List of Rollio AI Customers
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Since 2010, our global team of researchers has been studying Rollio AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rollio AI for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rollio AI for Intelligent Process Automation include: Western & Southern, a United States based Banking and Financial Services organisation with 3400 employees and revenues of $7.20 billion, Campari Group, a Italy based Consumer Packaged Goods organisation with 4700 employees and revenues of $2.08 billion, Celonis, a Germany based Professional Services organisation with 3000 employees and revenues of $650.0 million and many others.
Contact us if you need a completed and verified list of companies using Rollio AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Campari Group | Consumer Packaged Goods | 4700 | $2.1B | Italy | Rollio | Rollio AI | Intelligent Process Automation | 2024 | n/a | In 2024 Campari Group began deploying Rollio AI in the Intelligent Process Automation category to streamline finance workflows in Italy. Rollio AI serves as the engine behind the Celonis Process Collaboration Agent and the initial implementation targeted reductions in credit block clearance delays to improve the cash conversion cycle. The implementation concentrated on order to cash orchestration, automated credit block detection and decisioning, and case management workflows that reduce manual interventions and accelerate order fulfilment. Functional capabilities emphasized recommendation generation, automated alerts, and workflow orchestration for accounts receivable and credit teams. Rollio AI was integrated with the Celonis Process Collaboration Agent to surface process mining insights as actionable recommendations directly into finance case workstreams, aligning analytics with decision automation. Operational coverage was focused on Finance functions in Italy, specifically accounts receivable, credit management and order fulfilment processes. Governance changes accompanied the rollout, with centralized exception handling and agent driven decision rules introduced into credit clearance processes. Rollout activity began in 2024 with a public announcement and a broader rollout in January 2025, and the agent reduced manual interventions while improving process transparency and accelerating order fulfilment according to the Celonis and Rollio announcement. | |
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Celonis | Professional Services | 3000 | $650M | Germany | Rollio | Rollio AI | Intelligent Process Automation | 2025 | n/a | In 2025, Celonis embedded Rollio AI into its Process Collaboration Agent, part of AgentC, to enable agent initiated collaboration and process guided decision making. The joint solution was publicly launched on January 9, 2025 and positions Rollio as the execution and orchestration layer to resolve process exceptions and accelerate cross functional decisions. The deployment integrates Rollio AI as an Intelligent Process Automation component within Celonis' process intelligence stack, operating across Celonis New York and Munich operations. Rollio AI is surfaced through the Process Collaboration Agent to initiate collaboration flows, surface decision prompts to human agents, and provide process guided decisioning for process intelligence use cases. Functionally, the implementation emphasizes execution and orchestration capabilities, including agent initiated collaboration, exception resolution routing, and orchestration of cross functional tasks driven by process intelligence signals from AgentC. Configuration focuses on embedding decision gates and automated action triggers in the Process Collaboration Agent so Rollio AI executes or coordinates downstream remediation steps when process deviations are detected. Operational scope covers process intelligence use cases across Celonis New York and Munich operations, affecting process owners and cross functional operations teams. Governance is structured around agent initiated decision workflows and orchestration policies within the Process Collaboration Agent, and the public January 9, 2025 launch formalizes Rollio AI as the execution layer for Celonis process collaboration efforts. | |
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Western & Southern | Banking and Financial Services | 3400 | $7.2B | United States | Rollio | Rollio AI | Intelligent Process Automation | 2023 | n/a | In 2023 Western & Southern implemented Rollio AI in its client relationship and contact-center environment, deploying the application as a SaaS instance to support customer servicing across the United States. Rollio AI is positioned as an Intelligent Process Automation solution to improve agent productivity, accelerate onboarding, and ensure agents have accurate, up-to-date information when servicing customers. The deployment emphasized agent-facing automation and knowledge orchestration capabilities common to Intelligent Process Automation, with configuration focused on real-time assistance for contact-center workflows and onboarding task automation. Rollio AI was configured to surface contextual information to agents and streamline routine contact-center interactions, aligning with customer service and relationship management functions. Operational coverage was limited to Western & Southern’s client relationship and contact-center operations within the United States, with the vendor case story reporting a vendor-published timeline that the SaaS deployment started and went live in 2023. Rollout details indicate the implementation targeted productivity and training workflows used by contact-center agents and onboarding teams. Governance and measurement referenced in the vendor case story include tracking of training and productivity outcomes, with the vendor reporting measurable hours gained and reduced training costs. The narrative is anchored on the vendor-published timeline and Western & Southern’s use of Rollio AI to instrument contact-center operations through Intelligent Process Automation. |
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