List of ProProfs Chat Customers
Proprofs.Com
6800 Altamor Drive,
Los Angeles, 90045-6800, CA,
United States
Los Angeles, 90045-6800, CA,
United States
1 855-776-7763
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying ProProfs Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ProProfs Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ProProfs Chat for Chatbots and Conversational AI include: National Housing Trust Jamaica, a Jamaica based Government organisation with 1291 employees and revenues of $219.0 million, Sun Mobility, a India based Manufacturing organisation with 770 employees and revenues of $180.0 million, Yokogawa Singapore, a Singapore based Manufacturing organisation with 250 employees and revenues of $120.0 million, EMSL Analytical Inc, a United States based Professional Services organisation with 700 employees and revenues of $100.0 million, Be Offices, a United Kingdom based Professional Services organisation with 147 employees and revenues of $51.5 million and many others.
Contact us if you need a completed and verified list of companies using ProProfs Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ProProfs Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abrown Corp | Professional Services | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013, Abrown Corp deployed ProProfs Chat on their website. ProProfs Chat is implemented as a web-embedded conversational widget, positioned as a Chatbots and Conversational AI solution to capture visitor inquiries and provide live chat engagement on the corporate site. This deployment targets external customer interactions rather than internal messaging and is the primary conversational touchpoint on the public site.
The implementation configures ProProfs Chat for standard chat functionality including live chat routing, canned responses, chat transcript capture and basic visitor tracking, supporting customer support and lead capture business functions. Governance is proportionate to Abrown Corp size, with a single administrator model for configuration and lightweight escalation workflows across sales and customer support, and the site-embedded architecture minimizes infrastructure footprint while centralizing conversational logging on the website. ProProfs Chat is therefore the central Chatbots and Conversational AI instance for Abrown Corp website customer engagement.
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Addonix Technologies | Professional Services | 30 | $3M | India | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013, Addonix Technologies implemented ProProfs Chat on its website. ProProfs Chat is a Chatbots and Conversational AI application deployed as a customer-facing conversational widget to engage site visitors and capture inquiries for a small professional services firm.
The implementation emphasized web channel deployment, configuring ProProfs Chat to provide automated responses and to escalate sessions to human operators for sales and support workflows, consistent with Chatbots and Conversational AI functional patterns. Operational ownership rested with customer-facing teams, who managed conversational content and session routing, and the architecture focused on a lightweight, site-embedded widget that connected website visitors to internal agents without enterprise middleware or named back-end integrations.
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Ajcon Global | Banking and Financial Services | 32 | $2M | India | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013 Ajcon Global implemented ProProfs Chat on its website. ProProfs Chat is used as a Chatbots and Conversational AI application to provide website based customer engagement and inbound inquiry handling for the firm. The deployment situates ProProfs Chat at the primary digital touchpoint to support sales and client services workflows.
The implementation uses a web embedded conversational widget and standard cloud hosted SaaS configuration, with deployment focused on public web pages that present Ajcon Global's advisory and banking related content. Configuration work emphasized conversational scripting, canned responses, lead capture forms, and routing rules that forward conversations to the appropriate sales or customer service inboxes, reflecting typical Chatbots and Conversational AI functional modules. Governance centered on message template management and availability scheduling to match the firm's small operational headcount and operating hours. This entry links Ajcon Global to ProProfs Chat and the Chatbots and Conversational AI category for website based customer engagement functions.
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American Outlets | Retail | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2014 | n/a |
In 2014 American Outlets implemented ProProfs Chat on its public website, deploying ProProfs Chat as a Chatbots and Conversational AI solution to handle front‑line customer interactions for its retail storefront. The deployment is focused on web channel engagement and is explicitly present on the company site as the customer facing chat capability.
The implementation centers on an embedded site chat widget and standard chat configuration, including scripted canned responses, visitor context capture, proactive messaging triggers, and an offline message form for after hours inquiries. Configuration emphasizes chat routing to internal staff and basic automation workflows consistent with Chatbots and Conversational AI functional patterns, while keeping system complexity proportional to American Outlets size and operational model.
Operational ownership sits with the site operations and customer support function, who manage message handling, script updates, and daily moderation through the ProProfs Chat administrative console. The scope is limited to on‑site shopper engagement and order related support, implemented as a lightweight, web‑embedded conversational layer rather than a broad enterprise orchestration platform.
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Attorneys On Demand | Professional Services | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2014 | n/a |
In 2014, Attorneys On Demand implemented ProProfs Chat, deploying the Chatbots and Conversational AI application as an embedded web chat widget on their public website. The ProProfs Chat deployment provides a visitor-facing conversational interface to handle client inquiries and initial intake for the small professional services firm, using ProProfs Chat operator consoles to surface live conversations to staff.
Configuration focused on canned responses, scripted welcome flows, and automated reply patterns typical of Chatbots and Conversational AI, standardizing front-office communications and initial legal intake workflows. Operational scope is limited to the firm website, with administrative governance retained by internal staff who manage chat scripts and monitor sessions, aligning ProProfs Chat with business functions such as client facing communications and lead capture.
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Construction and Real Estate | 18 | $2M | United Kingdom | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2015 | n/a |
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Professional Services | 147 | $51M | United Kingdom | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2010 | n/a |
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Distribution | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a |
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Healthcare | 11 | $2M | Canada | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2018 | n/a |
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Education | 10 | $2M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a |
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Showing 1 to 10 of 62 entries
Buyer Intent: Companies Evaluating ProProfs Chat
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ProProfs Chat Coverage
ProProfs Chat is a Chatbots and Conversational AI solution from ProProfs.
Companies worldwide use ProProfs Chat, from small firms to large enterprises across 21+ industries.
Organizations such as National Housing Trust Jamaica, Sun Mobility, Yokogawa Singapore, EMSL Analytical Inc and Be Offices are recorded users of
ProProfs Chat for Chatbots and Conversational AI.
Companies using ProProfs Chat are most concentrated in Government, Manufacturing and Professional Services, with adoption spanning over 21 industries.
Companies using ProProfs Chat are most concentrated in Jamaica, India and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ProProfs Chat across Americas, EMEA, and APAC.
Companies using ProProfs Chat range from small businesses with 0-100 employees - 80.65%, to mid-sized firms with 101-1,000 employees - 17.74%, large organizations with 1,001-10,000 employees - 1.61%, and global enterprises with 10,000+ employees - 0%.
Customers of ProProfs Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ProProfs Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.