List of Relyon Service Center Customers
Nootdorp, 2631 RK,
Netherlands
Since 2010, our global team of researchers has been studying Relyon Service Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Relyon Service Center for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Relyon Service Center for Field Service Management include: Nestlé Professional, a Switzerland based Consumer Packaged Goods organisation with 10000 employees and revenues of $2.27 billion, Dolmans Facilitaire Diensten, a Netherlands based Professional Services organisation with 2260 employees and revenues of $65.0 million, Bandenservice Zuid-West BV, a Netherlands based Distribution organisation with 15 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Relyon Service Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Relyon Service Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bandenservice Zuid-West BV | Distribution | 15 | $4M | Netherlands | Relyon | Relyon Service Center | Field Service Management | 2019 | n/a |
In 2019 Bandenservice Zuid-West BV implemented Relyon Service Center, a Field Service Management application to digitize field operations for the tyre specialist serving agriculture, transport and industry. The deployment focused on converting paper job sheets and ad hoc field assignments into structured service records, enabling faster task turnover while preserving organized processes.
Implementation configured core Field Service Management capabilities including digital job sheets, scheduling and dispatching, mobile technician workflows and work order capture. Automation of assignment distribution and status updates reduced reliance on manual notes, allowing mechanics to receive and complete tasks via the Relyon Service Center application.
The project ran alongside the companys use of AFAS for back office functions, positioning Relyon Service Center as the operational service layer interfacing with administration and customer records. Operational coverage centered on mechanics in the field, dispatch operations and customer service, consolidating field execution and office coordination within a single service management workflow.
Governance changes emphasized standardized job recording and a transition from paper based job sheets to digital tracking, which removed frequent disputes over completed work. The company reported that internal time savings increased and customer satisfaction improved after the Relyon Service Center rollout.
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Dolmans Facilitaire Diensten | Professional Services | 2260 | $65M | Netherlands | Relyon | Relyon Service Center | Field Service Management | 2012 | n/a |
In 2012, Dolmans Facilitaire Diensten implemented Relyon Service Center. The deployment used the Relyon Service Center Field Service Management application to centralize scheduling and dispatch, work order processing, and mobile technician workflows for its facility services operations.
The implementation focused on standard Field Service Management modules including end to end work order lifecycle management, preventative maintenance scheduling, contract and SLA management, resource scheduling, parts and inventory tracking, and mobile technician data capture. Configuration emphasized configurable workflows, dispatcher consoles, technician mobile forms, and role based access to support service execution and compliance reporting.
Deployment covered Dolmans' service delivery teams in the Netherlands and targeted business functions such as service operations, field maintenance, customer service coordination, and parts logistics. Operational governance established central configuration control, change management for workflow updates, and administrator and dispatcher roles to manage schedules and assignments.
Rollout followed a staged approach with pilot sites progressing to broader adoption, accompanied by technician and dispatcher training programs and centralized operational oversight. Governance processes were defined to control configuration changes and to standardize the work order lifecycle across sites.
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Nestlé Professional | Consumer Packaged Goods | 10000 | $2.3B | Switzerland | Relyon | Relyon Service Center | Field Service Management | 2015 | n/a |
In 2015, Nestlé Professional implemented Relyon Service Center, a Field Service Management application to automate installation and maintenance of its business coffee machines. The decision followed dealer demonstrations which convinced Nestlé of the software's fit for field service and after sales support workflows.
Relyon Service Center was configured to support core field service capabilities, including work order management, technician scheduling and dispatch, mobile technician workflows, and asset service history tracking. The implementation emphasized operationalization of service tasks and structured management reporting, aligning the application with routine installation and preventive maintenance processes for vending and espresso equipment.
Operational coverage focused on dealer-served service channels and Nestlé Professional service teams, impacting service operations, after sales, and field maintenance functions. Governance shifted toward centralized service case handling and standardized service data, and Nestlé reports that the service process became much more efficient and that management information from Relyon Service Center is invaluable.
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Buyer Intent: Companies Evaluating Relyon Service Center
- Bloomberg, a United States based Media organization with 21000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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