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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Rackspace Data Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Arthrex Life Sciences 7500 $3.2B United States Rackspace Technology Rackspace Data Management Professional Services 2018 n/a
In 2018, Arthrex implemented Rackspace Data Management, deploying a HIPAA-compliant digital postoperative communications portal engineered by Rackspace Technology on Amazon Web Services. The Rackspace Data Management deployment targeted postoperative surgeon to patient communications under the Professional Services category, aligning application, storage, and access layers to support image and video heavy medical records. The implementation combined a cloud storage and database architecture with application templates and a companion mobile app to collect media and metadata from the operating room. Amazon S3 was used to provide durable, highly available object storage for large case files, and Amazon RDS for MySQL provided managed relational storage with automated backups to support structured postoperative reports. Data required for research and regulatory compliance remained on-premises, while selected media and metadata were synchronized to the cloud to enable patient access and clinician authoring workflows. Integration points included Arthrex medical imaging technology in the operating room, a mobile download client to capture media, and the Rackspace-built portal that lets surgeons populate templated reports with images, annotations, and video messages. Operational coverage focused on surgical teams for content creation and on patients, nurses, and medical assistants for consumption and follow-up, with secure login credentials provisioning for patient access. The solution emphasized content orchestration and content delivery workflows to ensure timely, on-demand access to postoperative materials. Governance and compliance were explicit parts of the design, with architecture choices made to meet HIPAA requirements, including encryption in transit and at rest for Amazon S3 and managed backups in Amazon RDS for MySQL. The rollout standardized postoperative communication workflows through surgeon templates and credentialed patient portals, reducing reliance on physical media and unsecured transfers. Outcomes reported in the deployment include a surgeon-measured 68% decrease in patient calls compared to prior years and a patient survey where 92% of respondents said they did not feel the need to call for postoperative questions, illustrating reduced follow-up burden and improved patient access to postoperative records.
Blackline Safety Professional Services 477 $55M Canada Rackspace Technology Rackspace Data Management Professional Services 2020 n/a
In 2020, Blackline Safety implemented Rackspace Data Management in a Professional Services engagement to expand its AWS-based data ingestion and analytics architecture and support high-volume streaming from its G7 wearable devices. The deployment addressed an acute need for industrial contact tracing and higher-fidelity telemetry, while enabling the Blackline Vision data science team and Software Development and Operations organization to deliver more granular analytics to customers in manufacturing, oil and gas, and public utilities. The technical implementation re-architected elements of Blackline’s data pipeline to use Amazon Kinesis for high-volume streaming, Amazon EMR for scalable processing, and Amazon Redshift as the reporting data store, with Delta Lake introduced to provide cohesive streaming and scalable handling of raw and enriched datasets. The solution preserved message integrity through staged ingestion, enrichment, and assembly flows, and increased per-device reporting cadence from once every five minutes to once every ten seconds to support contact tracing and operational analytics. Integrations included cellular and satellite connectivity from G7 devices into the AWS platform, routing streams through load balancers and managed AWS services to deliver use-case specific outputs such as contact tracing reports, maps of gas leaks, equipment usage dashboards, alert-type visualizations, and testing and calibration compliance views. Operational coverage centered on Blackline’s global customer base and its Blackline Vision analytics practice, with strict user access controls applied to ensure client level data isolation and role based access to contact tracing visualizations. Onica, a Rackspace Technology company, collaborated with Blackline to implement Rackspace Data Management and resolve platform constraints through AWS load balancer configuration and partner troubleshooting sessions. The work enabled the rapid launch of an industrial contact tracing reporting capability and supported higher data rate reporting from connected wearables, improving the quality of insights delivered to Blackline customers while positioning the environment for continued analytics expansion.
Century Engineering Construction and Real Estate 500 $50M United States Rackspace Technology Rackspace Data Management Professional Services 2020 Onica by Rackspace Technology
In 2020, Century Engineering implemented Rackspace Data Management to underpin its SmartSWM stormwater monitoring and control initiative, addressing EPA-driven monitoring requirements and real-time operational control. This engagement is cataloged under the Professional Services apps category and centers on cloud native data management for IoT-enabled environmental infrastructure monitoring. The implementation combined Rackspace Data Management with Cloud Native Development and Internet of Things and Edge capabilities to ingest sensor telemetry, manage device state, and execute backend decision support logic. Functional capabilities implemented include analog signal conditioning and noise management for depth sensors, tamper detection and alerting, cellular modem management for field connectivity, and a cloud-based decision engine that computes optimal pond elevations and discharge rates for autonomous valve control. Onica by Rackspace Technology served as the systems integrator, integrating Rackspace Data Management with Amazon Web Services and IoT device stacks to provide hyper-local weather forecast ingestion, solar generation and consumption telemetry, and remote actuation commands to on-site microcontrollers. Operational coverage included engineering and field operations for public and private stormwater facilities, with secure remote access and orchestration of real-time control flows from cloud decision logic to edge controllers. Governance and rollout followed a two-phase approach led by Onica, first consolidating and hardening hardware interfaces and signal integrity, then enhancing the AWS environment and specifying tamper detection and component guidance. Reported outcomes in the engagement included a more reliable and secure SmartSWM system, improved operational remote control, and demonstrated land use efficiency and higher pollutant removal performance, with ongoing work to apply machine learning to historical precipitation and response data.
Home Franchise Concepts Professional Services 200 $40M United States Rackspace Technology Rackspace Data Management Professional Services 2013 n/a
In 2013, Home Franchise Concepts implemented Rackspace Data Management within Rackspace Technology data centers to centralize virtualization and storage management as part of its Professional Services IT operations. The deployment underpinned a Hyper-V shop connected to SAN storage, operating a six node cluster that hosted approximately 100 virtual machines, and served both corporate and franchise user populations. The Rackspace Data Management implementation included centralized VM lifecycle management, cluster orchestration, and scheduled OS patching processes. Backup and recovery workflows were executed using Veeam with Azure storage, and infrastructure responsibilities included configuration of F5 load balancer VIPs and pools for website traffic, VLAN segmentation of workstation areas with the security vendor, and ongoing server OS maintenance. Integrations and operational coverage extended to Active Directory On Premises and Azure environments, and the environment incorporated endpoint and monitoring tools such as Okta, CrowdStrike, and SolarWinds as part of remote management and security operations. The team coordinated two physical migrations within Rackspace to establish redundant functions and dedicated racks, and supported IT infrastructure for six locations while servicing approximately 350 associates and over 5,000 franchise users. Governance and operational controls were led by the IT manager who oversaw vendors, contractors, and data center purchases, and who formalized patching and operational processes. Explicit outcomes included reduced telephony costs through virtualization and the formation of a three person IT team, along with on time delivery of multi site infrastructure projects within planned IT budgets.
M1 Finance Banking and Financial Services 300 $30M United States Rackspace Technology Rackspace Data Management Professional Services 2020 n/a
In 2020, M1 Finance deployed Rackspace Data Management as a Professional Services engagement on AWS to secure transactions and accelerate fraud detection. The work targeted rapid user and data growth and the need to break down data silos so login events and long running application records could be captured and analyzed in near real time. The implementation of Rackspace Data Management centered on a scalable AWS native pipeline that ingested small files dropped into Amazon S3 from the authentication database, compacted and partitioned those files, and registered partitions in an AWS Glue data catalog. Amazon Athena and Amazon Redshift Spectrum were exposed as query surfaces so analysts could perform ad hoc SQL queries across S3 resident data and tables inside an existing Redshift cluster, and AWS Lambda functions automated file compaction and processing to optimize I O performance and reduce manual steps. Integrations in the deployment were explicitly with Amazon S3, AWS Glue, Amazon Athena, Amazon Redshift Spectrum, and AWS Lambda, and the ingestion path was extended to incorporate historical Java application data previously trapped in isolated stores. A separate data path was created to enable cost controls, access controls and governance applied at the Spectrum and Athena interfaces, enabling frontline fraud analysts and engineering teams to run dynamic queries without requiring engineering task queuing. Operational governance included alerts for Amazon Redshift Spectrum and Amazon Athena to mitigate cost risk, role based access control at the query layer, and a documented hand off and education program so business users could maintain and operate the pipeline. Outcomes noted in the engagement included automation that reduced process times from several hours to near real time, scalable low cost operation, and analyst self service for ad hoc fraud detection queries, with Rackspace Technology and its Onica team contributing to solution design and delivery.
Professional Services 200 $25M United States Rackspace Technology Rackspace Data Management Professional Services 2018 n/a
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FAQ - APPS RUN THE WORLD Rackspace Data Management Coverage

Rackspace Data Management is a Professional Services solution from Rackspace Technology.

Companies worldwide use Rackspace Data Management, from small firms to large enterprises across 21+ industries.

Organizations such as Arthrex, Blackline Safety, Century Engineering, Home Franchise Concepts and M1 Finance are recorded users of Rackspace Data Management for Professional Services.

Companies using Rackspace Data Management are most concentrated in Life Sciences, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Rackspace Data Management are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Rackspace Data Management across Americas, EMEA, and APAC.

Companies using Rackspace Data Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 83.33%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Rackspace Data Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Rackspace Data Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Professional Services.