List of Quadient Neopost S.M.A.R.T. Customers
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Since 2010, our global team of researchers has been studying Quadient Neopost S.M.A.R.T. customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quadient Neopost S.M.A.R.T. for Mailing System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quadient Neopost S.M.A.R.T. for Mailing System include: Seattle Childrens, a United States based Healthcare organisation with 10261 employees and revenues of $4.19 billion, Tempus Unlimited, a United States based Non Profit organisation with 450 employees and revenues of $70.0 million, Access Direct Systems Inc, a United States based Professional Services organisation with 150 employees and revenues of $30.0 million, California ProLife Council, a United States based Non Profit organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Quadient Neopost S.M.A.R.T., including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Direct Systems Inc | Professional Services | 150 | $30M | United States | QuantHouse | Quadient Neopost S.M.A.R.T. | Mailing System | 2024 | n/a |
In 2024, Access Direct Systems Inc implemented Quadient Neopost S.M.A.R.T. as a Mailing System to scale production mail operations. The deployment incorporated Quadient production mail technologies including AIMS and the DS-1200 G5iQ folder inserter to support high volume transactional and direct mail production workflows.
Quadient Neopost S.M.A.R.T. usage is inferred as part of the broader Quadient mail and production suite adopted by Access Direct, aligning the Mailing System with category capabilities such as job orchestration, equipment telemetry, and mailpiece tracking. Configuration emphasized production workcell orchestration and automated job scheduling to feed the DS-1200 G5iQ folder inserter and the AIMS print and handling stages, providing standardized operational control across the production floor.
Operational scope covered Access Direct's production mail operations in Farmingdale, New York, supporting over one billion mail pieces annually and affecting transactional and direct mail business functions. The public case cites improved throughput and compliance in production mail operations, and governance focus centered on production scheduling and audit trails to support client reporting and regulatory requirements.
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California ProLife Council | Non Profit | 100 | $10M | United States | QuantHouse | Quadient Neopost S.M.A.R.T. | Mailing System | 2007 | n/a |
In 2007 California ProLife Council began operating Quadient Neopost S.M.A.R.T. as its primary Mailing System to support direct mail production and donor communications. The implementation was centralized at the Sacramento administrative office and staffed by the Administrative Office Assistant, Event and Communications Coordinator, web and newsletter personnel, and coordinated volunteers and interns during the 2007 to 2010 period.
Quadient Neopost S.M.A.R.T. was used to manage physical mail production workflows including meter imprinting, address handling and standardization, folding and inserting, and tray labeling for bulk postal runs. Production workflows were complemented by in-house content creation using Adobe InDesign, Adobe Page Maker and Adobe Photoshop for monthly and quarterly newsletters, postcards, envelopes and direct mail letters, with print-ready files routed to the Neopost Smart Mailer and folding and inserting machine.
Mailing operations were coordinated with the organizations donor database for list management, segmentation and the fulfillment of regular and 501c 3 donation acknowledgements and tax letters. Digital communications platforms Ezine Director and Constant Contact were used for statewide web e-alerts and press releases, creating a combined physical and digital outreach process where printed mail runs and electronic alerts were scheduled in tandem.
Operational governance emphasized staff cross-training and volunteer coordination to maintain data updates, address changes and mailing production scheduling. Responsibility matrices included maintaining donor records, processing donations and preparing tax letters, operating the Quadient Neopost S.M.A.R.T. equipment for bulk mail projects, and labeling trays to ensure timely postal dispatch from the Sacramento office.
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Seattle Childrens | Healthcare | 10261 | $4.2B | United States | QuantHouse | Quadient Neopost S.M.A.R.T. | Mailing System | 2019 | n/a |
In 2019, Seattle Childrens implemented Quadient Neopost S.M.A.R.T. as its Mailing System to automate outbound clinical and administrative mail across hospital mailroom operations. The initiative centralized mail production and targeted both patient-facing clinical correspondence and administrative statements generated by multiple hospital departments.
The implementation combined Quadient order management system OMS, automated folder inserter hardware, and address validation capabilities, with Quadient Neopost S.M.A.R.T. functioning as the orchestration and job control layer. The architecture integrated mail software with physical inserter devices and address quality services to enable automated document batching, print data preprocessing, verification, and envelope insertion consistent with standard mailroom automation patterns.
Operational scope focused on hospital mailroom processes and the business functions that produce outbound patient and administrative communications, and rollout activities restructured mailroom workflows toward batch processing and automated job routing for print and insertion. The deployment reduced manual mailroom labor by 88 percent and improved delivery accuracy in the healthcare mail process, reflecting a shift of routine mail production tasks into automated Mailing System workflows.
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Non Profit | 450 | $70M | United States | QuantHouse | Quadient Neopost S.M.A.R.T. | Mailing System | 2024 | n/a |
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