List of RMS Hotel PMS System Customers
Keilor Park, 3042, VIC,
Australia
Since 2010, our global team of researchers has been studying RMS Hotel PMS System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RMS Hotel PMS System for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RMS Hotel PMS System for Hotel Property Management include: Lafayette Hotels, a United States based Leisure and Hospitality organisation with 600 employees and revenues of $45.0 million, The Nare United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 120 employees and revenues of $8.0 million, Oslofjord Convention Center Norway, a Norway based Leisure and Hospitality organisation with 38 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using RMS Hotel PMS System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RMS Hotel PMS System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Lafayette Hotels | Leisure and Hospitality | 600 | $45M | United States | RMS Cloud | RMS Hotel PMS System | Hotel Property Management | 2022 | n/a |
In 2022 Lafayette Hotels consolidated 26 New England properties onto the RMS Hotel PMS System, centralizing reservations, channel management and automated accounting across the portfolio. The RMS Hotel PMS System, categorized as Hotel Property Management, was implemented via the RMS Cloud platform to unify operational and finance workflows across the estate.
The deployment configured core Hotel Property Management modules including the booking engine, channel manager, and automated reporting and accounting capabilities. Configuration work focused on inventory and rate management, reservation lifecycle orchestration, and automated posting of financial transactions to support consolidated accounting processes.
Integrations centered on the channel manager and booking engine to consolidate distribution and direct bookings into a single reservation ledger, simplifying inventory synchronization and reducing manual reconciliation work. Operational coverage spanned front desk and reservations teams and centralized finance functions across all 26 properties in New England, aligning property-level operations with enterprise reporting.
Governance and rollout used a property-by-property consolidation approach to standardize reservation, billing and reporting procedures, and to centralize operational controls. The implementation doubled Lafayette Hotels direct bookings and reduced server and IT operating costs, saving over $100,000 per year as a result of the centralized RMS Hotel PMS System deployment.
|
|
|
Oslofjord Convention Center Norway | Leisure and Hospitality | 38 | $7M | Norway | RMS Cloud | RMS Hotel PMS System | Hotel Property Management | 2025 | n/a |
In 2025, Oslofjord Convention Center Norway deployed the RMS Hotel PMS System to centralise event and accommodation operations. The RMS Hotel PMS System is a Hotel Property Management application configured to manage more than 1,600 units and to automate over 30,000 bookings annually across the property.
Implementation emphasis focused on event accommodation and reservations workflows, with configuration of group-booking and event-management capabilities inferred from the RMS case study. Configuration included reservation orchestration, group booking management, rate and inventory controls, and upsell capability configuration to surface ancillary revenue opportunities within the booking flow.
Operational coverage extended across events, sales, front desk, housekeeping, revenue management, and temporary staffing functions, centralising room and event allocations into a single Hotel Property Management platform. The deployment replaced a nonstandard prior environment and established a unified reservation record used by event planners and accommodation teams to coordinate multiunit bookings and large group arrivals.
Rollout and governance prioritized workflow standardization and staff enablement, with process changes to onboarding for temporary staff and operational playbooks to manage group arrivals and event check in. The implementation positioned the RMS Hotel PMS System as the primary operational system for reservations and event accommodation, improving upsell opportunity capture and streamlining temporary staff onboarding processes as reported by the customer.
|
 |
The Nare United Kingdom | Leisure and Hospitality | 120 | $8M | United Kingdom | RMS Cloud | RMS Hotel PMS System | Hotel Property Management | 2023 | n/a |
In 2023, The Nare United Kingdom implemented RMS Hotel PMS System to centralise guest profiles and personalise stays, focusing the implementation on front desk operations and CRM guest profile functionality. The deployment used RMS Cloud technology to provision a centralized Hotel Property Management environment that unified reservation workflows and guest record management across the property.
The Nare configured RMS Hotel PMS System with guest profile and rate management modules, importing 25 years of guest history to build a consolidated CRM repository and enable personalized stay workflows and dynamic rate controls. Configuration work emphasized a centralized profile data model, reservation management, and rate management capabilities typical of the Hotel Property Management category, with automation applied to check-in processes, room assignment, and profile-based preference handling.
The implementation scope covered front desk operations and CRM guest profile functions across the hotel, with governance established around centralized profile stewardship and standardised guest data handling during rollout. The Nare reported achieving 30% of guests rebooking before departure and a 65% returning-guest rate following the RMS Hotel PMS System deployment, outcomes attributed to the consolidated guest histories and personalised engagement enabled by the system.
|
Buyer Intent: Companies Evaluating RMS Hotel PMS System
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||