List of Pongo Platform Customers
Saint-Mande, 94160,
France
Since 2010, our global team of researchers has been studying Pongo Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pongo Platform for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pongo Platform for CRM include: Plantes Pour Tous France, a France based Retail organisation with 30 employees and revenues of $9.0 million, Le Deal Ultime France, a France based Media organisation with 15 employees and revenues of $2.0 million, Fresh Burritos France, a France based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Pongo Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pongo Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fresh Burritos France | Leisure and Hospitality | 10 | $1M | France | Hey Pongo | Pongo Platform | CRM | 2021 | n/a |
In 2021, Fresh Burritos France deployed the Pongo Platform from Hey Pongo across its franchise network to centralize customer engagement and loyalty operations. This CRM implementation standardized customer capture, loyalty orchestration, and reengagement workflows across franchise sites in France.
The deployment used Hey Pongo's loyalty tablets, SMS reengagement campaigns, and the review booster module as the primary functional components. Loyalty tablets were provisioned at points of sale to collect opt ins and transaction data, feeding a centralized Pongo Platform customer database of approximately 33,000 profiles. SMS sequences and automated review generation workflows were configured to manage reengagement and reputation outreach directly from the Pongo Platform.
Rollout was executed at the franchise level with centralized campaign management and franchise operator access to tablet driven signup and redemption flows. Fresh Burritos France captured the operational scope within the Pongo Platform CRM and recorded outcomes that included more than 10,000 Google reviews and over €20,000 generated from SMS campaigns, with these results tracked in the platform's customer engagement records.
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Le Deal Ultime France | Media | 15 | $2M | France | Hey Pongo | Pongo Platform | CRM | 2022 | n/a |
In 2022, Le Deal Ultime France deployed the Pongo Platform from Hey Pongo as a CRM implementation to convert website traffic into managed contacts and SMS-engaged shoppers. The project is described as an ecommerce DNVB CRM and marketing implementation in France, with Pongo Platform positioned as the central CRM and engagement layer.
The implementation leveraged Hey Pongo's Booster module for lead capture and a gamified wheel to increase on-site conversion, coupled with SMS activation and SMS/CRM tools to onboard captured contacts into engagement flows. Pongo Platform was configured to provision contacts from the Booster capture flow and to trigger SMS activation sequences, aligning lead capture, contact provisioning, and messaging within a single application.
Operational scope centered on ecommerce and marketing functions, where contact capture and SMS-led activation became core customer acquisition and engagement workflows within the Pongo Platform CRM. The deployment converted over 21,000 visitors into contacts and generated more than €7,000 in incremental sales, outcomes reported in the vendor case study.
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Plantes Pour Tous France | Retail | 30 | $9M | France | Hey Pongo | Pongo Platform | CRM | 2022 | n/a |
In 2022, Plantes Pour Tous France deployed the Pongo Platform as its CRM to support in-store customer acquisition and loyalty programs. The deployment leveraged Hey Pongo's gamified loyalty tablets to capture customer data at point of sale and enroll customers into structured CRM workflows.
Implementation centered on Hey Pongo's loyalty, CRM and SMS activation modules, configured to collect opt ins, segment customers, and trigger mobile messaging for retail marketing use cases in jardinerie and fleuriste operations. The Pongo Platform was configured to orchestrate enrollment workflows, loyalty account creation, and automated SMS activation flows, with gamification elements driving higher capture and consent rates.
Operational scope focused on store level customer engagement, affecting store operations, marketing, and customer service teams across Plantes Pour Tous France outlets. Governance emphasized standardized enrollment workflows and consent management for SMS communications, with rollouts instrumenting tablets at point of sale to ensure consistent data capture. Hey Pongo reports more than 75,000 customers enrolled and enrollment rates of 30 to 50 percent, outcomes linked directly to the implemented loyalty, CRM and SMS activation modules of the Pongo Platform.
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