List of R1 Platform Customers
R1 RCM
401 N Michigan Ave Ste 2700,
Chicago, 60611-4217, IL,
United States
Chicago, 60611-4217, IL,
United States
1 312-324-7820
Professional Services
3030
$531M
Since 2010, our global team of researchers has been studying R1 Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased R1 Platform for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using R1 Platform for Revenue Cycle Management include: Intermountain Health, a United States based Healthcare organisation with 64000 employees and revenues of $16.10 billion, Sutter Health, a United States based Healthcare organisation with 53000 employees and revenues of $13.20 billion, Rush University System for Health, a United States based Healthcare organisation with 13000 employees and revenues of $2.90 billion and many others.
Contact us if you need a completed and verified list of companies using R1 Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The R1 Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Intermountain Health | Healthcare | 64000 | $16.1B | United States | R1 RCM | R1 Platform | Revenue Cycle Management | 2018 | n/a |
In 2018, Intermountain Healthcare expanded its long-standing relationship with R1 to an enterprise-wide revenue cycle operating partner model, deploying the R1 Platform to support Revenue Cycle Management across inpatient and ambulatory sites in Utah and the Mountain West for finance functions. The extension was announced and implemented in 2018 and centered on an integrated managed-services arrangement that combined R1 technology with operating resources to cover enterprise billing and revenue operations.
The R1 Platform implementation focused on core Revenue Cycle Management capabilities common to large health systems, including patient access and registration workflows, charge capture and billing configuration, claims submission orchestration, denials management and appeals automation, and revenue integrity controls and reporting. Configuration work emphasized standardized workflows and rule sets to align outpatient and inpatient revenue processes under a single operating model, with automation applied to claims adjudication and denial routing.
Operational coverage aggregated inpatient and ambulatory revenue cycle activities across Intermountain Healthcare sites in Utah and the Mountain West, aligning operational teams under the R1 operating partner model. R1’s technology and operating model supported the 2018 managed-services expansion, enabling centralized oversight of billing, collections, and revenue accounting activities while preserving site-level touchpoints for clinical revenue capture.
Governance and rollout were executed as an enterprise operating partner engagement, creating centralized process governance, standardized operating procedures, and joint service-level arrangements between Intermountain Healthcare finance leaders and R1 operations. The 2018 implementation emphasized phased operational handoffs, consolidated reporting lines for revenue cycle performance, and the institution of operating governance to manage cross-site rollout and ongoing service delivery.
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Rush University System for Health | Healthcare | 13000 | $2.9B | United States | R1 RCM | R1 Platform | Revenue Cycle Management | 2020 | n/a |
In 2020, Rush University System for Health selected the R1 Platform for a co-managed, end-to-end Revenue Cycle Management engagement across its Chicago area finance operations. The agreement was positioned to embed R1 best practices, intelligent automation and enterprise analytics into Rush’s revenue cycle workflows, establishing a joint operating model between R1 and Rush. The program covered enterprise finance priorities rather than a single site, with an emphasis on standardizing processes across the system.
Implementation work centered on R1 Platform modules aligned to core Revenue Cycle Management functions, including patient access and registration, coding and clinical documentation support, claims processing and denials management, and enterprise analytics for revenue integrity and performance monitoring. Configuration emphasized orchestration and automation of routine tasks, exception management, and analytics driven insights to inform collections and billing workflows. The R1 Platform was used to centralize workflows and surface operational dashboards for finance leaders.
The engagement explicitly integrated R1 technology with Rush’s Epic workflows to align front end registration and clinical documentation to downstream billing and revenue integrity processes. Governance was established through a co-managed operating model that embedded R1 standardized operating procedures, shared performance reporting, and an innovation lab to pilot automation and analytics use cases. The public announcement framed the initiative as intended to drive performance excellence and accelerate innovation.
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Sutter Health | Healthcare | 53000 | $13.2B | United States | R1 RCM | R1 Platform | Revenue Cycle Management | 2022 | n/a |
In 2022, Sutter Health engaged R1 RCM to deliver an end-to-end enterprise Revenue Cycle Management solution using the R1 Platform. The agreement covers Sutter Health operations across Northern California under a 10-year contract, and it targeted an estimated $400 million in cost savings over the term. The R1 Platform is positioned as the core technology-enabled RCM platform supporting enterprise finance and revenue cycle functions.
Implementation centered on standard enterprise Revenue Cycle Management capabilities, including patient access and registration workflows, claims management and billing, denials and appeals automation, payment posting and patient financial engagement, and analytics for revenue performance. Configuration work emphasized consistent coding and charge capture rules and automated workflow orchestration to consolidate revenue operations control. R1 Platform functionality was instrumented to support these modules and centralize revenue process execution.
Deployment followed phased onboarding waves that began after the 2022 contract and completed around 2024, covering multiple hospitals and affiliated sites in Northern California and the enterprise finance organization. The program organized a platform centric technical approach with centralized configuration and distributed operational execution at site level, aligning front end patient access processes with back end billing and collections workflows.
Program governance established a long term operating model with standardized revenue cycle processes and centralized oversight to support ongoing operations across the network. The contractual structure and phased rollout were explicitly tied to the 10-year savings target of an estimated $400 million over the agreement period.
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FAQ - APPS RUN THE WORLD R1 Platform Coverage
R1 Platform is a Revenue Cycle Management solution from R1 RCM.
Companies worldwide use R1 Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Intermountain Health, Sutter Health and Rush University System for Health are recorded users of
R1 Platform for Revenue Cycle Management.
Companies using R1 Platform are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using R1 Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of R1 Platform across Americas, EMEA, and APAC.
Companies using R1 Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.
Customers of R1 Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified R1 Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Revenue Cycle Management.