List of Reputation Experience Management (RXM) Customers

Reputation.com

1400A Seaport Blvd., Suite 401,
Redwood City, 94063, CA,
United States

https://www.reputation.com/

1 800-888-0924

Professional Services

500

$50M

Since 2010, our global team of researchers has been studying Reputation Experience Management (RXM) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Reputation Experience Management (RXM) for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Reputation Experience Management (RXM) for Customer Experience include: Kaiser Permanente, a United States based Non Profit organisation with 223883 employees and revenues of $100.10 billion, WM, a United States based Professional Services organisation with 49500 employees and revenues of $19.70 billion, Banner Health, a United States based Healthcare organisation with 55000 employees and revenues of $15.60 billion, Kindred Healthcare, Inc., a United States based Healthcare organisation with 38000 employees and revenues of $6.03 billion, Kia Motors UK, a United Kingdom based Automotive organisation with 250 employees and revenues of $2.00 billion and many others.

Contact us if you need a completed and verified list of companies using Reputation Experience Management (RXM), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Reputation Experience Management (RXM) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
A Legacy Funeral Home	Professional Services	10	$2M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2023	n/a	In 2023, A Legacy Funeral Home deployed Reputation Experience Management (RXM) on its website. Reputation Experience Management (RXM) centralizes Customer Experience activities for the small professional services firm, focusing on web based review capture and reputation management to support customer engagement and local service inquiries. The implementation emphasized web embedding of RXM components, including review capture widgets, customer feedback forms, review monitoring, sentiment analytics, and dashboard reporting to provide a single pane view of online reputation. Configuration favored templated response workflows and automated alerting to notify front office staff of new reviews and feedback, matching the operational scale of a 10 person firm. These modules support standard Customer Experience workflows such as feedback collection, response orchestration, and trend monitoring. Operational coverage is centered on the company website and customer facing touchpoints, with front desk and administrative staff assigned to monitoring and response responsibilities. Governance was established through role based access inside Reputation Experience Management (RXM) and documented response protocols to standardize how customer feedback is triaged and handled. The deployment ties A Legacy Funeral Home, Reputation Experience Management (RXM), and the Customer Experience business function to daily customer engagement and online reputation workstreams.
Accent Funeral Service	Professional Services	10	$1M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2020	n/a	In 2020, Accent Funeral Service implemented Reputation Experience Management (RXM) to support its Customer Experience program. The implementation is embedded on the company website, using Reputation Experience Management (RXM) as a web-facing component for online review collection and onsite review display aligned to the operational scale of a 10-person professional services firm. The deployment focuses on core Customer Experience capabilities typical of RXM, including web-embedded review solicitation widgets, centralized dashboarding for review and feedback monitoring, sentiment-aware review aggregation, and response workflow configuration for customer service and marketing staff. Governance efforts centered on configuring administrative access, notification rules, and simple moderation and response processes for a small user set, and no external integrations beyond the website are specified.
Aesthetic Plastic Surgery in Naples & Ft	Healthcare	10	$1M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2022	n/a	In 2022, Aesthetic Plastic Surgery in Naples & Ft deployed Reputation Experience Management (RXM) on their website. Reputation Experience Management (RXM) is implemented as a Customer Experience platform to capture patient feedback and manage online reputation across the practice. The deployment uses site-embedded web instrumentation and onsite feedback capture flows to surface patient reviews, surveys, and experience signals into a centralized RXM dashboard. This implementation is oriented toward patient experience and marketing workflows linked to the clinic's online presence. Functional capabilities implemented follow Customer Experience category patterns, including review solicitation automation, review monitoring and response management, survey automation, and experience analytics. Configuration and ongoing administration are handled within the RXM console by clinic staff, establishing governance around centralized response workflows and scheduled survey outreach. Operational scope is practice level, supporting patient engagement, marketing, and front desk processes for Aesthetic Plastic Surgery in Naples & Ft.
	Healthcare	900	$100M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2021	n/a
	Professional Services	10	$1M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2021	n/a
	Automotive	2	$1M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2020	n/a
	Automotive	18	$2M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2023	n/a
	Professional Services	10	$1M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2021	n/a
	Professional Services	20	$4M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2021	n/a
	Construction and Real Estate	10	$1M	United States	Reputation	Reputation Experience Management (RXM)	Customer Experience	2020	n/a

Showing 1 to 10 of 261 entries

Buyer Intent: Companies Evaluating Reputation Experience Management (RXM)

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FAQ - APPS RUN THE WORLD Reputation Experience Management (RXM) Coverage

Reputation Experience Management (RXM) is a Customer Experience solution from Reputation.

Companies worldwide use Reputation Experience Management (RXM), from small firms to large enterprises across 21+ industries.

Organizations such as Kaiser Permanente, WM, Banner Health, Kindred Healthcare, Inc. and Kia Motors UK are recorded users of Reputation Experience Management (RXM) for Customer Experience.

Companies using Reputation Experience Management (RXM) are most concentrated in Non Profit, Professional Services and Healthcare, with adoption spanning over 21 industries.

Companies using Reputation Experience Management (RXM) are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Reputation Experience Management (RXM) across Americas, EMEA, and APAC.

Companies using Reputation Experience Management (RXM) range from small businesses with 0-100 employees - 84.67%, to mid-sized firms with 101-1,000 employees - 8.81%, large organizations with 1,001-10,000 employees - 4.98%, and global enterprises with 10,000+ employees - 1.53%.

Customers of Reputation Experience Management (RXM) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Reputation Experience Management (RXM) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.

List of Reputation Experience Management (RXM) Customers

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Buyer Intent: Companies Evaluating Reputation Experience Management (RXM)

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Q1. What is Reputation Experience Management (RXM) used for?

Q2. Who uses Reputation Experience Management (RXM) for Customer Experience?

Q3. Which companies use Reputation Experience Management (RXM)?

Q4. What is the industry breakdown of companies using Reputation Experience Management (RXM)?

Q5. What is the country breakdown of companies using Reputation Experience Management (RXM)?

Q6. What is the breakdown by employee size of companies using Reputation Experience Management (RXM)?

Q7. What is the breakdown by revenue of companies using Reputation Experience Management (RXM)?

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