List of PrimoDialler Customers
Birmingham, B1 1TJ,
United Kingdom
Since 2010, our global team of researchers has been studying PrimoDialler customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PrimoDialler for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PrimoDialler for Call Center include: BD Services United Kingdom, a United Kingdom based Professional Services organisation with 50 employees and revenues of $5.0 million, Marketing Town United Kingdom, a United Kingdom based Media organisation with 15 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using PrimoDialler, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PrimoDialler customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BD Services United Kingdom | Professional Services | 50 | $5M | United Kingdom | PrimoDialler | PrimoDialler | Call Center | 2022 | n/a |
In 2022, BD Services United Kingdom deployed PrimoDialler, a Call Center application to support outbound lead generation and telemarketing across the United Kingdom. Implementation began in February 2022 and went live later that year, with explicit objectives to reduce dialler downtime and to provide clients with live call listening and access to recordings.
The PrimoDialler implementation focused on outbound dialing workflows, agent call handling, call recording and indexed storage, and live monitoring capabilities for client oversight. Configuration included role based access controls for listening and recording retrieval, session recording retention settings, and dialing logic tuned for telemarketing and lead generation use cases to maximize availability and reduce downtime.
The deployment included CRM and client platform integration to surface call activity and recordings within client workflows and to support downstream sales and marketing functions. Rollout was executed as a rapid production implementation in 2022, with governance centered on uptime improvements and client access controls, delivering the stated outcomes of reduced dialler downtime and client-facing live listening and recordings access.
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Marketing Town United Kingdom | Media | 15 | $3M | United Kingdom | PrimoDialler | PrimoDialler | Call Center | 2020 | n/a |
In 2020, Marketing Town United Kingdom implemented PrimoDialler to run outbound and lead-generation campaigns, aligning the vendor application with its sales and marketing activity. PrimoDialler is a Call Center application used to support campaign dialing, list management, agent orchestration, and reporting for a small media operator and was selected to centralize outbound outreach workflows.
The deployment emphasized outbound campaign management and agent-facing capabilities, including dialer controls, call scripting, campaign scheduling, and performance dashboards, consistent with Call Center functional workflows. Marketing Town reported that PrimoDialler can easily integrate with its own platforms, indicating CRM and platform connectivity was part of the implementation and enabling synchronized lead handoffs and campaign list updates.
Operational coverage extended across the United Kingdom and South Africa, where PrimoDialler supported marketing and sales lead-generation efforts and centralized campaign configuration. Governance focused on campaign-level configuration and agent workflow standardization, and the case study states the implementation achieved higher service levels and reduced costs for Marketing Town United Kingdom.
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Buyer Intent: Companies Evaluating PrimoDialler
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