List of RMS POS Customers
Keilor Park, 3042, VIC,
Australia
Since 2010, our global team of researchers has been studying RMS POS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RMS POS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RMS POS for Point Of Sale include: Conbrae, a Australia based Leisure and Hospitality organisation with 135 employees and revenues of $11.0 million, The Nare United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 120 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using RMS POS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RMS POS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Conbrae | Leisure and Hospitality | 135 | $11M | Australia | RMS Cloud | RMS POS | Point Of Sale | 2019 | n/a |
In 2019 Conbrae implemented RMS POS, adopting RMS POS as its Point Of Sale across properties to centralise hotel operations and standardise on-site billing. The rollout targeted dining and food and beverage venues in Australia and focused on operational integration between venue-level POS touchpoints and central hotel finance processes.
The implementation configured RMS POS to provide integrated POS touchpoints in all venues, instrumenting end-of-day reconciliation workflows and on-site billing capabilities. Configuration work emphasized transaction capture, consolidated billing for guest folios, and consistent shift close procedures to support finance and F&B operations.
Operational coverage included all dining and F&B outlets across the estate in Australia, with RMS POS acting as the primary Point Of Sale for venue transactions and a coordinated touchpoint for property operations. The deployment aligned POS transaction flows with central hotel operational processes, improving data consistency across outlets and enabling unified checkout and billing behavior.
Governance changes accompanied the technical rollout, with process standardisation for end-of-day reconciliation and billing workflows across venues and handoffs to finance teams. Following the rollout the case detail reports improved operational workflows and guest experience as direct outcomes of the integrated RMS POS touchpoints.
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The Nare United Kingdom | Leisure and Hospitality | 120 | $8M | United Kingdom | RMS Cloud | RMS POS | Point Of Sale | 2023 | n/a |
In 2023 The Nare United Kingdom implemented RMS POS to centralise guest profiles, bookings and front-office operations. The RMS POS deployment was scoped to support CRM guest experience and finance process areas across the property in the United Kingdom, aligning reservations and front-desk workflows with guest account management.
The implementation configured core RMS POS point of sale capabilities to consolidate dining folios and enable folio posting to guest accounts, a functional pattern consistent with RMS hotel implementations. RMS POS was used alongside RMS front-office features to import long-term guest history into unified profiles, enabling targeted pre-arrival engagement and personalised service orchestration.
Operational coverage included front desk, reservations, food and beverage charging, and finance workflows, with guest profile centralisation feeding CRM and rebooking processes. The deployment linked booking records, historical guest data and front-office folios to provide a single guest record for service and billing, improving guest recognition across departments.
Governance shifted toward central profile ownership and coordinated pre-arrival rebooking workflows to operationalise personalised offers and departure-era outreach. The RMS customer story reports a 30 percent rebook-before-departure rate following the 2023 implementation, and the RMS POS configuration played a role in consolidating F&B posting and guest folio management to support that outcome.
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