List of Ricoh Managed Services Customers
Exton, 19341, PA,
United States
Since 2010, our global team of researchers has been studying Ricoh Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ricoh Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ricoh Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP include: University of Arkansas, a United States based Education organisation with 4850 employees and revenues of $708.0 million, Nebraskaland, a United States based Distribution organisation with 95 employees and revenues of $33.0 million, Dalton, a Canada based Life Sciences organisation with 150 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Ricoh Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ricoh Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dalton | Life Sciences | 150 | $15M | Canada | Ricoh | Ricoh Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP | 2018 | n/a |
In 2018 Dalton implemented Ricoh Managed Services to support its life sciences operations in Toronto, engaging managed IT and security services across Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP. The engagement delivered fully managed on site and remote support, hardware and software refreshes, network extension and cybersecurity measures intended to simplify compliance with Health Canada and FDA.
Ricoh Managed Services was configured to provide cloud managed services, network managed services and security managed services, with standard capabilities inferred from the case study such as remote monitoring and management, patch management, endpoint administration, cloud resource management and network extension for site connectivity. Workplace and communications services were included to manage devices and collaboration endpoints as part of a consolidated managed services scope.
Operational coverage focused on Dalton's Toronto site and targeted IT operations, security and compliance functions, affecting business functions that include infrastructure operations, security governance and workplace IT support. Delivery was structured around a managed service model with on site presence for hardware refreshes and remote operations for monitoring and support, and with security measures aligned to regulatory compliance requirements.
The implementation narrative centers on Ricoh Managed Services delivering combined cloud, network and security managed services to simplify regulatory compliance for Dalton, without presuming specific prior systems or naming additional integrations.
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Nebraskaland | Distribution | 95 | $33M | United States | Ricoh | Ricoh Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP | 2014 | n/a |
In 2014, Nebraskaland implemented Ricoh Managed Services to move core IBM i production systems into Ricoh-hosted cloud infrastructure. Ricoh Managed Services, aligned with Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP, provided a combined hosting and managed IT arrangement for the Bronx-based distributor in the United States.
The deployment included IBM i hosting, ongoing managed IT services, 24/7 desktop support, and disaster recovery with high-availability replication. Ricoh provisioned and operated the cloud infrastructure and IBM i production workloads while providing continuous operational support and systems administration under the Ricoh Managed Services engagement.
Operational scope covered IT operations, end user desktop support, infrastructure hosting, and disaster recovery for Nebraskaland’s distribution business, enabling the elimination of the on-premises server room and consolidation into the Ricoh-hosted environment. The case study from 2016 documents two years of testing prior to full production and notes that Ricoh established defined monthly managed services costs as part of the contract.
Governance shifted to Ricoh for infrastructure operations and DR, with formalized service levels for availability and support under the Ricoh Managed Services contract. Outcomes explicitly reported included elimination of the on-premises server room, high-availability disaster recovery replication, and defined monthly managed services costs, and Ricoh continues to provide IBM i hosting, managed IT, and 24/7 desktop support.
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University of Arkansas | Education | 4850 | $708M | United States | Ricoh | Ricoh Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP | 2023 | n/a |
In 2023 the University of Arkansas contracted Ricoh to become its preferred print, mail and copy solutions provider effective October 2, 2023, consolidating print, mail and copy services across campus including web-to-print, self-service printers and inbound and outbound mail management. The engagement implements Ricoh Managed Services and is scoped under the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP category to align workplace and communications managed services with campus operational needs.
Deployment centralizes service delivery for campus print and mail operations, standardizing web-to-print ordering and self-service printer provisioning while consolidating inbound and outbound mail management under a single vendor-managed model. Functional capabilities implemented include campus web-to-print workflows, self-service print access and centralized mailroom processing, with procurement and vendor relationships consolidated to Ricoh Managed Services. Operational coverage is campus wide in the United States and impacts workplace services and mailroom business functions, with governance and rollout executed through a preferred vendor status effective October 2, 2023 to centralize operations, reduce outsourcing costs and improve service availability.
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