List of Rackspace Elastic Engineering Customers
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Since 2010, our global team of researchers has been studying Rackspace Elastic Engineering customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rackspace Elastic Engineering for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rackspace Elastic Engineering for Professional Services include: Carrier Global, a United States based Manufacturing organisation with 53000 employees and revenues of $22.10 billion, Zachry Construction, a United States based Construction and Real Estate organisation with 2000 employees and revenues of $250.0 million, International Air Transport Association Switzerland, a Switzerland based Transportation organisation with 600 employees and revenues of $120.0 million, Tessitura Network, a United States based Professional Services organisation with 300 employees and revenues of $60.0 million, Relay42, a Netherlands based Professional Services organisation with 150 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Rackspace Elastic Engineering, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carrier Global | Manufacturing | 53000 | $22.1B | United States | Rackspace Technology | Rackspace Elastic Engineering | Professional Services | 2022 | n/a |
In 2022, Carrier Global engaged Rackspace Technology to deploy Rackspace Elastic Engineering under a Professional Services engagement to modernize its infrastructure after the company spin off. The initiative targeted Carrier Global's infrastructure and existing applications with the objective of accelerating provisioning cycles and improving security across cloud-hosted systems.
The deployment combined Rackspace Elastic Engineering with Advisory Services and Professional Services to provide ongoing engineering support, remediation of technical debt, and automation of infrastructure provisioning. Rackspace Elastic Engineering was configured to enable repeatable infrastructure as code workflows and to shorten manual provisioning processes while embedding engineering practices into day to day operations.
The program integrated Rackspace workstreams with Amazon Web Services, using AWS as the primary cloud platform to drive cost optimization and scalable operations. Operational coverage emphasized infrastructure provisioning pipelines and security operations, positioning Rackspace Elastic Engineering to support Carrier Global's cloud engineering teams and application estate.
Governance changes instituted continuous engineering ownership and advisory oversight as part of the Professional Services engagement, and updated provisioning and security processes to reflect automated workflows. Reported achievements include reduced technical debt, increased security, acceleration of infrastructure provisioning from 35 days to 30 minutes, and a 45 percent reduction in infrastructure costs.
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Connexion Telematics | Professional Services | 30 | $2M | Australia | Rackspace Technology | Rackspace Elastic Engineering | Professional Services | 2020 | n/a |
In 2020 Connexion Telematics engaged Rackspace Elastic Engineering to enhance its cloud development and operations capabilities, using a Professional Services engagement focused on observability and CI CD pipeline modernization on Amazon Web Services. The implementation centered on operationalizing end to end delivery workflows and runtime visibility to support a small professional services organization scaling its digital engineering practices.
The Rackspace Elastic Engineering deployment implemented observability instrumentation, centralized logging and alerting, and automated CI CD pipelines. Configuration work included pipeline templates, infrastructure as code patterns for AWS deployment targets, and scripted build and release orchestration, with instrumentation for application and infrastructure telemetry to feed dashboards and incident workflows.
Integrations were explicitly with Amazon Web Services, connecting pipeline outputs to AWS deployment environments and connecting telemetry streams to the observability stack. Governance and operational handoff included documented runbooks, dashboard ownership, and CI CD change control practices to align engineering and operations, and the engagement was described as helping Connexion improve observability and CI CD pipelines on AWS to help accelerate their growth path.
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Innovyze, an Autodesk Company | Professional Services | 100 | $20M | United States | Rackspace Technology | Rackspace Elastic Engineering | Professional Services | 2020 | n/a |
In 2020, Innovyze, an Autodesk Company, engaged Rackspace Elastic Engineering as a Professional Services engagement to accelerate its shift from desktop modeling toward a cloud native SaaS platform that supports real time monitoring and operational intelligence for water utilities. The work targeted a SaaS delivery model to extend Innovyze product capabilities into operational workflows and to enable Dynamic Digital Twins for continuous asset representation.
The implementation delivered an asset registry, a cloud native IoT platform, and a multi tenant SaaS infrastructure built with serverless and microservices technologies. Rackspace Elastic Engineering collaborated on building components for simulation offload to the cloud, parallel scenario processing, geospatial site modeling, and a consumption billing pipeline to support a credit based usage model.
Integrations were explicitly implemented with Amazon Web Services infrastructure and analytics and observability tooling. The solution used a cross platform edge agent based on Amazon Greengrass and Docker images to capture and forward asset data, and a high scale ingestion pipeline leveraging Amazon Kinesis Firehose, Amazon S3, AWS IoT Core, and AWS Lambda. Analytic and commercial integrations included Snowflake for usage and model data, Datadog for operational telemetry, Looker for dashboards, and Salesforce for customer visibility into usage credits.
Governance and delivery emphasized tight collaboration between Innovyze engineering and Onica by Rackspace Technology, with side by side engineering and knowledge transfer to accelerate an aggressive timeline. The engagement produced automated onboarding patterns, reusable architecture blueprints for edge device management, and multi tenant controls to support platform governance across customer sites.
The tangible outcome was the SaaS platform Info360.com powered by the implemented architecture, enabling customers to transfer asset network information to the cloud, use geospatial mapping for site modeling, and consume services via a credit based model. The implementation delivered elastic scalability, simplified onboarding, and integrated usage visibility for both Innovyze and its utility customers.
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International Air Transport Association Switzerland | Transportation | 600 | $120M | Switzerland | Rackspace Technology | Rackspace Elastic Engineering | Professional Services | 2017 | n/a |
In 2017 International Air Transport Association Switzerland engaged Rackspace Technology to provision Rackspace Elastic Engineering under the Professional Services category to accelerate cloud-native modernization and cost optimization while the industry recovered from the COVID-19 shock. The engagement built on IATA’s earlier move to Amazon Web Services in 2014 and reframed IT priorities during pandemic disruption, prioritizing lean operations, data governance and faster developer delivery cycles.
Rackspace Elastic Engineering work focused on enabling DevOps practices and automating software delivery pipelines, incorporating container and serverless patterns where appropriate to reduce manual quality review overhead. The implementation emphasized self-service platforms and automated testing so developers could trigger test and production workflows directly, and extended automation concepts to back-office financial workflows and airport contactless processes.
The implementation integrated with Amazon Web Services and VMware based tooling, and introduced Rackspace Service Blocks as a flexible consumption model together with CloudHealth by VMware for cross-platform cost visibility and optimization. Operational coverage centered on software engineering teams and finance functions, with planning for data collection from airport IoT devices to support new forecasting applications and scaled analytics.
Governance and process restructuring moved change control from manual impact assessments to embedded controls and automated approvals within CI CD workflows, while addressing data privacy and GDPR requirements for passenger data. Rackspace Technology collaborated on environment design and governance guidance to align security and compliance with emerging IoT and forecasting use cases.
IATA explicitly optimized costs through Rackspace Service Blocks and CloudHealth by VMware for continuous cost visibility and right sizing, and set an objective to be ready to operate at the targeted leaner, meaner and greener posture by 2022. Rackspace Elastic Engineering provided the operational and automation foundation to support IATA’s data modernization and developer self-service goals without introducing specific cost or performance claims beyond the stated optimizations.
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Relay42 | Professional Services | 150 | $25M | Netherlands | Rackspace Technology | Rackspace Elastic Engineering | Professional Services | 2018 | n/a |
In 2018 Relay42 implemented Rackspace Elastic Engineering to provision elastic infrastructure and operational support for its customer data orchestration platform. Relay42 implemented Rackspace Elastic Engineering in the Professional Services category to enable real time customer experience and data management capabilities that handle baseline traffic of 60,000 events per second rising to 500,000 events per second in peak periods, with direct impact on personalization and journey orchestration business functions.
The Rackspace Elastic Engineering engagement delivered cloud management and operations, elastic engineering support, and data management capabilities. Core functional components implemented included compute and storage provisioning with EC2 and S3 plus load balancing, data streaming pipelines using AWS Kinesis and Kinesis Firehose, machine learning support via AWS SageMaker, and CI CD toolchain use of CodeDeploy and CodeBuild. Security and protection capabilities explicitly incorporated AWS Inspector and AWS Shield alongside Rackspace delivered operational practices, supporting automated provisioning, testing, scaling and phased decommissioning of services without impacting uptime.
Integrations were explicitly built against the AWS public cloud and VMware CloudHealth for cost governance, with Fanatical Experience support from Rackspace Technology to augment Relay42 engineering. The implementation supported multioffice operational coverage from Amsterdam, Singapore and London and supported expansion across some 20 countries, while data protection obligations were governed through a data protection agreement with Rackspace Technology. This integration footprint positioned Rackspace Elastic Engineering as the operational layer tying Relay42 platform engineering to AWS service primitives and cloud cost management tooling.
Governance and process changes emphasized hands on engineering with automated tagging and cost center tracking through CloudHealth, and formalized support workflows enabled by the data protection agreement to share full issue histories in support tickets. Outcomes explicitly stated include the ability to trigger personalized messages within two seconds of an event and identified compute cost savings of 8,000 dollars per month using CloudHealth by VMware, while the DPA supported compliant operational troubleshooting and sustained uptime.
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Professional Services | 300 | $60M | United States | Rackspace Technology | Rackspace Elastic Engineering | Professional Services | 2018 | n/a |
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Construction and Real Estate | 2000 | $250M | United States | Rackspace Technology | Rackspace Elastic Engineering | Professional Services | 2019 | n/a |
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