List of ResPage Apartment Reputation Management Customers
Narberth, 19072, PA,
United States
Since 2010, our global team of researchers has been studying ResPage Apartment Reputation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ResPage Apartment Reputation Management for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ResPage Apartment Reputation Management for Customer Experience include: Berger Communities, a United States based Construction and Real Estate organisation with 300 employees and revenues of $180.0 million, Zrs Management, a United States based Construction and Real Estate organisation with 1300 employees and revenues of $130.0 million, Legacy Partners, a United States based Construction and Real Estate organisation with 500 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using ResPage Apartment Reputation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Berger Communities | Construction and Real Estate | 300 | $180M | United States | Respage | ResPage Apartment Reputation Management | Customer Experience | 2022 | n/a |
In 2022, Berger Communities implemented ResPage Apartment Reputation Management in the Customer Experience category. The deployment is documented via a Respage testimonial and references use of Respage Surveys and Review Booster functionality to increase portfolio star ratings and surface resident sentiment across the United States.
ResPage Apartment Reputation Management was applied with survey orchestration and review solicitation workflows, using the vendor's Surveys and Review Booster capability to capture resident feedback and promote Google reviews. Functional coverage centers on reputation management and sentiment monitoring, aligning customer experience and CRM-oriented processes for property operations teams.
The implementation includes direct review channel activity tied to Google reviews and centralized monitoring of resident sentiment at the portfolio level in the United States. Operational users appear to include property management, resident services, and marketing teams responsible for online reputation and review response.
Governance was exercised through centralized reputation tooling and survey workflows to standardize review solicitation and monitoring across Berger Communities' portfolio. Reported outcomes in Respage materials include higher average star ratings and an improved online reputation for the company.
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Legacy Partners | Construction and Real Estate | 500 | $60M | United States | Respage | ResPage Apartment Reputation Management | Customer Experience | 2021 | n/a |
In 2021, Legacy Partners implemented ResPage Apartment Reputation Management to centralize review monitoring and accelerate prospect conversion across its U.S. multifamily communities. The deployment positioned ResPage Apartment Reputation Management inside Legacy Partners Customer Experience operations to unify review response and digital leasing touchpoints.
The implementation combined Respage's AI leasing chatbot and reputation management services, with functional modules for review aggregation, automated response templates, and conversational lead capture on property websites. The solution was provisioned as a centralized SaaS instance across U.S. communities, enabling consistent configuration of notification rules and response workflows. Automation routed review alerts and chat leads to marketing and leasing teams for timely follow up.
Operational scope included marketing, leasing, and property management teams across Legacy Partners US portfolio, with governance centered on centralized review monitoring and standardized response workflows to ensure consistency. Rollout standardized response templates and notification rules to align frontline leasing staff and marketing teams on review handling and lead follow up. The case study reported by Respage notes faster response times and measurable increases in leads and tours as outcomes of the deployment.
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Zrs Management | Construction and Real Estate | 1300 | $130M | United States | Respage | ResPage Apartment Reputation Management | Customer Experience | 2022 | n/a |
In 2022, Zrs Management implemented ResPage Apartment Reputation Management to centralize review monitoring and reputation activities across its U.S. portfolio, aligning the deployment with Customer Experience objectives. The initial rollout is reflected in Respage marketing materials that position Zrs Management as a user of Respage survey and review solicitation tooling to grow positive reviews and streamline oversight at scale.
The ResPage Apartment Reputation Management implementation emphasized Customer Experience capabilities such as consolidated review aggregation, survey-driven review solicitation, centralized response workflows, and reputation dashboarding. Configuration work focused on property-level review feeds, templated response workflows for on-site teams, and campaign-driven survey distribution consistent with apartment reputation management practices.
Operational coverage targeted property management and corporate customer experience teams across Zrs Management's U.S. holdings, with the solution used to orchestrate review monitoring and standardize response procedures. The deployment affected business functions in resident experience, CRM-oriented communication, and property operations by centralizing visibility and enabling coordinated review handling.
Governance centered on instituting standardized response SLAs and centralized monitoring processes to ensure consistent handling of guest feedback across sites. Expected outcomes cited in vendor materials include improved star ratings and more efficient review responses, reflecting the intended business impact of the ResPage Apartment Reputation Management deployment.
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