List of Rackspace Detection & Response Customers
San Antonio, 78258-7667, TX,
United States
Since 2010, our global team of researchers has been studying Rackspace Detection & Response customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rackspace Detection & Response for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rackspace Detection & Response for Professional Services include: Brooks Macdonald, a United Kingdom based Banking and Financial Services organisation with 485 employees and revenues of $161.0 million, American Geophysical Union, a United States based Non Profit organisation with 400 employees and revenues of $57.0 million and many others.
Contact us if you need a completed and verified list of companies using Rackspace Detection & Response, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rackspace Detection & Response customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Geophysical Union | Non Profit | 400 | $57M | United States | Rackspace Technology | Rackspace Detection & Response | Professional Services | 2020 | n/a |
In 2020, the American Geophysical Union implemented Rackspace Detection & Response as part of a Professional Services engagement to establish continuous monitoring and proactive incident handling across its Sitecore on AWS platform. The deployment followed a wider migration to Sitecore XP1 on AWS that consolidated roughly 70,000 pages from more than 70 WordPress sites into a single content management stack, improving platform reliability and enabling analytics driven personalization.
The implementation of Rackspace Detection & Response and the Rackspace Proactive Detection and Response service focused on continuous threat detection, alerting and execution of pre approved remediation actions, aligned with Rackspace Managed Security Services operations. Configuration work included instrumentation of Sitecore XP1 environments, alignment with AWS hosting and scaling patterns, and establishing monitoring across dev, staging and highly available production tiers to provide end to end visibility.
Operational scope covered content editors, DevOps teams and platform operations, with process changes that embedded DevOps workflows into application management and that centralized platform management under a 24x7x365 support model. Security governance included runbook based remediation, continuous analytics to surface advanced persistent threats and a managed response capability provided by Rackspace Technology, integrating security operations with application and cloud management.
Outcomes documented by the engagement include condensation of 70,000 pages into a single Sitecore instance, faster page updates for content editors, improved personalization and analytics capture through the Sitecore XP1 stack, and the addition of managed, continuous detection and response across the AWS hosted environment. Rackspace Detection & Response remains part of AGU operational tooling alongside ongoing platform management and support from Rackspace Technology.
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Brooks Macdonald | Banking and Financial Services | 485 | $161M | United Kingdom | Rackspace Technology | Rackspace Detection & Response | Professional Services | 2019 | n/a |
In 2019, Brooks Macdonald implemented Rackspace Detection & Response as part of a broader migration to a managed private cloud to consolidate backend infrastructure and simplify operations. The project was driven by a need to support acquisition-driven growth and to strengthen protection of client data within its Financial Services environment, with Rackspace Technology delivering the managed private cloud and security services components.
The implementation centered on a managed virtualized private cloud platform, rebuilding servers and retiring older services to create a single-pane operational model. Rackspace Detection & Response was deployed to provide continuous Proactive Detection and Response monitoring, 24x7x365, alongside managed security services that centralized threat monitoring and incident alerting. Configuration work included aligning detection rules to the firm’s sensitive data estate and integrating monitoring into the private cloud platform to support holistic observability.
Operational integrations explicitly included Microsoft Office 365 and VMware as part of the consolidated platform, with Office 365 licensing and support moved to Rackspace Technology to unify productivity tooling and support. The scope covered enterprise IT operations across Brooks Macdonald, enabling rapid onboarding of newly acquired staff and workloads without disruption. The private cloud and Rackspace Detection & Response configuration provided a single operational pane for cloud, applications, email and security functions consistent with the Professional Services application category.
Governance and process changes included a wholesale simplification of the security model, retiring fragmented controls and introducing centralized monitoring and reporting workflows. Supplier consolidation reduced the vendor roster from more than 300 providers to under 150, and the migration completed ahead of the COVID-19 pandemic. The enhanced security posture supported Brooks Macdonald in negotiating cyber insurance with competitive terms and enabled scalable operations to absorb a 10 percent increase in headcount during subsequent acquisitions.
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