List of Qapla Shipping Management Customers
San Casciano in Val di Pesa, 50026,
Italy
Since 2010, our global team of researchers has been studying Qapla Shipping Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Qapla Shipping Management for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Qapla Shipping Management for Shipping Management include: Hermes Italia, a Italy based Retail organisation with 800 employees and revenues of $100.0 million, Moschino Italy, a Italy based Retail organisation with 153 employees and revenues of $85.0 million, Tannico Italy, a Italy based Retail organisation with 74 employees and revenues of $74.0 million, Pharmasi Italy, a Italy based Retail organisation with 35 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Qapla Shipping Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hermes Italia | Retail | 800 | $100M | Italy | Qapla | Qapla Shipping Management | Shipping Management | 2021 | n/a |
In 2021, Hermes Italia implemented Qapla Shipping Management as its Shipping Management platform. The deployment established a webservice connection between Qapla and Hermes Italia to exchange shipping information bi directionally after configuration, and the Qapla Shipping Management instance was provisioned to normalize shipment status flows for retail logistics operations.
Qapla Shipping Management was configured to ingest orders from multiple sales channels via API, the Shopify app, the Prestashop addon, or CSV upload, and it also accepts direct shipment imports when labels are created outside the platform. Functional capabilities implemented include standardized shipment status normalization into nine shipping states, multi courier shipment orchestration, tracking of shipments that require handoff between couriers, and order detail ingestion of weight and volume to support parcel preparation.
Integrations operate at the operational edge and the orchestration layer, Qapla sends shipping updates to Hermes Italia and receives shipment events from Hermes Italia through the configured webservice, and Qapla updates shipment status back to the merchant site, marketplaces, or management systems. The rollout included hands on integration assistance during configuration and ongoing support, aligning e commerce, logistics, warehouse preparation, and customer service workflows to the new Shipping Management processes. The integration provides the stated advantages of a single translated shipping state language across couriers, multi courier handling, and rapid parcel preparation using imported weight and volume data.
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Moschino Italy | Retail | 153 | $85M | Italy | Qapla | Qapla Shipping Management | Shipping Management | 2017 | n/a |
In 2017 Moschino Italy deployed Qapla Shipping Management to improve post shipment communications and the delivery experience for eCommerce orders, focusing on Customer Care and logistics within Italy and in international markets. The implementation targeted the Shipping Management category and was oriented around standardizing outbound tracking communications and transactional messaging tied to order and shipment lifecycle events.
Configuration centered on a public tracking page and templated transactional messaging, capabilities inferred from vendor testimonials that describe consistent tracking communications. Qapla Shipping Management was configured to surface shipment status and tracking links through the tracking page and to drive automated transactional notifications, with localization and messaging templates adapted for Italian and cross border audiences.
Operational coverage spanned Customer Care and logistics teams, who used the system to centralize customer-facing status updates and to reduce variability in communications across channels. Governance work included creation of messaging templates and approval processes to ensure consistency of tracking language and delivery instructions, and the tool was operated as a primary post shipment communication layer for Moschino Italy.
According to Qapla customer testimonials the deployment improved consistency of tracking communications and the customer experience, outcomes reported by the vendor. The engagement positions Qapla Shipping Management as Moschino Italy Shipping Management for post shipment orchestration and customer care integration.
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Pharmasi Italy | Retail | 35 | $7M | Italy | Qapla | Qapla Shipping Management | Shipping Management | 2015 | n/a |
In 2015, Pharmasi Italy implemented Qapla Shipping Management to centralize post shipment operations for its online pharmacy business in Italy. The implementation focused on Shipping Management capabilities such as tracking, carrier integrations, label printing, transactional emails and a branded tracking page widget. Operational scope included Customer Care and logistics teams, with the system used to surface shipment status to customers and to consolidate carrier data feeds.
Qapla Shipping Management centralized workflows for carrier integrations, automated label generation and customer facing tracking communications, and linked tracking page interactions to marketing communications. Governance and process changes prioritized faster customer service response and reduced manual work in order processing and after sales support. The vendor case study reports faster customer service response times, reduced manual work and measurable marketing uplift from tracking communications, noting 215 item sales attributed to a tracking page widget during a test period.
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Retail | 74 | $74M | Italy | Qapla | Qapla Shipping Management | Shipping Management | 2018 | n/a |
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