List of Pukat CRM Customers
Lahore, 54000,
Pakistan
Since 2010, our global team of researchers has been studying Pukat CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pukat CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pukat CRM for CRM include: Punjab Provincial Cooperative Bank, a Pakistan based Banking and Financial Services organisation with 1175 employees and revenues of $294.0 million, FW Group, a India based Construction and Real Estate organisation with 170 employees and revenues of $43.0 million, TFP Solutions Berhad Group, a Malaysia based Professional Services organisation with 87 employees and revenues of $9.0 million, OneTransfer, a Malaysia based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Pukat CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pukat CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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FW Group | Construction and Real Estate | 170 | $43M | India | Pukat Digital | Pukat CRM | CRM | 2022 | n/a |
In 2022, FW Group implemented Pukat CRM. FW Group appears in Pukat Digital's customer logos, and the deployment is understood to align with Pukat Digital's One CRM product to support real-estate sales, lead management and customer engagement in India.
Pukat CRM was configured to address CRM functions typical for property sellers, likely emphasizing lead capture and qualification, contact and account management, sales pipeline tracking and customer communications. Configuration work likely included sales workflow automation and customer lifecycle tracking tailored to real-estate transactions.
Operational coverage appears to focus on FW Group's sales and customer engagement teams in India, centralizing prospect and buyer records for business functions spanning sales and post sales engagement. Governance appears oriented toward formalizing sales process ownership and centralized data stewardship within Pukat CRM, based on the vendor customer listing rather than a published case study.
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OneTransfer | Professional Services | 10 | $2M | Malaysia | Pukat Digital | Pukat CRM | CRM | 2022 | n/a |
In 2022, OneTransfer implemented Pukat CRM in a CRM deployment to centralize customer-facing processes across sales, marketing and support in Malaysia. The rollout targeted the company’s compact 10 person operation and prioritized improving lead tracking and response times.
Pukat CRM core sales and service modules were configured by vendor Pukat Digital to consolidate contact and account records, enforce lead status workflows, and manage support cases. Configuration emphasized lead capture, assignment rules, activity logging and templated response workflows to increase visibility across sales and support functions.
Operational coverage was limited to customer-facing teams within Malaysia, with governance established around lead ownership, response processes and standardized handoffs between sales, marketing and support. Outcomes reported by the vendor include streamlined customer interactions and improved team productivity.
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Punjab Provincial Cooperative Bank | Banking and Financial Services | 1175 | $294M | Pakistan | Pukat Digital | Pukat CRM | CRM | 2023 | n/a |
In 2023, Punjab Provincial Cooperative Bank appears on Pukat Digital customer listings and available signals point to deployment of Pukat CRM in the CRM category. The placement of the year highlights the timing of Pukat Digital engagements with the bank and aligns the observed signals with the vendor's One CRM offering.
Pukat CRM is referenced as the application name and is described in the context of customer-facing operations and customer lifecycle capabilities consistent with CRM. Implementation signals support typical CRM functional modules such as contact and account management, case and service workflow, and activity tracking, configured to support banking customer service and front-office engagement processes rather than back-office accounting functions.
PPCBL’s public HRIS portal references OneERP, indicating Pukat delivered ERP and HRIS capabilities to modernize HR and customer-facing operations, and Pukat CRM is presented as a complementary application within that vendor footprint. The implementation narrative positions Pukat CRM to operate alongside OneERP-sourced HR data to align staff directories and role-based service workflows, supporting branch and call center customer interactions and centralized customer record management.
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TFP Solutions Berhad Group | Professional Services | 87 | $9M | Malaysia | Pukat Digital | Pukat CRM | CRM | 2021 | n/a |
TFP Solutions Berhad Group implemented Pukat CRM in 2021. The implementation aligns with Pukat Digital vendor materials that reference OneCall and OneTranzact using Pukat fintech and customer management capabilities to support mobile e wallet, remittance and related customer engagement features in Malaysia.
Pukat CRM was configured as a CRM to centralize customer profiles, interaction histories and engagement workflows. Configuration emphasized standard CRM modules including contact and case management, configurable communication workflows and role based access controls to support payments related customer interactions consistent with Pukat Digital's One CRM offering.
Integrations were oriented to mobile e wallet and remittance workflows as indicated by the vendor materials, enabling capture of payment and engagement touchpoint data for downstream customer service and reconciliation processes. Operational coverage focused on Malaysia and on customer facing functions including customer service, payments operations and sales, with the platform used to coordinate cross functional handoffs and maintain a single customer record.
Governance centered on centralized customer records, role based access and configurable workflows to enforce operational handoffs and dispute handling across affected business functions. This implementation positions Pukat CRM as the CRM platform for TFP Solutions Berhad Group to manage customer engagement tied to fintech adjacent services.
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