List of RealWork Field Service Customers
Austin, 78705, TX,
United States
Since 2010, our global team of researchers has been studying RealWork Field Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RealWork Field Service for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RealWork Field Service for Field Service Management include: Deluxe Plumbing & Heating, a United States based Professional Services organisation with 80 employees and revenues of $8.0 million, Realwork Labs, a United States based Professional Services organisation with 72 employees and revenues of $7.0 million, AAA Metal & Glass, a United States based Construction and Real Estate organisation with 40 employees and revenues of $5.0 million, Hurricane Fence Co., a United States based Construction and Real Estate organisation with 38 employees and revenues of $5.0 million, Maddox Air & Electrical, a United States based Construction and Real Estate organisation with 46 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using RealWork Field Service , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RealWork Field Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1st Choice Roofing | Construction and Real Estate | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2023 | n/a |
In 2023, 1st Choice Roofing implemented RealWork Field Service to deliver Field Service Management functionality and to surface customer booking and job information directly on its public website. The deployment uses the cloud hosted RealWork Field Service application and is configured for a small company footprint, supporting office scheduling and coordination for field crews. RealWork Field Service is embedded on the company website to capture customer requests and to drive estimate and appointment intake workflows.
Configuration centers on core Field Service Management modules including scheduling and dispatch, work order management, mobile crew access, and customer communication workflows. Integrations are limited to website embedding and customer facing booking interactions, with operational scope covering field technicians and office staff within the companys United States operations. Governance is centralized, with an operations lead administering user accounts, job templates, role based access, and work order lifecycle rules to align onsite crew processes with office scheduling and dispatch.
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A & H Construction Co | Construction and Real Estate | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2022 | n/a |
In 2022, A & H Construction Co implemented RealWork Field Service as a Field Service Management application on its website, embedding the RealWork Field Service interface to capture customer job requests and dispatch workflows. The deployment targeted field operations and office administration at A & H Construction Co in the United States, with configuration scoped to small team operations and crew-level scheduling.
RealWork Field Service was configured to support core field service modules typical of the Field Service Management category, including work order creation and lifecycle tracking, crew scheduling and dispatch, mobile job updates with photo and document capture, and time entry for field technicians. Configuration emphasized lightweight job types and crew assignment rules appropriate for a ten person construction team, with form templates and job status taxonomy aligned to construction and site service workflows.
The implementation surface included the company website as a customer-facing intake channel, with the RealWork Field Service console used by office staff to triage requests and dispatch crews, and the mobile interface used by technicians in the field. Governance centered on role based access for office administrators and field users, defined dispatch protocols, and a phased rollout to onboard crews and administrative users, with operational ownership retained internally by A & H Construction Co.
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Aaa Electrical | Construction and Real Estate | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2023 | n/a |
In 2023, Aaa Electrical deployed RealWork Field Service to add Field Service Management capabilities directly on its public website, enabling customers to submit service requests and book appointments through an embedded interface. RealWork Field Service is used as the primary Field Service Management application to capture inbound job requests, surface scheduling options online, and queue assignments for internal dispatch workflows.
The implementation focuses on core field service modules common to the category, including work order creation and tracking, technician scheduling and dispatch, mobile job execution for field technicians, and customer notifications and communication. Operational coverage is concentrated on Aaa Electricals field technicians and administrative staff in the United States, with centralized administration and configuration performed through the web interface to manage jobs, schedules, and customer interactions. The deployment emphasizes web-based capture of service demand and streamlined technician workflows via RealWork Field Service.
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AAA Metal & Glass | Construction and Real Estate | 40 | $5M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2022 | n/a |
In 2022, AAA Metal & Glass implemented RealWork Field Service as its Field Service Management application and surfaced the solution on its public website for customer scheduling and job intake. The deployment targets the companys field operations for metal and glass installation and service, aligning the application with office schedulers and frontline technicians across the firm.
RealWork Field Service is configured to support core field service modules including work order creation and lifecycle tracking, scheduling and dispatch, mobile technician job execution, and parts and inventory visibility. Configuration appears focused on small business operational needs, with role-based views for dispatchers and technicians and templates for recurring installation and service workflows.
The implementation is delivered as a vendor-hosted, web surfaced solution accessed through the company website and mobile devices, with a cloud back-end that centralizes job and customer records. RealWork Field Service provides mobile-first capabilities for on-site data capture, signature capture, and photo attachments to maintain a single source of truth for each work order.
Operational governance was adjusted to formalize a dispatcher and technician role model, standardize job intake to the RealWork Field Service work order process, and enforce technician checklists for installation and compliance. Rollout and training are implied to be light weight and crew focused, reflecting the companys 40 person scale and the application focus on field operations.
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Agape Air Conditioning & Heating & Refrigeration | Construction and Real Estate | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2023 | n/a |
In 2023, Agape Air Conditioning & Heating & Refrigeration implemented RealWork Field Service for Field Service Management. The RealWork Field Service deployment is surfaced on Agape's public website to capture customer service requests and initiate scheduling workflows, aligning the application with the companys customer intake channel. The implementation reflects a small business deployment pattern consistent with Agape's service operations and staffing scale.
Configuration emphasized core Field Service Management capabilities, including work order creation, scheduling and dispatch, and a mobile technician interface for on-site job capture. Customer records and parts tracking were configured to support field parts issuance and billing handoffs, and automation for status updates and technician job confirmations was enabled within RealWork Field Service. These modules provide the operational building blocks for day-to-day service execution and administrative oversight.
The website integration functions as the primary intake channel, where service requests feed directly into RealWork Field Service for assignment and dispatch. Operational users include office administrators who manage queues and dispatch rules, and field technicians who receive jobs and record job completion details through the mobile interface, making the application the operational backbone for service delivery.
Governance centered on centralized dispatch rules and service-level intake processes managed by office staff, with technicians using RealWork Field Service mobile workflows to close jobs and record parts usage. The rollout appears focused on practical operational adoption for local service delivery rather than large-scale enterprise orchestration, consistent with Agape's employee and revenue profile.
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Construction and Real Estate | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2023 | n/a |
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Banking and Financial Services | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2022 | n/a |
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Construction and Real Estate | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2022 | n/a |
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Professional Services | 16 | $2M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2023 | n/a |
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Construction and Real Estate | 10 | $1M | United States | RealWork Labs | RealWork Field Service | Field Service Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating RealWork Field Service
- Devity, a Germany based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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