List of Pertento AI Customers
Pertento
Riddargatan 18,
Stockholm, 11459,
Sweden
Stockholm, 11459,
Sweden
46 8400 69 262
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Pertento AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pertento AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pertento AI for Chatbots and Conversational AI include: Inrego, a Sweden based Professional Services organisation with 150 employees and revenues of $25.0 million, Bygglet, a Sweden based Professional Services organisation with 51 employees and revenues of $6.0 million, Nordisk Textil Sweden, a Sweden based Retail organisation with 10 employees and revenues of $2.0 million, Converdiant, a Sweden based Professional Services organisation with 10 employees and revenues of $1.0 million, Pertento, a Sweden based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Pertento AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pertento AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bygglet | Professional Services | 51 | $6M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Bygglet deployed Pertento AI on its website. Pertento AI is implemented as a Chatbots and Conversational AI solution to provide on-site conversational interfaces for the Swedish professional services firm Bygglet, supporting customer-facing sales and support interactions and inquiry capture.
The deployment of Pertento AI on the public website centers on conversational UI, FAQ automation, intent classification, and guided inquiry capture consistent with Chatbots and Conversational AI functionality, and the full application name Pertento AI is used to power those conversational flows. Configuration emphasis is placed on conversational content, scripted workflows for customer onboarding and support, and iterative model tuning managed by internal product and support teams. No external integrations are documented in the provided source, so integration with backend CRM or ticketing systems is not specified. Governance and operational control are aligned to web content ownership and ongoing conversational training, using website instrumentation to monitor conversational performance and adjust scripts over time.
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Converdiant | Professional Services | 10 | $1M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Converdiant deployed Pertento AI on their website to introduce conversational engagement for its Professional Services offerings. Pertento AI is the Chatbots and Conversational AI application implemented by Converdiant, a Sweden-based firm with 10 employees, and is embedded into public web pages to handle customer queries and initial contact flows.
The deployment centers on a web chat widget and conversational interface, with configured dialogue flows for FAQ automation, intent recognition, and lead qualification. Configuration work emphasizes conversation scripting and rule-based escalation, with built-in conversational analytics used to iterate dialog trees and refine intent handling. Operational ownership is held by a small internal team who maintain content and update dialogue flows through the Pertento AI administrative tools, and escalations from the bot are routed to the companys existing human contact channels for follow up.
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Inrego | Professional Services | 150 | $25M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Inrego deployed Pertento AI on its public website. Pertento AI is a Chatbots and Conversational AI application implemented to provide conversational self service, route inbound web inquiries, and capture leads for the professional services firm.
The implementation centers on a web chat widget and conversational flow configuration, with explicit use of intent classification, natural language understanding, and a managed knowledge base to surface product and service information. Administrators configured intent models and scripted dialog trees in Pertento AI, and the deployment included an analytics and monitoring console to track conversation patterns and fallback triggers.
Operational scope is focused on the customer facing website, supporting pre sales engagement, routine support queries, and contact capture for sales outreach. The solution is positioned to serve customer support, sales, and marketing functions, with conversational sessions initiated from key site pages and product information areas.
Governance practices emphasize content ownership and iterative model training, with content publishing and conversation script updates managed through the Pertento AI administration interface. Escalation workflows were defined to route unresolved conversations to human channels, and ongoing tuning cycles were established to refine intents and knowledge base responses.
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Nordisk Textil Sweden | Retail | 10 | $2M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Nordisk Textil Sweden deployed Pertento AI on their website. Pertento AI is a Chatbots and Conversational AI application implemented to automate customer-facing conversations on the company e-commerce site, supporting online customer service and pre-sales interactions.
The implementation centers on an on-site web chat widget and knowledge-driven conversational flows, using intent recognition and scripted dialogue to address product navigation, sizing questions, and order status inquiries. Configuration and content seeding were performed through Pertento AI administration tools, aligning conversational pathways with the retailer catalog and site content to reduce manual handling of routine queries.
Operational scope is limited to the Nordisk Textil Sweden public website serving its Swedish customer base, with management of the solution handled by internal staff. Governance follows a small-business operational model, with iterative content updates, manual escalation rules for complex queries, and monitoring via the application analytics to refine conversational coverage over time.
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Pertento | Professional Services | 10 | $1M | Sweden | Pertento | Pertento AI | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Pertento deployed Pertento AI on its website. Pertento AI is a Chatbots and Conversational AI application used on the public site to provide customer-facing conversational interfaces that handle inquiries and preliminary client qualification for the professional services firm.
The implementation focuses on core conversational modules including natural language intent recognition, context management, session handling, scripted dialogue flows and conversational analytics. Pertento configured Pertento AI with domain-specific content and conversation templates to reflect its consultancy offerings, and instrumented analytics to track conversation topics and usage trends for ongoing refinement.
Deployment is delivered as an embedded web conversational interface that operates on the corporate site and supports sales and support business functions rather than internal enterprise back office processes. Governance and operating practices include iterative content curation and model tuning, review cycles for conversation scripts and role-based content stewardship to maintain accuracy and alignment with service offerings.
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Showing 1 to 5 of 5 entries
Buyer Intent: Companies Evaluating Pertento AI
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Pertento AI Coverage
Pertento AI is a Chatbots and Conversational AI solution from Pertento.
Companies worldwide use Pertento AI, from small firms to large enterprises across 21+ industries.
Organizations such as Inrego, Bygglet, Nordisk Textil Sweden, Converdiant and Pertento are recorded users of
Pertento AI for Chatbots and Conversational AI.
Companies using Pertento AI are most concentrated in Professional Services and Retail, with adoption spanning over 21 industries.
Companies using Pertento AI are most concentrated in Sweden, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Pertento AI across Americas, EMEA, and APAC.
Companies using Pertento AI range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Pertento AI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Pertento AI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.