Unilever
Unilever House 100 Victoria Embankment,
London, EC4Y 0DY,
United Kingdom
London, EC4Y 0DY,
United Kingdom
44 20 7822-5252
Consumer Packaged Goods
Unilever Technographics
Unilever Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unilever and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 115964 Unilever employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unilever has purchased the following applications: FIS GETPAID for AR Automation in 2007, Workday Benefits for Benefits Administration in 2017, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unilever is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unilever revenues, which have grown to $71.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unilever intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unilever Tech Stack and Enterprise Applications
Unilever ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2007 | 2007 |
In 2007 Unilever implemented FIS GETPAID as an AR Automation solution to centralize accounts receivable workflows and support multi country organizational changes. The program was positioned to embed AR Automation capabilities into Unilever's core ERP SAP model and to standardize order to cash processes across regional operations.
Implementation work included business analysis and design to configure FIS GETPAID for accounts receivable processing, custom web ordering, tracking, and reporting, and the development of global reports for Customer Service. FIS GETPAID was integrated with SAP to manage distributor payables and receivables, and processes for EDI and order to cash were aligned with existing core processes to reduce complexity and development effort.
Integrations explicitly covered SAP ERP, distributor management systems, and freezer management systems, with SAP serving as the core financial system of record. Development and implementation used third party software factory resources in Brazil to save costs on development, and the integration footprint spanned Customer Service, Finance, and distributor operations across multiple countries.
Governance and rollout were led through business analysis, design, and criteria development to ensure timely and quality implementation, and to enable executive decision making for financial budget and application merger. Documented outcomes from the engagement included reduced total cost through alignment of EDI and order to cash, enhanced business capabilities via global reporting and integrated distributor and freezer management processes with Finance, and increased turnaround of distributor payables through the GetPaid and SAP integration.
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ERP Financial | ERP |
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2015 | 2016 |
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2017 | 2018 |
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Expense Management | ERP |
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2004 | 2004 |
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Unilever HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, Unilever implemented Workday Benefits as its enterprise Benefits Administration solution. Workday Benefits was deployed to support Global Reward Services and HR Services, centralizing benefits enrollment, eligibility management, lifecycle administration, and reporting across the organization.
The implementation was configured to support reward processes including the Annual Pay Review, Total Reward Statement delivery, Global Mobility, Equity and Performance and Talent workflows. Configuration work included eligibility and enrollment flows for Unilever's SHARES Plan and long term incentive award processes, aligning benefits data and lifecycle events with Total Reward and pay review processes administered by the Global Reward Services team.
Operational integrations were established with third party providers and service partners explicitly referenced in program governance, including Computershare and Fidelity, alongside delivery partnership with Accenture and insourced HR Services teams, and operational interfacing with Workday platform services. The deployment covered operational service management for pay review delivery to over 60,000 employees across 98 countries and SHARES Plan administration for more than 140,000 eligible employees across 102 countries.
Governance for Workday Benefits emphasized service ownership, user acceptance testing, training for HRBPs and service delivery teams, management of live service issues and escalations, and ongoing change management and continuous improvement. Unilever positioned Workday Benefits to integrate benefits administration into broader reward and HR processes, with the relationship Unilever Workday Benefits Benefits Administration supporting Reward Services, HR People Experience, and payroll-adjacent operational workflows.
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Contingent Labor Management | HCM |
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2019 | 2019 |
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Contingent Labor Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2021 | 2022 |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2022 | 2022 |
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Employee Recognition and Rewards Management | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Fatigue Management | HCM |
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2024 | 2024 |
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Interview Scheduling | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2019 | 2019 |
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Offboarding | HCM |
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2014 | 2016 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2016 | 2016 |
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Talent Sourcing | HCM |
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2019 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Video Interviewing | HCM |
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2017 | 2017 |
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Video Interviewing | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2002 | 2002 |
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Unilever ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Unilever implemented SAP Concur Travel as a global Travel Management deployment covering more than 100,000 users across 62 countries. The program targeted enterprise travel and expense workflows and was executed as a coordinated global implementation with country level engagement and stakeholder alignment.
The implementation addressed SAP Concur Travel and Expense configuration, applying policy aligned booking controls, approval workflows, user self service booking and expense capture capabilities, and localized learning materials. Workstreams included language localization and alignment to local regulatory and cultural requirements, paired with employee facing communications and training content to support adoption.
Governance was organized around a roll out, communication and engagement plan that synchronized activities across regions, working closely with designated key contacts in each country to ensure operational readiness. The team created and delivered employee communications and learning materials, managed and resolved implementation issues during cutover, and implemented a successful global promotional campaign to increase user awareness and understanding.
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Unilever AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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Unilever Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2005 | 2005 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2023 | 2024 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Unilever Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Blockchain Platform | Blockchain |
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2025 | 2025 |
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Blockchain Platform | Blockchain |
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2018 | 2019 |
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Unilever Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Unilever Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Content Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Unilever eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2014 | 2015 |
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eCommerce | eCommerce |
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2015 | 2016 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Product Information Management | eCommerce |
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2016 | 2016 |
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Unilever SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2017 | 2017 |
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Fleet Management | SCM |
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2021 | 2021 |
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Order Management | SCM |
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2019 | 2020 |
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Order Management | SCM |
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2022 | 2022 |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Real-Time Transportation Visibility | SCM |
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2017 | 2017 |
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Supply Chain Management | SCM |
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2013 | 2013 |
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Transportation Management | SCM |
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2019 | 2019 |
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Warehouse Management | SCM |
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2022 | 2022 |
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Unilever CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2003 | 2003 |
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CRM | CRM |
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2013 | 2013 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2014 | 2015 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PR and Media Communication | CRM |
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2022 | 2023 |
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Unilever EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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EPM | EPM |
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2013 | 2013 |
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EPM | EPM |
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2012 | 2013 |
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Unilever ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Unilever PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2018 | 2018 |
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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Unilever PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Unilever Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2003 | 2003 |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2021 | 2021 |
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Supplier Relationship Management | Procurement |
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2003 | 2003 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Unilever TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CTRM | TRM |
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2013 | 2014 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2012 | 2012 |
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Unilever PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2012 | 2012 |
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Data Migration | PaaS |
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2023 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Unilever IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Unilever Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2023 | 2024 |
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IT Decision Makers and Key Stakeholders at Unilever
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Of Analytics & Optimization, Global eCommerce - Direct to Consumer | Director | Finance | |
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Information & Analytics North America Engagement and Americas BI Manager | Manager | IT | |
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CFO - Senior Vice President Finance North America | CXO | Finance | |
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Head of Technology for North America | Director | IT | |
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Vice President, Global Media Innovation & Ventures | VP | R&D | |
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Senior Global Procurement Manager | Manager | Procurement | |
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Procurement Manager North America Chemicals | Manager | Procurement | |
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Sr Finance Manager - North America Controller's Group | Director | Finance | |
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Finance Director - Supply Chain | Director | Supply Chain | |
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Vice President Finance | VP | Finance | |
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Procurement Manager Workplace & Travel | Manager | Procurement | |
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VP Finance and Controller North America | VP | Finance | |
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CFO North America | CXO | Finance | |
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NA Indirect Procurement Portfolio Manager, IT | Manager | Procurement | |
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Senior Finance Manager | Manager | Finance | |
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Senior Procurement Manager, Marketing Procurement | Manager | Marketing | |
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Finance Director Nederland | Director | Finance | |
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Vice President Finance / Controller | VP | Finance | |
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CIO | CXO | Finance | |
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Global Procurement Officer Workplace & Travel Services | Manager | Procurement | |
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Operations Manager for Finance & Indirect Tax teams | Manager | Finance | |
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Global Procurement Manager | Manager | Procurement | |
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Senior Vice President Operations | VP | Operations | |
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IT Director | Director | IT | |
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Global Process Owner and Program Lead Travel & Expense | Manager | Finance | |
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Regional Travel Lead | Manager | Finance | |
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Finance Director & Controller | Director | Finance | |
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IT Director Europe | Director | IT | |
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Director Systems and Reporting Unilever Treasury | Director | IT | |
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Global Controller | Director | Finance | |
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Financial Controller | Director | Finance | |
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Director, Information Technology | Director | IT | |
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CFO & VP Finance - Unilever North America | CXO | Finance | |
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EVP HR | VP | HR | |
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VP HR | VP | HR | |
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HR Business Partner | Manager | HR | |
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Accounts Receivable Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Controller (Lead Finance) | Manager | Finance | |
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Vice President, Human Resources | VP | HR | |
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Payroll Manager | Manager | Finance | |
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Vice President HR, Organisation Effectiveness & People Analytics | VP | HR | |
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Chief HR Officer | CXO | HR | |
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Financial Controller | Director | Finance | |
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Global Chief Information Officer | CXO | IT | |
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Global Procurement Director - Home Care | Director | Procurement | |
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Head of Ecommerce | Director | Finance | |
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Ecomerce Manager | Manager | Finance | |
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Chief Customer & Digital Commerce Officer | CXO | Customer Service | |
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CIO Global Solutions | CXO | IT | |
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Executive Vice President HR - Beauty & Personal Care, Digital and Talent | VP | HR | |
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Director of R&D Strategy, Innovation and Analytics | Director | Finance | |
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Global Digital Transformation Director - Home Care | Director | IT | |
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IT Director | Director | IT | |
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Chief Enterprise and Technology Officer | CXO | IT | |
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Chief Customer Development Officer | CXO | Customer Service | |
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Managing Director | Director | Finance | |
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Global HR Director | Director | HR | |
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UK & Ireland Tax Director | Director | Finance | |
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Change Manager - IT, Finance & Shared Services | Manager | Finance | |
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Finance Director Information Technology | Director | IT | |
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Strategy & Finance Director | Director | Finance | |
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Digital Transformation Director | Director | IT | |
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Global IT Procurement | CXO | Procurement | |
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Head Of Ecommerce | Director | Finance | |
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Digital & Ecommerce Director | Director | IT | |
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Chief Customer Officer : Home care, VP Digital Commerce, General Manager : Unilever Professional | Manager | Customer Service | |
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CFO (& EVP), Global Transformations | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP Organisation Development & People Analytics | VP | HR | |
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Global HR Business Partner- Data & Analytics | Manager | HR | |
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HR Director Uniops-in-Market (Technology Data & Analytics and People Experience) | Director | HR | |
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Organisation and People Analytics Assistant | Manager | HR | |
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IT Engineering Director, Digital Consumer | Director | IT | |
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Director of IT Technology Innovation | Director | IT | |
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PMO Director | Director | Operations | |
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Digital and Technology Strategy & Portfolio Director | Director | Operations | |
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Digital Portfolio Manager | Manager | Operations | |
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Apps Being Evaluated by Unilever Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unilever IT executives and key decision makers. This section highlights Unilever's latest recorded technology evaluations, including Archon Data Store for Archive as a Service (AaaS) on 2026-01-13, Salesforce Consumer Goods Cloud for CRM on 2025-12-02, and SAP Global Trade Services (GTS) for Global Trade Management on 2025-08-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unilever digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-13 | Unilever | Evaluated | Platform 3 Solutions | Archon Data Store | Archive as a Service (AaaS) | IaaS |
| 2025-12-02 | Unilever | Evaluated | Salesforce | Salesforce Consumer Goods Cloud | CRM | CRM |
| 2025-08-26 | Unilever | Evaluated | SAP | SAP Global Trade Services (GTS) | Global Trade Management | SCM |
| 2024-12-11 | Unilever | Evaluated |
|
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Transportation Management | SCM |
| 2024-11-11 | Unilever | Evaluated |
|
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Payroll | HCM |
| 2024-10-23 | Unilever | Evaluated |
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Apps Development | PaaS |
| 2024-10-15 | Unilever | Evaluated |
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Supplier Relationship Management | Procurement |
| 2024-09-24 | Unilever | Evaluated |
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ERP Financial | ERP |
| 2024-06-28 | Unilever | Evaluated |
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Legacy System | Legacy |
| 2024-06-27 | Unilever | Evaluated |
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Content Delivery Network | IaaS |
FAQ - APPS RUN THE WORLD Unilever Technographics
Unilever is a Consumer Packaged Goods organization based in United Kingdom,
with around 115964 employees and annual revenues of $71.27 billion.
Unilever operates a diverse technology stack with applications such as
FIS GETPAID, Workday Benefits and SAP Concur Travel,
covering areas like AR Automation, Benefits Administration and Travel Management.
Unilever has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and SAP.
Unilever recently adopted applications including
Starseed AI in 2025, Digimarc Illuminate Platform in 2025 and Circadian in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unilever’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unilever’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unilever technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.