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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Raychat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Axsoot Retail 15 $1M Iran Raychat Raychat Chatbots and Conversational AI 2021 n/a
In 2021, Axsoot deployed Raychat on its public website to deliver customer-facing conversational capabilities. Raychat is a Chatbots and Conversational AI application implemented as an embedded web chat widget to handle customer inquiries and capture leads on Axsoot's e-commerce site. The implementation emphasized configuring conversational workflows, automated response rules, and widget placement to support sales and customer service functions consistent with Chatbots and Conversational AI functional patterns. Deployment uses a cloud-hosted vendor service delivered via an embedded script on the website, with operational scope focused on online customer engagement rather than back-office systems. Governance and ongoing maintenance are administered by a compact internal team aligned to content updates and chat routing, reflecting Axsoot's 15-employee scale. Raychat integration is limited to the website environment in the source, and no external system integrations were specified.
Baharan Agri Retail 10 $1M Iran Raychat Raychat Chatbots and Conversational AI 2021 n/a
In 2021, Baharan Agri implemented Raychat on its website. The deployment uses Raychat as a web-embedded conversational interface to handle customer interactions on Baharan Agri's public site, reflecting an adoption of Chatbots and Conversational AI for a small retail operator. Raychat was configured as a site-facing chat widget with scripted responses, basic routing and lead capture capabilities to support customer support and sales inquiry handling. Operational scope is limited to the company website and is managed by Baharan Agri's internal team given the 10 person organizational scale, with configuration and content updates performed through Raychat's administrative console.
Barez Iran Banking and Financial Services 120 $5M Iran Raychat Raychat Chatbots and Conversational AI 2022 n/a
In 2022, Barez Iran implemented Raychat on its public website as a customer engagement layer. The deployment uses Raychat as a Chatbots and Conversational AI solution embedded in web pages to surface automated responses and guided workflows for retail customers. Configuration centered on a web chat widget, conversational flow authoring, intent classification, and FAQ automation, with Raychat managing session persistence and scripted context. Functional modules implemented include message routing, response libraries, multilingual prompt support aligned with conversational design, and dashboards for conversation monitoring and operational oversight. Operational coverage is focused on the customer facing digital channel of Barez Iran's website, supporting customer service and online support workflows across retail banking touchpoints. Raychat delivers real time conversational interfaces for front line digital engagement and includes in widget escalation patterns to route conversations toward human agents when required. Governance emphasized centralized conversational content management, scheduled review cycles for intent tuning, and role based access for script editors and analysts. Rollout and operational ownership were aligned to the digital channels team to integrate chatbot conversation design with existing customer support processes.
Bazzelli Iran Retail 150 $6M Iran Raychat Raychat Chatbots and Conversational AI 2022 n/a
In 2022 Bazzelli Iran implemented Raychat, deploying Raychat on its public website as a front-line customer engagement channel within the Chatbots and Conversational AI category. The implementation was scoped to the retailer's e-commerce touchpoints and store-facing web pages, using a vendor-hosted chat widget to surface automated conversational flows and capture customer queries. Given the company's approximately 150 employees the deployment follows a compact web-first architecture concentrating conversational traffic through the site embedded chat interface. Raychat is provisioned as the primary conversational layer for website visitors and for initial customer support triage. Functional capabilities implemented include conversational FAQ automation, intent-based routing to human agents, lead capture forms, and scripted product discovery flows that align with Chatbots and Conversational AI functionality. Configuration work centered on dialogue scripting, knowledge base authoring, and escalation rules to customer service teams, with management by Bazzelli Iran's digital commerce team. The deployment's operational coverage focused on web customer service and online sales support across the retailer's storefront, aligning conversational workflows with order inquiries and product information. Governance incorporated content ownership, periodic intent reviews, and phased rollouts to maintain conversational quality and continuity with human support.
Dr Motori Automotive 10 $1M Iran Raychat Raychat Chatbots and Conversational AI 2020 n/a
In 2020, Dr Motori deployed Raychat on its website. The Raychat implementation is a web-embedded conversational interface categorized as Chatbots and Conversational AI, focused on customer engagement for the automotive site and linking Dr Motori, Raychat, Chatbots and Conversational AI, and customer-facing support and lead generation functions. Configuration concentrated on a chat widget, conversational flow authoring, automated FAQ responses and lead capture forms, with Raychat used as the application console to manage intents and conversation scripts. Operational ownership is centered with customer service and marketing staff who monitor chats and tune conversation logic, while runtime and hosting are managed through the Raychat platform, and no additional system integrations were specified.
Leisure and Hospitality 12 $3M Iran Raychat Raychat Chatbots and Conversational AI 2019 n/a
Education 25 $1M Iran Raychat Raychat Chatbots and Conversational AI 2018 n/a
Retail 10 $1M Iran Raychat Raychat Chatbots and Conversational AI 2019 n/a
Banking and Financial Services 58 $300M Iran Raychat Raychat Chatbots and Conversational AI 2019 n/a
Communications 10 $1M United Kingdom Raychat Raychat Chatbots and Conversational AI 2022 n/a
Showing 1 to 10 of 17 entries

Buyer Intent: Companies Evaluating Raychat

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FAQ - APPS RUN THE WORLD Raychat Coverage

Raychat is a Chatbots and Conversational AI solution from Raychat.

Companies worldwide use Raychat, from small firms to large enterprises across 21+ industries.

Organizations such as Pasargad Oil, Jibit, Technolife, Raychat and Bazzelli Iran are recorded users of Raychat for Chatbots and Conversational AI.

Companies using Raychat are most concentrated in Oil, Gas and Chemicals, Banking and Financial Services and Retail, with adoption spanning over 21 industries.

Companies using Raychat are most concentrated in Iran, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Raychat across Americas, EMEA, and APAC.

Companies using Raychat range from small businesses with 0-100 employees - 64.71%, to mid-sized firms with 101-1,000 employees - 29.41%, large organizations with 1,001-10,000 employees - 5.88%, and global enterprises with 10,000+ employees - 0%.

Customers of Raychat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Raychat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.