List of Rise.ai Customer Engagement Platform Customers
Since 2010, our global team of researchers has been studying Rise.ai Customer Engagement Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rise.ai Customer Engagement Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rise.ai Customer Engagement Platform for Customer Engagement include: Lord & Taylor, a United States based Retail organisation with 13386 employees and revenues of $2.03 billion, Vuori, a United States based Retail organisation with 1800 employees and revenues of $1.00 billion, Bonton, a United States based Retail organisation with 5000 employees and revenues of $600.0 million, Figs, a United States based Retail organisation with 316 employees and revenues of $556.0 million, Dress Barn, a United States based Retail organisation with 2000 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using Rise.ai Customer Engagement Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rise.ai Customer Engagement Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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100 Thieves | Retail | 120 | $16M | United States | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2021 | n/a |
In 2021, 100 Thieves implemented Rise.ai Customer Engagement Platform on its website to introduce targeted customer engagement capabilities into the ecommerce storefront. The deployment is explicitly aligned to the Customer Engagement category and was implemented as a storefront-facing solution to manage post purchase interactions and on-site reward experiences.
Configuration focused on customer credit and gift management modules, loyalty and rewards orchestration, automated issuance of store credit for returns or promotions, and embedded storefront widgets for redemption and balance visibility. Rise.ai Customer Engagement Platform was provisioned to support rule-based credits and reward flows, and configured to surface redemption prompts in checkout and account pages.
The implementation was delivered as an on-site integration, with the platform embedded into the 100 Thieves website and connected to checkout and customer account touchpoints. Operational coverage spans ecommerce, marketing, and customer support teams, with the platform serving front-line digital commerce workflows and post purchase account interactions.
Governance and rollout were structured around centralized administration of reward rules and a phased activation across site modules, with marketing operations owning campaign configuration and customer support operating redemption and balance inquiry procedures. Controls emphasized managed issuance workflows and storefront visibility, enabling the teams to operate reward and credit programs within the Rise.ai Customer Engagement Platform environment.
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49th Parallel Coffee Roasters | Consumer Packaged Goods | 110 | $12M | Canada | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2022 | n/a |
In 2022, 49th Parallel Coffee Roasters implemented Rise.ai Customer Engagement Platform on their website. The implementation positions the Rise.ai Customer Engagement Platform as the central engine for customer facing incentives and retention workflows within the company's online channel.
Configuration focused on standard Customer Engagement capabilities including gift card and store credit orchestration, promotional voucher issuance, loyalty reward rules, and automated post purchase messaging and campaigns. The platform was configured to support segmentation driven campaign triggers and redemption rules, aligning marketing promotions with customer purchase behavior. Administration was executed through the application console for campaign creation, rule setting, and reporting.
Operational ownership rests with marketing and online commerce teams and the deployment is embedded in the public storefront, checkout flow, and customer account pages to capture redemptions and campaign touchpoints. Integrations are limited to the website deployment as provided, with campaign workflows executed inside the Rise.ai Customer Engagement Platform rather than across additional named systems. Governance centered on centralized campaign configuration, redemption rule controls, and ongoing campaign lifecycle management.
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4ocean | Retail | 300 | $40M | United States | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2020 | n/a |
In 2020, 4ocean implemented Rise.ai Customer Engagement Platform on their website. The deployment of Rise.ai Customer Engagement Platform provides 4ocean with a Customer Engagement capability focused on ecommerce and marketing functions, enabling site level management of customer incentives and communications. The implementation is web embedded and intended to centralize customer touchpoints and promotional workflows across the online storefront.
Configuration emphasized category aligned capabilities typical for Customer Engagement platforms, including loyalty and rewards administration, store credit and gift card orchestration, and automated customer facing campaign workflows. Operational ownership is positioned with ecommerce and marketing teams to manage incentives, customer balances, and targeted communications through the Rise.ai Customer Engagement Platform.
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Leisure and Hospitality | 7 | $4M | Australia | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2019 | n/a |
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Leisure and Hospitality | 15 | $1M | Australia | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2020 | n/a |
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Healthcare | 10 | $1M | United States | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2019 | n/a |
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Professional Services | 10 | $1M | United States | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2021 | n/a |
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Retail | 25 | $8M | United Kingdom | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2022 | n/a |
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Consumer Packaged Goods | 100 | $10M | United States | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2020 | n/a |
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Transportation | 75 | $10M | India | Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | 2022 | n/a |
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Buyer Intent: Companies Evaluating Rise.ai Customer Engagement Platform
- English National Ballet, a United Kingdom based Leisure and Hospitality organization with 200 Employees
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