List of RetailCRM Customers
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Since 2010, our global team of researchers has been studying RetailCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RetailCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RetailCRM for CRM include: Giper Russia, a Russia based Retail organisation with 600 employees and revenues of $150.0 million, 12 Storeez, a Russia based Retail organisation with 1300 employees and revenues of $40.0 million, Fajas Fajitex, a Colombia based Manufacturing organisation with 203 employees and revenues of $25.0 million, Telekom Riteil, a Russia based Distribution organisation with 10 employees and revenues of $15.0 million, Simla, a Spain based Professional Services organisation with 180 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using RetailCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RetailCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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12 Storeez | Retail | 1300 | $40M | Russia | Simla | RetailCRM | CRM | 2018 | n/a |
In 2018, 12 Storeez deployed RetailCRM as a CRM on its consumer-facing website, consolidating online order and customer interaction flows for the retailer headquartered in Russia. The implementation targeted the e-commerce channel and positioned RetailCRM to support customer engagement across sales, marketing, and support workflows for a company of roughly 1300 employees.
RetailCRM was configured to centralize customer profiles and order histories, and to enable standard CRM capabilities such as contact and segment management, campaign orchestration, and case tracking. Configuration emphasized exportable customer records and automation of routine interactions, aligning CRM processes with online checkout and post-purchase communications.
The deployment was integrated directly with the 12 Storeez website to capture web-originated leads and orders in real time, providing a single operational record for customer service and marketing teams. Governance focused on CRM-driven workflows for online order handling and customer communications, with rollout oriented to ecommerce operations and contact center users to ensure consistent handling of web-sourced customer interactions.
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Abc infant toddler center | Healthcare | 22 | $3M | United States | Simla | RetailCRM | CRM | 2018 | n/a |
In 2018, Abc infant toddler center implemented RetailCRM as its primary CRM on its website to centralize inquiries and family engagement. The RetailCRM CRM deployment is scoped to the center's admissions and administrative functions, surfacing contact records captured from site forms and inquiry flows for front desk and enrollment staff.
Configuration emphasized contact and lead capture, web form integration, basic customer record management and lifecycle tagging, reflecting common CRM capabilities for small healthcare-oriented childcare providers. The implementation uses RetailCRM embedded on the public website to orchestrate inbound inquiries, route prospects to administrative users, and maintain family communication records, with governance centered on administrative user roles and data entry workflows.
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Adamas | Retail | 50 | $5M | Russia | Simla | RetailCRM | CRM | 2016 | n/a |
In 2016 Adamas implemented RetailCRM, deploying the CRM from vendor Simla to instrument customer interactions and order capture on their public website. The implementation targeted commercial workflows for a 50 employee retail operation, orienting the application toward sales and customer support functions and establishing RetailCRM as the primary CRM for web-driven customer data.
RetailCRM was configured to support core CRM capabilities including contact and customer profile management, lead capture from web forms, sales pipeline management, order history and customer interaction timelines, and basic marketing automation. Configuration emphasized record-level customer histories and structured sales stages, aligning user roles for sales agents and support staff to access unified customer records.
The deployment integrated RetailCRM directly with the Adamas website to capture inbound leads and online order information, creating a continuous flow of customer data from storefront to CRM. Operational coverage included sales, customer support, and marketing teams, with governance implemented through centralized administrative controls, role-based access and standardized data capture processes to ensure consistent customer records and operational handoffs.
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Distribution | 19 | $2M | Russia | Simla | RetailCRM | CRM | 2020 | n/a |
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Education | 20 | $2M | Spain | Simla | RetailCRM | CRM | 2021 | n/a |
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Manufacturing | 203 | $25M | Colombia | Simla | RetailCRM | CRM | 2021 | n/a |
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Retail | 600 | $150M | Russia | Simla | RetailCRM | CRM | 2024 | n/a |
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Retail | 10 | $1M | Russia | Simla | RetailCRM | CRM | 2022 | n/a |
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Retail | 16 | $4M | Russia | Simla | RetailCRM | CRM | 2018 | n/a |
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Retail | 98 | $10M | Russia | Simla | RetailCRM | CRM | 2019 | n/a |
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Buyer Intent: Companies Evaluating RetailCRM
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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