List of RMS Reservations Customers
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Since 2010, our global team of researchers has been studying RMS Reservations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RMS Reservations for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RMS Reservations for Reservation and Booking Management include: The Nare United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 120 employees and revenues of $8.0 million, Baillies Longitude 131, a Australia based Leisure and Hospitality organisation with 40 employees and revenues of $4.7 million, Twin Creeks Marinas United States, a United States based Leisure and Hospitality organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using RMS Reservations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RMS Reservations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Baillies Longitude 131 | Leisure and Hospitality | 40 | $5M | Australia | RMS Cloud | RMS Reservations | Reservation and Booking Management | 2023 | n/a |
In 2023, Baillie Lodges deployed RMS Reservations as part of an RMS Enterprise rollout to centralize operations across seven luxury lodges spanning Australia and international properties. The RMS Reservations implementation for Reservation and Booking Management established a single centralized database to unify booking records, inventory and reservation workflows.
The deployment concentrated on reservations and booking management, with RMS Reservations modules configured to manage booking lifecycle, channel connectivity and centralized reporting. Connected booking channels were synchronized to the single database and automated guest communications were implemented to standardize pre arrival and post stay messaging across properties.
Operational coverage included front desk, reservations teams and centralized revenue and occupancy reporting across all seven lodges, with governance organized around the centralized data model and unified booking processes. The configuration and rollout emphasized a single source of truth for reservations and consolidated reporting to improve operational visibility and scalability across domestic and international sites.
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The Nare United Kingdom | Leisure and Hospitality | 120 | $8M | United Kingdom | RMS Cloud | RMS Reservations | Reservation and Booking Management | 2023 | n/a |
In 2023 The Nare United Kingdom implemented RMS Reservations to address Reservation and Booking Management for its single-property luxury hotel in Cornwall. The deployment placed RMS Reservations at the center of booking operations for the 120-employee property, consolidating reservation handling and guest lifecycle workflows under a single property management system.
The implementation ingested 25 years of historical guest data to centralise guest profiles and enable persistent guest records. Configuration focused on profile unification, automated communications and rebooking workflows to support highly personalized, luxury service delivery, with RMS Reservations operating as the primary PMS and reservations control point.
Operational scope covered front office reservations, guest services and marketing touchpoints within the Cornwall site, with governance centered on unified guest profile stewardship and automated messaging rules to standardise pre arrival and pre departure engagement. Rollout emphasized data migration of historical guest history and the establishment of rebooking workflows to be executed by reservations and guest relations staff.
According to the vendor case study the RMS Reservations implementation produced measurable commercial signals, including 30 percent of guests rebooking before departure and 65 percent of bookings coming from returning guests. These outcomes are reported directly by the vendor case study and reflect tracked booking behavior after the RMS Reservations deployment.
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Twin Creeks Marinas United States | Leisure and Hospitality | 30 | $3M | United States | RMS Cloud | RMS Reservations | Reservation and Booking Management | 2021 | n/a |
In 2021 Twin Creeks Marinas implemented RMS Reservations to consolidate booking operations at its Tims Ford Lake resort in Tennessee, United States. The deployment targeted Reservation and Booking Management to unify berth inventory, accommodation reservations and amenity scheduling under a single cloud platform.
RMS Reservations was configured to centralize marina berth management, accommodation bookings and guest-facing capabilities including online bookings for boat and jet-ski rentals and a guest portal. The configuration combined property management system functionality with reservation workflows to handle availability, rate and booking lifecycle processes across marina and lodging services.
Operational coverage focused on on-site reservations, front desk and marina operations, and guest self-service via the portal. The spring 2021 integration date is reported in industry coverage and a vendor case study, and the consolidation was positioned to streamline cross-functional booking workflows and day-to-day operations.
Governance changes aligned reservation ownership across marina and hospitality functions, and the vendor reports an 11.9% increase in yearly revenue after the switch. RMS Reservations, applied within Reservation and Booking Management, is described as improving operations and guest experience at the Tims Ford Lake property.
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