List of Retail Directions Merchandise Customers
Mulgrave, 3170, VIC,
Australia
Since 2010, our global team of researchers has been studying Retail Directions Merchandise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Retail Directions Merchandise for Inventory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Retail Directions Merchandise for Inventory Management include: Cotton On Clothing, a Australia based Retail organisation with 22000 employees and revenues of $1.47 billion, Retailability South Africa, a South Africa based Retail organisation with 1226 employees and revenues of $390.0 million, Betts Australia, a Australia based Retail organisation with 1000 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using Retail Directions Merchandise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Retail Directions Merchandise customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Betts Australia | Retail | 1000 | $70M | Australia | Retail Directions | Retail Directions Merchandise | Inventory Management | 1998 | n/a |
In 1998 Betts Australia implemented Retail Directions Merchandise as its core retail platform and established a platform-level approach to Inventory Management across its stores and distribution operations. The initial deployment positioned Retail Directions Merchandise as the authoritative merchandise catalog and inventory control system for the business.
Betts Group subsequently expanded the Retail Directions footprint to include RMS, WMS and SMS modules, building an end to end retail operation that manages assortment, replenishment, warehouse execution and store management. Retail Directions Merchandise was configured to support merchandise lifecycle, stock allocation, pick and pack workflows and store replenishment processes consistent with Inventory Management best practices.
The deployment covers inventory, warehouse and eCommerce processes across Australia, and a Retail Directions powered web store went live on 24 May 2016, creating a stable single source of truth for merchandise and fulfilment. By standardizing on the Retail Directions suite, Betts Australia reduced cross application integration complexity and operated a unified merchandise and order flow from online storefront to warehouse.
Operational governance was adjusted to centralize merchandise records and inventory visibility, aligning merchandising, warehouse and eCommerce teams to common master data and fulfilment workflows. The implementation emphasized cross functional process orchestration and operational controls around inventory accuracy, order routing and fulfilment coordination within the Retail Directions environment.
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Cotton On Clothing | Retail | 22000 | $1.5B | Australia | Retail Directions | Retail Directions Merchandise | Inventory Management | 2005 | n/a |
In 2005, Cotton On Clothing implemented Retail Directions Merchandise as an Inventory Management solution across its Australian and international stores. Retail Directions Merchandise was configured to provide merchandise planning, inventory control and replenishment capabilities to support core retail operations.
Configuration centered on merchandise management workflows, inventory and replenishment processes, and stock visibility controls, with use of the Merchandise module for inventory management inferred from the case study's inventory and replenishment outcomes. The deployment emphasized faster selling, picking and replenishment workflows through inventory orchestration, allocation and store replenishment rules consistent with Inventory Management functional patterns. Retail Directions Merchandise was provisioned to improve omnichannel stock visibility and align store inventory with replenishment planning.
The rollout covered store operations teams and merchandising planners across the Cotton On Group in Australia and internationally, restructuring replenishment workflows and operational handoffs between stores and merchandising. Governance emphasized operational ownership by merchandising and store operations and standardization of inventory status and pick and replenishment processes. The case study cites enabled faster selling, picking and replenishment and improved omnichannel stock visibility as primary outcomes.
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Retailability South Africa | Retail | 1226 | $390M | South Africa | Retail Directions | Retail Directions Merchandise | Inventory Management | 2023 | n/a |
In 2023 Retailability South Africa implemented Retail Directions Merchandise as an Inventory Management solution to modernise its distribution centre in South Africa. The implementation focused on warehouse and logistics automation and inventory fulfilment to support retail brands including Edgars and Legit.
The deployment leveraged Retail Directions' Warehouse & Logistics capabilities to implement automated scan and divert and scan and receive processes, reworking conveyor-fed receiving and sorting workflows and standardizing barcode scanning procedures. Configuration scope included conveyor throughput orchestration, warehouse tasking for despatch, and inventory availability controls to improve stock flow between inbound, storage, and outbound processes.
Operational coverage was the primary distribution centre serving retail fulfilment operations, with processes aligned to warehouse and logistics teams and inventory fulfilment functions across supported brands. The project more than doubled conveyor speed efficiency, increased despatch rates by around 30 percent, and reduced stock shortages, outcomes that were delivered through the Retail Directions Merchandise Inventory Management configuration and Warehouse & Logistics capabilities.
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