List of Relatech ReZone Customers
Relatech
Viale Sarca, 235,
Milan, 20126,
Italy
Milan, 20126,
Italy
39 02-240-4909
Professional Services
331
$107M
Since 2010, our global team of researchers has been studying Relatech ReZone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Relatech ReZone for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Relatech ReZone for Customer Engagement include: Apoteca Natura Italy, a Italy based Retail organisation with 42 employees and revenues of $12.0 million, Aiac Service Italy, a Italy based Non Profit organisation with 10 employees and revenues of $1.0 million, Extragiro Italy, a Italy based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Relatech ReZone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aiac Service Italy | Non Profit | 10 | $1M | Italy | Relatech | Relatech ReZone | Customer Engagement | 2022 | n/a |
In 2022, Aiac Service Italy engaged Relatech and announced a partnership on June 28, 2022 to deploy Relatech ReZone as its Customer Engagement platform. The engagement targets an interactive digital platform for coaches and AIAC stakeholders in Italy, with the explicit aim of enhancing member engagement through AR VR and metaverse features and personalized content delivery in the customer engagement CRM area.
Relatech ReZone implementation centers on modular capabilities for training delivery, video on demand content, community networking, and a marketplace for member services. The platform design emphasizes immersive experiences using AR VR metaverse components, alongside content personalization and journey orchestration features typical of Customer Engagement solutions, enabling segmented content delivery and engagement workflows for coaches and members.
Operational scope is focused on AIAC stakeholders across Italy and on member facing functions such as training operations, content distribution, community management, and marketplace transactions. The deployment narrative positions Relatech as the technological partner responsible for platform provisioning, integration of immersive media workflows, and orchestration of personalized engagement paths within the Customer Engagement domain.
Governance considerations in the implementation include content governance, member access controls, and workflow orchestration for training and VOD publication, reflecting standard CRM oriented process changes needed to support community and marketplace activities. The public announcement frames the Relatech ReZone deployment as a strategic initiative to centralize coach engagement and immersive learning experiences under a single Customer Engagement platform.
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Apoteca Natura Italy | Retail | 42 | $12M | Italy | Relatech | Relatech ReZone | Customer Engagement | 2017 | n/a |
In 2017 Apoteca Natura Italy implemented Relatech ReZone as the core of its Health and Loyalty System for the Apoteca Natura pharmacy network, deploying the Relatech ReZone Customer Engagement platform to deliver AI driven omnichannel customer engagement, proximity marketing and the MyApotecaNatura mobile and web application across Italy and Spain. The project began as a retail and CRM initiative and positioned Relatech ReZone as the primary Customer Engagement system for loyalty and customer interaction orchestration. The implementation was led by vendor Relatech and focused on pharmacy network scenarios rather than enterprise scale retail complexity.
Relatech ReZone was configured to provide loyalty management, proximity marketing, campaign orchestration, AI driven customer profiling and analytics driven marketing capabilities consistent with Customer Engagement platform functionality. The deployment included integration of the MyApotecaNatura mobile app and the web application to unify customer identifiers, enable targeted push and proximity messaging, and support centralized campaign workflows and reporting. Configuration emphasized omnichannel message orchestration and customer consent management typical of retail loyalty programs.
Operational scope covered the Apoteca Natura pharmacy network across Italy and an extension into Spain, impacting marketing, store operations and CRM functions. Governance centralized customer profile stewardship and campaign approval workflows to align pharmacy level promotions with network level loyalty rules and analytics. The program produced improved customer loyalty and analytics driven marketing outcomes and achieved industry recognition with an IBM Beacon Award in 2019.
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Extragiro Italy | Professional Services | 10 | $1M | Italy | Relatech | Relatech ReZone | Customer Engagement | 2020 | Relatech |
In 2020 Extragiro Italy implemented Relatech ReZone to power the Museo Digitale Diffuso del Ciclismo mobile and web application. The Relatech ReZone deployment targeted Customer Engagement for cultural and tourism marketing and audience engagement, delivering AR and VR rich, geolocated content across sites in Italy.
Xonne, a Relatech Group company, developed the Museo Digitale Diffuso del Ciclismo application on Relatech RePlatform and ReYou customer engagement stack and Relatech acted as the systems integrator. The implementation architecture included native mobile and responsive web front ends, AR and VR content delivery components, geolocation services, and gamification workflows, aligned with Customer Engagement functional modules for content orchestration and audience interaction.
Operational coverage ran across cultural and tourism locations throughout Italy, with content delivered via geolocated experiences to increase visitor interaction and gamification. Integrations emphasized content management and location based services while platform orchestration and ongoing content updates were managed through Relatech ReZone and Xonne for application delivery.
Governance and rollout were led by Relatech as the SI VAR with Xonne responsible for application development, establishing centralized content governance, update processes, and operational ownership for the Relatech ReZone Customer Engagement implementation. The project explicitly aimed to increase audience interaction and gamification through AR VR rich, geolocated cultural engagement content.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Relatech ReZone Coverage
Relatech ReZone is a Customer Engagement solution from Relatech.
Companies worldwide use Relatech ReZone, from small firms to large enterprises across 21+ industries.
Organizations such as Apoteca Natura Italy, Aiac Service Italy and Extragiro Italy are recorded users of
Relatech ReZone for Customer Engagement.
Companies using Relatech ReZone are most concentrated in Retail, Non Profit and Professional Services, with adoption spanning over 21 industries.
Companies using Relatech ReZone are most concentrated in Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Relatech ReZone across Americas, EMEA, and APAC.
Companies using Relatech ReZone range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Relatech ReZone include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Relatech ReZone customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.