List of Phoenix Evolution Chatbots Customers
Dubai, 937570,
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Since 2010, our global team of researchers has been studying Phoenix Evolution Chatbots customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Phoenix Evolution Chatbots for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Phoenix Evolution Chatbots for Chatbots and Conversational AI include: NHS, a United Kingdom based Healthcare organisation with 1297455 employees and revenues of $200.00 billion, Lancashire Teaching Hospitals NHS Foundation Trust, a United Kingdom based Healthcare organisation with 9000 employees and revenues of $2.25 billion and many others.
Contact us if you need a completed and verified list of companies using Phoenix Evolution Chatbots, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Phoenix Evolution Chatbots customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Lancashire Teaching Hospitals NHS Foundation Trust | Healthcare | 9000 | $2.3B | United Kingdom | Phoenix Evolution | Phoenix Evolution Chatbots | Chatbots and Conversational AI | 2019 | IT Works Health | In 2019 Lancashire Teaching Hospitals NHS Foundation Trust engaged Phoenix Evolution Consulting to pilot and roll out Office 365, Microsoft Teams, SharePoint and Windows 10, in a program focused on IT infrastructure and collaboration across the trust. The engagement is documented as an IT transformation pilot and was delivered alongside IT Works Health as the introducing consultant, with scope centered on modernizing collaboration services for clinical and administrative teams. Phoenix Evolution Chatbots is part of the vendor product set and is identified as Phoenix Evolution Chatbots in the category Chatbots and Conversational AI, however the pilot documentation does not explicitly reference deployment of chatbots and any Chatbots and Conversational AI usage would be inferred from the vendor portfolio. As a category aligned observation, Chatbots and Conversational AI capabilities typically map to patient engagement, appointment triage, internal knowledge access and conversational query handling, which could conceptually align with the collaboration and knowledge management objectives stated for the Office 365, Teams and SharePoint rollout. The program emphasis remained on infrastructure and collaboration platform rollout, with governance framed as an IT transformation pilot rather than a direct conversational AI implementation. IT Works Health acted as the introducing consultant for the engagement and Phoenix Evolution Consulting provided implementation services for the collaboration stack, leaving any potential Phoenix Evolution Chatbots adoption as a separate, not explicitly documented, consideration. | |
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NHS | Healthcare | 1297455 | $200.0B | United Kingdom | Phoenix Evolution | Phoenix Evolution Chatbots | Chatbots and Conversational AI | 2019 | n/a | In 2019, Phoenix Evolution Consulting lists NHS Digital, part of the NHS, on its public clients page in association with Phoenix Evolution Chatbots. Phoenix Evolution Chatbots is identified in the Chatbots and Conversational AI category and is positioned for healthcare self-service and cross-channel engagement in the UK public sector. The vendor listing connects NHS Digital with the vendor's AI-powered chatbot platform, while publicly available materials do not specify scope or measurable outcomes for the engagement. The implementation narrative aligns with standard Chatbots and Conversational AI capabilities, indicating use of conversational natural language understanding, intent classification, scripted dialog flows for self-service, and cross-channel orchestration across web and messaging channels. Functional modules inferred from the product positioning include automated FAQ and triage workflows, configurable handoff to human agents, and interaction analytics for routing and monitoring, implemented to support healthcare patient engagement and administrative self-service processes. Operational signals point to deployment at the NHS Digital level within UK public sector digital engagement channels rather than named NHS trusts or sites. The vendor does not publish specific integration partners or technical connectors, so category-aligned inference limits likely integration touchpoints to patient administration, clinical scheduling, and contact center systems to enable handoff and routing. Governance, rollout cadence, and process transformation details are not published, therefore public evidence supports the NHS Digital listing for Phoenix Evolution Chatbots without further implementation specifics. |
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