

Personio Customer Success Management is a Customer Support solution from Personio.

Companies worldwide use Personio Customer Success Management, from small firms to large enterprises across 21+ industries.

Organizations such as ABOUT YOU Holding, The Student Hotel and Spendesk are recorded users of Personio Customer Success Management for Customer Support.

Companies using Personio Customer Success Management are most concentrated in Retail, Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.

Companies using Personio Customer Success Management are most concentrated in Germany, Netherlands and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Personio Customer Success Management across Americas, EMEA, and APAC.

Companies using Personio Customer Success Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Personio Customer Success Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Personio Customer Success Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.