List of Quadient Neopost WTS Customers
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Since 2010, our global team of researchers has been studying Quadient Neopost WTS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quadient Neopost WTS for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quadient Neopost WTS for Shipping Management include: Riot Games, a United States based Media organisation with 4200 employees and revenues of $1.50 billion, University of California, Riverside, a United States based Education organisation with 4741 employees and revenues of $975.0 million, St. Joseph Heritage Healthcare, a United States based Healthcare organisation with 3900 employees and revenues of $830.0 million, Westat, a United States based Professional Services organisation with 2000 employees and revenues of $500.0 million, National Gallery of Art, a United States based Government organisation with 1400 employees and revenues of $251.0 million and many others.
Contact us if you need a completed and verified list of companies using Quadient Neopost WTS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Quadient Neopost WTS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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National Gallery of Art | Government | 1400 | $251M | United States | Quadient | Quadient Neopost WTS | Shipping Management | 2015 | n/a |
In 2015, National Gallery of Art implemented Quadient Neopost WTS in the Shipping Management category. The deployment placed the Neopost Web Tracking System onsite to support mailroom operations and package tracking across the museum's administrative and operational sites.
Quadient Neopost WTS was configured to process incoming mail packages using bar codes and to handle outgoing mail workflows including certified mail. Functional capabilities implemented emphasized barcode scanning, web-based tracking, package intake logging, and certified mail processing workflows consistent with Shipping Management functional terminology.
Onsite training was provided to staff to successfully process incoming mail packages with bar codes and to process outgoing mail including certified mail, supporting adoption and operational governance. The rollout targeted mailroom staff and records administrators and established operational workflows for intake, tracking, and certified mail handling.
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Riot Games | Media | 4200 | $1.5B | United States | Quadient | Quadient Neopost WTS | Shipping Management | 2012 | n/a |
In 2012, Riot Games implemented Quadient Neopost WTS for Shipping Management. The deployment centralized Riot Games mailroom and shipping functions to manage all incoming and outgoing shipments both domestic and international, covering Riot corporate business shipments and employee personal shipments.
Quadient Neopost WTS was configured to support core shipping and receiving workflows, inventory and asset tagging, and mail tracking. Functional capabilities included shipment label generation and manifesting, inventory and asset tag association with shipment records, and the use of Neopost tracking software to log and trace incoming mail.
Operational coverage included oversight of carrier relationships with USPS, UPS, DHL, FedEx, and freight forwarding companies, with carrier pickup and delivery workflows coordinated alongside Neopost tracking records. The implementation provided centralized mailroom operations and shipment record consolidation for administrative and logistics teams.
Governance established centralized oversight of shipments and carrier interactions, with Neopost tracking used to audit incoming mail and reconcile dispatches. Process controls extended across domestic and international shipments, mail handling, and asset tagging workflows to support consistent operational procedures.
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St. Joseph Heritage Healthcare | Healthcare | 3900 | $830M | United States | Quadient | Quadient Neopost WTS | Shipping Management | 2015 | n/a |
In 2015, St. Joseph Heritage Healthcare implemented Quadient Neopost WTS. The Quadient Neopost WTS deployment served as the organization's Shipping Management platform to centralize package and mail operations across the health system.
The implementation configured core capabilities including Inventory Control, Document Control and Shredding, Storage Space Provision, Asset Tagging, e-Waste and Biohazard Control, and Consolidations and Redistributions. Quadient Neopost WTS was instrumented to provide system wide package tracking through its Neopost Web Tracking System Software, enabling end to end visibility of parcel lifecycles and tagged assets.
Operational coverage extended to centralized mailroom workflows, records management processes for secure document destruction, facilities operations for storage provisioning, and materials management for redistribution activities. The solution supported barcode based asset tagging and package intake through standard Shipping Management workflows such as receipt, tracking, storage assignment, and redistribution routing.
Governance workstreams accompanied the rollout to formalize package handling policies, document retention and shredding procedures, and controls for e-waste and biohazard disposals. Process changes focused on standardizing intake, labeling and consolidation procedures across the system, and on embedding Neopost Web Tracking System Software as the single source of package tracking information.
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University of California, Riverside | Education | 4741 | $975M | United States | Quadient | Quadient Neopost WTS | Shipping Management | 2017 | n/a |
In 2017 University of California, Riverside deployed Quadient Neopost WTS for Shipping Management. The deployment centralized campus mailroom and front office shipping workflows supporting reception tasks, in person and telephone inquiries, and handling resident communications for UCR Campus Apartments.
Quadient Neopost WTS was configured to provide standard Shipping Management capabilities such as mail and package intake logging, tracking number assignment, automated label printing, and transaction audit trails. The application supported monthly audits of student apartment unit keys, mail and records by recording custody events and providing searchable transaction histories to assist audit activity.
Operational integration connected Quadient Neopost WTS to existing databases, specifically Odyssey IS and Neopost Tracking systems, to organize, extract and diagnose inconsistencies in process data. These integrations were used for resident record lookups, cross referencing mail transactions, and surfacing exceptions for front office follow up.
Governance and workflow adjustments emphasized front office ownership of reception and mail duties, defined standard operating procedures for intake and exception handling, and established recurring monthly reconciliation cycles for keys and mail. The implementation tied Quadient Neopost WTS Shipping Management functionality directly into campus customer service operations and record keeping for UCR Campus Apartments, enabling structured diagnosis and resolution of process issues.
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Westat | Professional Services | 2000 | $500M | United States | Quadient | Quadient Neopost WTS | Shipping Management | 2013 | n/a |
In 2013, Westat implemented Quadient Neopost WTS as its enterprise shipping platform. Quadient Neopost WTS was adopted to serve Shipping Management needs across Westat's U.S. operations, concentrating on centralized control of outbound mail and parcel workflows for research sites and administrative departments.
The deployment configured core Shipping Management capabilities including shipment creation and manifesting, carrier rate selection and account management, address validation and barcode tracking, and postage accounting and reporting. Quadient Neopost WTS was configured with centralized rate tables and batch processing to support routine mail runs and scheduled parcel dispatch, aligning system-level automation with mailroom operational schedules.
The implementation operated alongside and interoperated with existing mail tooling and staff skill sets, reflecting proficiency with Fedex Shipmanager, UPS Worldship, and Neopost Web Tracking. Integration patterns emphasized carrier handoffs and tracking reconciliation rather than replacing established carrier-specific workflows, preserving existing manifest exports and scan event continuity.
Governance focused on standardizing mailroom procedures, defining user roles for postage administration and shipment approval, and enforcing audit trails for postage reconciliation and compliance. Operational ownership was concentrated in centralized mail and administrative functions, with configuration controls and reporting channels established to support ongoing operational oversight and staff proficiency with the new Quadient Neopost WTS environment.
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