List of Qualtrics EmployeeXM Customers
Qualtrics
333 West River Park Drive,
Provo, 84604, UT,
United States
Provo, 84604, UT,
United States
1 385-585-4560
Professional Services
6000
$2.1B
Since 2010, our global team of researchers has been studying Qualtrics EmployeeXM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Qualtrics EmployeeXM for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Qualtrics EmployeeXM for Employee Experience include: UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, ExxonMobil, a United States based Oil, Gas and Chemicals organisation with 61000 employees and revenues of $339.25 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, Kroger, a United States based Retail organisation with 409000 employees and revenues of $147.12 billion and many others.
Contact us if you need a completed and verified list of companies using Qualtrics EmployeeXM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Qualtrics EmployeeXM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abbott | Healthcare | 114000 | $42.0B | United States | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2018 | n/a |
In 2018, Abbott implemented Qualtrics EmployeeXM to support Employee Experience initiatives within its Global Marketing and Sales functions. The deployment was led by the Collaboration Delivery leadership and the Global Marketing Technology organization, with a mixed sourced engineering team of 20 to 35 developers, architects, project managers, and business analysts assigned to configuration and operational support.
The Qualtrics EmployeeXM implementation concentrated on employee listening and feedback workflows, including configuration of survey templates, survey distribution orchestration, analytics dashboards, and role based access and reporting consistent with Employee Experience capabilities. Workstreams were aligned to marketing operations processes and the Collaboration Delivery team managed configuration, test cycles, and release coordination for survey programs used by marketing and sales teams.
The program was executed in parallel with enterprise collaboration and marketing technology projects such as Power Apps, SharePoint, and .NET initiatives, reflecting an integrated delivery model across collaboration platforms and survey applications. Governance and project chartering were handled by the Global Marketing Technology Business Relationship Manager, with the Collaboration Delivery team providing ongoing developer support and operational ownership for Qualtrics EmployeeXM across the scoped business functions.
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American Airlines | Transportation | 136900 | $54.2B | United States | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2019 | n/a |
In 2019, American Airlines implemented Qualtrics EmployeeXM to run team-member surveys and centralize experience management across HR processes. The deployment uses Qualtrics EmployeeXM in the Employee Experience category to capture lifecycle feedback, pulse surveys, and structured employee sentiment data.
Qualtrics EmployeeXM was configured for survey orchestration, feedback capture, and experience analytics, leveraging standard Employee Experience capabilities such as survey design, automated distribution, reporting dashboards, and closed loop case creation for HR follow up. Configuration emphasized integration with HR workflows to trigger surveys at key lifecycle events and to route issues into HR case management.
The implementation integrated with SAP SuccessFactors Employee Central for workforce data and with SAP Concur for contextual travel and expense experience signals, enabling survey triggers and population synchronization across systems. Integrations supported enterprise HR teams and the broader workforce survey program, tying survey metadata to employee profile attributes maintained in Employee Central.
Governance was placed within HR experience management teams, coordinating survey cadence, role based access to Qualtrics EmployeeXM dashboards, and alignment with ongoing SAP SuccessFactors and SAP Concur rollouts. The setup enabled centralized administration of experience programs while allowing localized survey configurations for distinct team member populations.
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American Airlines UK | Transportation | 850 | $100M | United Kingdom | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2018 | n/a |
In 2018, American Airlines UK deployed Qualtrics EmployeeXM to centralize team-member experience measurement, positioning the application within its Employee Experience strategy for HR and people analytics. Qualtrics EmployeeXM was implemented to run team-member surveys and capture experience data across the organization, delivering consistent experience measurement and analytics to HR stakeholders.
The deployment emphasized real-time workforce analytics and experience data collection, enabling analysis of key drivers including compensation, shift planning, and benefits. Qualtrics EmployeeXM provided survey orchestration and analytics capabilities that fed into HR dashboards and operational workflows used by recruiting and service center teams, supporting faster candidate application processing and more rapid case resolution.
Integrations were aligned with the broader HR technology stack described in the source, including SAP SuccessFactors Employee Central and SAP Business Technology Platform for distribution of HR best practices, as well as connectivity to mobile services and SAP Concur for expense and travel workflows. This integration model supported global availability of trusted team-member data and linkage of experience signals to core HR systems and mobile access patterns.
Governance and operational scope reflected a global HR service orientation, with experience management feeding the team-member service center and workforce managers for ongoing process adjustments. As part of the combined SAP and Qualtrics experience program, teams reported reduced HR-related payroll errors to zero, shortened recruiting application times from 45 minutes to 10 minutes, and grew capacity for the service center to handle large interaction volumes, illustrating how Qualtrics EmployeeXM contributed to the Employee Experience function and HR operational workflows.
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Applied Industrial Technologies | Distribution | 6549 | $4.5B | United States | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2021 | n/a |
In 2021, Applied Industrial Technologies implemented Qualtrics EmployeeXM as its primary employee listening platform. The deployment established Qualtrics EmployeeXM within the companys HR technology stack to manage pulse and lifecycle listening, experience analytics, and action-planning workflows in support of HR engagement and people programs.
Configuration work focused on standard Employee Experience capabilities, including survey design and scheduling for lifecycle events, dashboarding and segmentation for HR stakeholders, and closed-loop action planning to drive manager-level follow up. The implementation was executed during an HRIS program period that also included deployment of an HR chatbot by Capacity and SAP SuccessFactors RCM and onboarding for the Canadian division, enabling coordinated timing of recruitment and onboarding listening initiatives.
Governance and operational ownership rested with the HRIS function, with the HRIS team configuring experience taxonomies and stakeholder access controls to align with HR reporting needs. The deployment emphasized integration points and process alignment with concurrent HR projects, and positioned Qualtrics EmployeeXM to serve Applied Industrial Technologies HR for survey administration, analytics consumption, and manager-driven remediation workflows.
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Arkema | Manufacturing | 21150 | $10.9B | France | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2016 | n/a |
In 2016 Arkema implemented Qualtrics EmployeeXM to conduct targeted surveys and a benchmark study on the conditions of disabled workers and the measures large companies use to improve inclusion. The deployment used Qualtrics EmployeeXM as the core tool in an Employee Experience initiative focused on the integration of disabled workers originating from ESATs and EAs, linking experience data to a compliance and inclusion strategy.
The implementation emphasized survey design and structured feedback collection, with Qualtrics EmployeeXM used for questionnaire creation, distribution, experience data capture, and reporting. Functional capabilities leveraged included structured benchmarking questionnaires, open response capture for qualitative insights, and experience analytics to identify qualification gaps and accommodation needs.
Operational ownership sat with HR and inclusion teams, and the scope centered on assessing integration pathways for candidates from ESATs and EAs rather than broad enterprise rollouts. Findings from the Qualtrics EmployeeXM surveys were used to develop a strategic program to promote disabled workers' qualifications and to inform Arkema efforts to meet standards imposed by French law, aligning the Employee Experience work with HR talent assessment and compliance functions.
Governance changes focused on translating survey benchmarks into actionable HR processes, updating assessment and onboarding workflows to account for qualifications from ESATs and EAs, and establishing a formal link between experience data and policy development. The narrative positions Qualtrics EmployeeXM as the operational platform for continuous experience measurement within Arkema's disability inclusion and compliance activities.
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Banking and Financial Services | 53597 | $25.2B | Canada | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2021 | n/a |
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Professional Services | 400 | $60M | United States | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2021 | n/a |
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Banking and Financial Services | 76300 | $39.1B | United States | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2017 | n/a |
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Utilities | 22147 | $26.8B | United Kingdom | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2016 | n/a |
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Insurance | 71295 | $244.4B | United States | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2015 | n/a |
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Buyer Intent: Companies Evaluating Qualtrics EmployeeXM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Qualtrics EmployeeXM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Qualtrics EmployeeXM for Employee Experience include:
- Aviation Re, a United States based Insurance organization with 10 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- State Street, a United States based Banking and Financial Services organization with 42000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Aviation Re | Insurance | 10 | $1M | United States | 2026-01-22 |
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Modern Aviation | Transportation | 210 | $63M | United States | 2026-01-02 |
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State Street | Banking and Financial Services | 42000 | $12.1B | United States | 2025-10-16 |
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Retail | 1200 | $200M | United States | 2025-05-30 |
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Distribution | 10 | $2M | United States | 2025-03-20 |
FAQ - APPS RUN THE WORLD Qualtrics EmployeeXM Coverage
Qualtrics EmployeeXM is a Employee Experience solution from Qualtrics.
Companies worldwide use Qualtrics EmployeeXM, from small firms to large enterprises across 21+ industries.
Organizations such as UnitedHealth Group, CVS Health, ExxonMobil, Cigna Healthcare and Kroger are recorded users of
Qualtrics EmployeeXM for Employee Experience.
Companies using Qualtrics EmployeeXM are most concentrated in Insurance, Healthcare and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using Qualtrics EmployeeXM are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Qualtrics EmployeeXM across Americas, EMEA, and APAC.
Companies using Qualtrics EmployeeXM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 12.07%, large organizations with 1,001-10,000 employees - 15.52%, and global enterprises with 10,000+ employees - 72.41%.
Customers of Qualtrics EmployeeXM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Qualtrics EmployeeXM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Experience.