List of PrimePay Payroll Customers
West Chester, 19380, PA,
United States
Since 2010, our global team of researchers has been studying PrimePay Payroll customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PrimePay Payroll for Payroll from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PrimePay Payroll for Payroll include: Kahala Brands, a United States based Retail organisation with 1203 employees and revenues of $1.00 billion, Archdiocese of Philadelphia, a United States based Non Profit organisation with 13000 employees and revenues of $113.0 million, Happier at Home, a United States based Healthcare organisation with 41 employees and revenues of $25.1 million and many others.
Contact us if you need a completed and verified list of companies using PrimePay Payroll, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PrimePay Payroll customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Archdiocese of Philadelphia | Non Profit | 13000 | $113M | United States | PrimePay | PrimePay Payroll | Payroll | 2015 | n/a |
In 2015, the Archdiocese of Philadelphia implemented PrimePay Payroll across its parish and elementary school operations. The deployment mandated use of PrimePay Payroll for central payroll processing, year end Employee Earnings Statements W-2 generation, and federal, state and local tax return filing and deposits, covering payroll for the Archdiocese workforce and participating parish and school sites in the United States.
PrimePay Payroll configuration emphasized core Payroll capabilities including automated pay calculation, direct deposit management, pre-payroll and post-payroll reporting, and tax remittance services. Time and attendance reporting requirements were incorporated as a complementary control, with separate processes for tracking exempt and non-exempt hours, paid time off, and signed timesheet preservation to support wage payments.
Operational controls were implemented to enforce governance and record retention, requiring personnel files to include hire letters, Form W-4 and benefit enrollment forms, with I-9 forms maintained separately. Payroll registers and approved payroll reports were retained in accordance with diocesan retention policy, with payroll registers held for seven years and time and attendance records retained for a minimum of three years.
Workflow and approval processes were formalized to align with PrimePay Payroll outputs, requiring pastors and business managers to review and initial pre-payroll reports prior to PrimePay transmittal and to review and initial post-payroll reports after payment, with approved reports retained by the business manager. Additional governance rules specified direct deposit change documentation, employee classification guidance involving the Human Resources Office and FLSA considerations, written approvals for salary changes and bonuses placed in personnel files, and restrictions on advances and loans.
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Happier at Home | Healthcare | 41 | $25M | United States | PrimePay | PrimePay Payroll | Payroll | 2025 | n/a |
In 2025 Happier at Home named PrimePay Payroll as its exclusive preferred payroll provider across its franchise network, formalizing a multi-year partnership covering approximately 25 franchise locations. The agreement positions PrimePay Payroll as the centralized Payroll option for franchisees, linking payroll and core people processes to an all-in-one human capital management platform.
PrimePay Payroll was provisioned to deliver payroll processing, compliance automation, and HR workflow capabilities to Happier at Home franchise operations, with PrimePay describing enhanced automation, streamlined compliance, and improved efficiency as primary benefits. Implementation narratives emphasize configuration for franchise payroll cycles, tax and wage compliance controls, and training materials to standardize people processes for owners and managers.
The deployment includes a stated seamless integration with eRSP Solutions, allowing payroll and scheduling data to flow between eRSP and the PrimePay HCM platform, supporting time capture, payroll calculation, and compliance workflows specific to home care operations. Integration architecture is framed as platform-to-platform connectivity that ties eRSP agency scheduling and caregiver management into PrimePay Payroll for downstream payroll processing across franchise back offices.
Governance and rollout are organized around the franchise model, with PrimePay and Happier at Home collaborating on co-marketing, franchise training, virtual events, and shared materials to drive adoption among franchisees. The partnership is structured as an exclusive preferred payroll relationship and is positioned to centralize payroll vendor selection for Happier at Home while supporting franchise-level operational execution and compliance oversight.
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Kahala Brands | Retail | 1203 | $1.0B | United States | PrimePay | PrimePay Payroll | Payroll | 2025 | n/a |
In 2025 Kahala Brands designated PrimePay Payroll as its preferred payroll provider for its network of franchisees across 25+ brands. Kahala Brands has used PrimePay ProfitKeeper for over five years and the expanded arrangement pairs PrimePay Payroll with ProfitKeeper to create a unified platform for payroll and people operations.
PrimePay Payroll is positioned as a comprehensive Payroll application to centralize payroll processing, tax filing and payroll compliance capabilities, and to automate critical people processes for franchise owners. The implementation scope emphasizes franchise owner adoption and operational support for restaurant operations, with configuration focused on standardizing payroll rules, pay cycles and compliance controls across the franchise footprint.
The partnership explicitly includes integration between PrimePay Payroll and PrimePay ProfitKeeper to align franchise payroll data with franchise analytics and financial reporting. Governance will be driven by the preferred provider designation and supported by promotional and enablement activities, including email campaigns, conference sponsorships, virtual events and marketing materials aimed at accelerating franchisee onboarding. Kahala Brands and PrimePay state the combined platform will help franchisees launch, manage, and grow their businesses more efficiently and streamline critical people processes.
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Buyer Intent: Companies Evaluating PrimePay Payroll
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