List of Quest Password Manager Customers
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Since 2010, our global team of researchers has been studying Quest Password Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quest Password Manager for Password Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quest Password Manager for Password Management include: Abu Dhabi Ports, a United Arab Emirates based Transportation organisation with 2533 employees and revenues of $1.50 billion, Trillium Lakelands District School Board Canada, a Canada based Education organisation with 2500 employees and revenues of $200.0 million, Canadian University Of Dubai (Br.Of Dubai Education), a United Arab Emirates based Education organisation with 80 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Quest Password Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abu Dhabi Ports | Transportation | 2533 | $1.5B | United Arab Emirates | Quest Software | Quest Password Manager | Password Management | 2025 | n/a |
In 2025, Abu Dhabi Ports implemented Quest Password Manager as part of an Identity and Access Management (IAM) initiative. The deployment of Quest Password Manager was undertaken alongside Quest Change Auditor, InTrust, and One Identity Active Roles to address access controls and credential workflows across the port operator.
Configuration focused on self service password reset and automated employee onboarding, with One Identity Active Roles delivering role based provisioning and Quest Password Manager providing credential vaulting and reset orchestration. Quest Change Auditor and InTrust were instrumented to capture audit trails and centralized log collection to support accountability and forensic review.
The implementation impacted IT and HR processes across Abu Dhabi Ports operations in the United Arab Emirates, covering employee lifecycle events for the organization of 2,533 employees. Operational coverage included integration with help desk workflows for password resets and automation of account provisioning during onboarding to reduce manual tasks.
Governance was reinforced through centralized password management, role based access workflows, and consolidated audit logging to enforce process controls and traceability for access changes. Outcomes reported included up to a 90% reduction in onboarding time and elimination of many help desk password reset tickets, improving security and operational efficiency.
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Canadian University Of Dubai (Br.Of Dubai Education) | Education | 80 | $8M | United Arab Emirates | Quest Software | Quest Password Manager | Password Management | 2017 | n/a |
In 2017, Canadian University of Dubai implemented Quest Password Manager within its Identity and Access Management (IAM) environment. The deployment targeted automation of identity workflows for both students and staff, aligning with enrollment and IT support business functions.
The implementation used One Identity Manager together with One Identity Password Manager to orchestrate automated provisioning and to enable self-service password reset workflows. Configuration emphasized role based provisioning and account creation for enrollment, with password reset via SMS code delivery implemented as the primary end user recovery flow.
Operational coverage included student and staff identity lifecycle processes, integrating provisioning workflows with enrollment operations and IT support ticket handling. Quest Password Manager and One Identity Manager automated recurring provisioning tasks and delegated password reset capability to end users, reducing reliance on manual IT intervention.
The university reduced provisioning time from 24–48 hours to about five minutes and enabled password resets via SMS codes, outcomes that the source reports substantially improved enrollment throughput and user productivity. Governance shifted control of initial account activation and password recovery into system driven workflows, lowering manual handoffs between IT and administrative teams.
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Trillium Lakelands District School Board Canada | Education | 2500 | $200M | Canada | Quest Software | Quest Password Manager | Password Management | 2018 | n/a |
In 2018, Trillium Lakelands District School Board implemented Quest Password Manager as part of its Identity and Access Management (IAM) program to centralize password self-service and lifecycle controls for students and staff. The deployment targeted K-12 onboarding and identity lifecycle processes across the district, aligning Quest Password Manager with account provisioning and access recovery workflows.
The implementation combined Quest Password Manager with One Identity Active Roles to automate user provisioning, deprovisioning, and self-service password resets, establishing a controlled account lifecycle. Functional capabilities configured included delegated self-service password reset, automated account state transitions tied to onboarding and offboarding events, and policy-driven password management to enforce administrative controls.
Operational scope covered IT operations and help-desk functions supporting both student and staff populations at the district level, with the system used to reduce manual account administration and manage orphaned accounts. Integrations were explicitly implemented between Quest Password Manager and One Identity Active Roles to orchestrate provisioning workflows and centralize identity orchestration.
Governance and process changes emphasized automated provisioning and lifecycle governance, shifting routine tasks from manual help-desk procedures to policy-driven automation. The project increased IT efficiency, eliminated orphaned accounts, reduced help-desk workload, and improved the district security posture as stated in project notes.
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