List of Pobuca Experience Cloud Customers
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Since 2010, our global team of researchers has been studying Pobuca Experience Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pobuca Experience Cloud for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pobuca Experience Cloud for Customer Experience include: Loulis Mills, a Greece based Consumer Packaged Goods organisation with 348 employees and revenues of $153.0 million, Grant Thornton Greece, a Greece based Professional Services organisation with 1111 employees and revenues of $64.0 million, Pobuca, a United Kingdom based Professional Services organisation with 100 employees and revenues of $10.0 million, Everfood, a Greece based Retail organisation with 60 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Pobuca Experience Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pobuca Experience Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Everfood | Retail | 60 | $4M | Greece | Pobuca | Pobuca Experience Cloud | Customer Experience | 2020 | n/a |
In 2020, Everfood deployed Pobuca Experience Cloud on their website as a Customer Experience solution to extend customer facing digital engagement on the public site. The implementation places Pobuca Experience Cloud at the front line of online customer interactions, directly attached to the company web presence to capture and manage customer inquiries and content delivery.
Configuration centered on customer experience capabilities typical of the category, including web embedded engagement widgets for contact capture, knowledge content delivery, and feedback collection, all delivered via the Pobuca Experience Cloud platform. The deployment was implemented as a cloud hosted application, configured to surface contextual engagement points on product and transactional pages while routing interactions into company workflows for follow up.
Operational ownership was assigned to marketing and customer support functions, with governance focused on content ownership and response workflows to ensure consistent handling of inbound customer contacts. Rollout was scoped to the public website and operationalized through consolidated content and interaction management in Pobuca Experience Cloud, aligning web engagement with existing customer facing processes.
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Grant Thornton Greece | Professional Services | 1111 | $64M | Greece | Pobuca | Pobuca Experience Cloud | Customer Experience | 2020 | n/a |
In 2020, Grant Thornton Greece implemented Pobuca Experience Cloud on its public website. The deployment positions Pobuca Experience Cloud as a Customer Experience solution to centralize website-driven client engagement, contact discovery, and knowledge access for the firm’s client services and marketing functions. Grant Thornton Greece selected the Pobuca Experience Cloud to surface contact and service information directly within web interactions, aligning the application with front-office customer engagement workflows.
The implementation uses a web-based Pobuca Experience Cloud deployment integrated into site content and user navigation, providing centralized contact directory functionality, search and knowledge components, and customer engagement workflows consistent with Customer Experience platforms. Governance was organized around marketing and client services administration with role-based access controls and a staged rollout across the firm’s website, enabling content curation and editorial control for customer-facing information. Operational scope is focused on the Greece-facing web presence and client-facing business functions, with configuration centered on contact management, search tuning, and web interaction orchestration using Pobuca Experience Cloud.
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Loulis Mills | Consumer Packaged Goods | 348 | $153M | Greece | Pobuca | Pobuca Experience Cloud | Customer Experience | 2020 | n/a |
In 2020 Loulis Mills implemented Pobuca Experience Cloud to support Customer Experience on its corporate website. The deployment targeted web based customer engagement workflows and centralized public facing contact, knowledge and self service content.
The Pobuca Experience Cloud implementation was configured to publish and manage knowledge base content, FAQ and customer contact capture flows, combined with role based content publishing and front end personalization consistent with Customer Experience platform capabilities. Configuration emphasized content lifecycle management, search driven retrieval, and administrative dashboards for marketing and customer support.
Integration into the Loulis Mills website used embedded front end components and standard APIs to surface self service resources and capture customer inquiries directly through the site, enabling the website to act as the primary channel for customer interaction. Operational coverage focused on the corporate website serving Loulis Mills customers in Greece, with primary business functions impacted being customer service and marketing.
Governance and workflow restructuring established editorial ownership and operational roles, with marketing controlling content publication and customer support managing inquiry routing and escalation through the Pobuca Experience Cloud administrative controls. Rollout followed a web first approach with staged content handovers and role based access to sustain ongoing content management.
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Professional Services | 100 | $10M | United Kingdom | Pobuca | Pobuca Experience Cloud | Customer Experience | 2019 | n/a |
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