List of Riverbed APM Customers
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Since 2010, our global team of researchers has been studying Riverbed APM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Riverbed APM for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Riverbed APM for Application Performance Management include: Unilever, a United Kingdom based Consumer Packaged Goods organisation with 115964 employees and revenues of $71.27 billion, EDF Energy, a United Kingdom based Utilities organisation with 11000 employees and revenues of $12.00 billion, Kent Community Health United Kingdom, a United Kingdom based Healthcare organisation with 5300 employees and revenues of $430.0 million and many others.
Contact us if you need a completed and verified list of companies using Riverbed APM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Riverbed APM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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EDF Energy | Utilities | 11000 | $12.0B | United Kingdom | Riverbed Technology | Riverbed APM | Application Performance Management | 2022 | n/a | In 2022, EDF Energy in the United Kingdom implemented Riverbed APM as part of an Application Performance Management initiative, using Riverbed Aternity for End-User Experience Monitoring to gain real-time visibility into devices and business-critical applications. The deployment is described as a UK-focused Digital Workplace and IT implementation aimed at instrumenting employee endpoints and application transactions for operational monitoring. The implementation emphasized End-User Experience Monitoring capabilities, automated remediation workflows, and faster root-cause identification. Riverbed Aternity was used to detect mass client-side issues, with explicit findings including problematic Adobe versions and high memory use, and the environment was configured to surface device and application health across the digital workplace estate. Operational coverage was centered on UK employee-facing IT and customer service systems, with monitoring data routed into the Application Performance Management program for incident triage and remediation. The scope targeted business functions responsible for service responsiveness and incident management, enabling IT teams to prioritize client-side remediation and application stability efforts. Governance and process changes focused on integrating EUEM telemetry into incident resolution workflows and enabling automated remediation actions where supported. Outcomes reported by EDF include reduced incident resolution time, uncovering widespread client-side defects, and improved employee and customer service responsiveness, as documented in Riverbed materials about Aternity EUEM usage. | |
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Kent Community Health United Kingdom | Healthcare | 5300 | $430M | United Kingdom | Riverbed Technology | Riverbed APM | Application Performance Management | 2023 | n/a | In 2023, Kent Community Health deployed Riverbed APM. The deployment used Riverbed Aternity to instrument clinician endpoints and monitor Electronic Patient Record application performance within the Application Performance Management category. The implementation focused on endpoint and application instrumentation, using Aternity DEM capabilities to capture device-level telemetry, user experience metrics, automated remediation triggers, and accelerated root-cause analysis workflows. Functional capabilities included clinician device monitoring, EPR transaction performance tracing, automated remediation actions for common device issues, and centralized digital experience dashboards tied to incident investigation. Operational coverage targeted clinical user devices and the IT service desk, changing incident response by surfacing device-level causation and enabling faster troubleshooting. Riverbed Aternity usage is explicit in the vendor case study, and outcomes reported include reduced service desk tickets, improved clinician digital experience, and lower asset refresh costs through identification of devices that did not require replacement. | |
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Unilever | Consumer Packaged Goods | 115964 | $71.3B | United Kingdom | Riverbed Technology | Riverbed APM | Application Performance Management | 2023 | n/a | In 2023, Unilever deployed Riverbed APM using 100,000 Riverbed Aternity licenses to instrument end-user devices and applications for monitoring digital employee experience and application performance. Riverbed APM was implemented as an Application Performance Management platform to provide end-to-end visibility across desktop endpoints and employee-facing application stacks. The implementation emphasized digital experience monitoring and proactive detection and remediation of end-user issues, leveraging Aternity capabilities including endpoint instrumentation, real-user monitoring, and application performance analytics. Configuration focused on centralized telemetry ingestion, alerting for degraded experience, and automated escalation workflows to IT operations and service desk teams to accelerate triage. This was executed as a Digital Workplace and IT initiative with operational scope in the United Kingdom and extended globally, covering enterprise employee endpoints and corporate applications. Governance was organized under Digital Workplace and IT leadership, and monitoring outputs were incorporated into prioritization of IT change projects and incident management processes. Deployment scale of 100,000 licenses provided pervasive visibility into employee-facing applications and enabled proactive remediation and operational prioritization. The Riverbed APM deployment materially improved issue resolution times and helped prioritize IT change projects according to the provided source. |
Buyer Intent: Companies Evaluating Riverbed APM
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