List of Rackspace Technology Managed Services Customers
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Since 2010, our global team of researchers has been studying Rackspace Technology Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rackspace Technology Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rackspace Technology Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP include: Seattle Childrens, a United States based Healthcare organisation with 10261 employees and revenues of $4.19 billion, Central and North West London NHS Foundation Trust, a United Kingdom based Healthcare organisation with 7444 employees and revenues of $578.0 million, Feeding America, a United States based Non Profit organisation with 250 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Rackspace Technology Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rackspace Technology Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Central and North West London NHS Foundation Trust | Healthcare | 7444 | $578M | United Kingdom | Rackspace Technology | Rackspace Technology Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2019 | n/a |
In 2019 Central and North West London NHS Foundation Trust deployed Rackspace Technology Managed Services for Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP. Rackspace implemented a VMware based private and hybrid cloud architecture and completed an initial transition by November 2019. The deployment was provisioned to underpin remote and community health services across London and surrounding regions.
Rackspace Technology Managed Services delivered infrastructure management, monitoring, capacity scaling and security operations aligned to the specified MSP categories. The service footprint focused on supporting clinical remote access, community teams and operational IT availability.
Operational coverage included rapid scaling of remote access from approximately 200 users to 2,000 users during the COVID-19 response, reflecting the environment's capacity planning and access orchestration. Governance shifted to a managed services model with centralized incident handling and proactive security operations to sustain availability and operational resilience.
Reported outcomes included a cost reduction of about 15 percent, accelerated remote access scaling during the pandemic, and improved security and operational availability under Rackspace Technology Managed Services.
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Feeding America | Non Profit | 250 | $12M | United States | Rackspace Technology | Rackspace Technology Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2017 | n/a |
In 2017, Feeding America engaged Rackspace Technology Managed Services to move approximately 350 servers and about a petabyte of data into a Rackspace VMware SDDC to host its food distribution database that coordinates a nationwide network of approximately 200 food banks. The project positioned Rackspace Technology Managed Services as the operational platform for hosting and scaling core distribution workloads across the nonprofit network.
The Rackspace Technology Managed Services engagement delivered a managed private cloud VMware SDDC architecture with infrastructure consolidation, capacity scaling, platform security operations, and managed infrastructure services aligned to the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP category. Functional capabilities implemented included server estate consolidation, large scale data hosting, and managed platform operations to support high demand periods and disaster response requirements.
Operational coverage centered on the food distribution database used to coordinate roughly 200 food banks, with the managed environment reducing the onsite physical infrastructure footprint by about 67 percent. The engagement produced explicit financial and resilience outcomes, delivering roughly $150,000 in annual savings and improving resilience for high demand and disaster response periods.
Governance shifted to a Rackspace managed services model where Rackspace assumed ongoing infrastructure operations, capacity provisioning, and platform-level availability responsibilities for the VMware SDDC environment. The engagement embodied a phased migration of servers and data into the managed private cloud, centralizing infrastructure management and aligning operational workflows to managed service delivery.
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Seattle Childrens | Healthcare | 10261 | $4.2B | United States | Rackspace Technology | Rackspace Technology Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2024 | n/a |
In 2024, Seattle Childrens deployed Rackspace Technology Managed Services for Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP to host and manage its Epic electronic health record infrastructure on Rackspace Healthcare Cloud. The engagement provisions a private-cloud deployment that delivers 24x7 clinician access across Seattle Childrens sites in the Pacific Northwest and shifts infrastructure operations to Rackspace-managed services.
Rackspace Technology Managed Services was configured to provide infrastructure hosting, platform operations, and continuous availability for Epic, with managed monitoring, incident response, and capacity management consistent with a Healthcare Cloud private-cloud model. The implementation focused on Epic hosting and infrastructure operations rather than application development, and Rackspace completed the migration ahead of schedule while reporting a 99.999% uptime outcome.
Operational scope centers on clinical systems availability and IT infrastructure teams, where the service reduces in-house operational burden through 24x7 managed support and centralized infrastructure governance. Governance changes included shifting responsibility for infrastructure operations to Rackspace, establishing managed services workflows, and coordinating clinician access continuity during cutover and post-migration operations.
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