List of RWS Tridion Customers
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Since 2010, our global team of researchers has been studying RWS Tridion customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RWS Tridion for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RWS Tridion for Content Management include: Radisson Hotel Group, a Belgium based Leisure and Hospitality organisation with 100000 employees and revenues of $7.30 billion, Commscope, a United States based Communications organisation with 20000 employees and revenues of $4.21 billion, China Airlines, a Taiwan based Transportation organisation with 500 employees and revenues of $138.0 million and many others.
Contact us if you need a completed and verified list of companies using RWS Tridion, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RWS Tridion customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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China Airlines | Transportation | 500 | $138M | Taiwan | RWS Group | RWS Tridion | Content Management | 2016 | Sapient | In 2016, China Airlines implemented RWS Tridion to consolidate and launch 12 localized websites and centralize web content management across multiple markets. RWS Tridion was deployed as the core Content Management platform to support multilingual content publishing and unified editorial operations. The implementation emphasized component based templates, a centralized content repository, and localized workflow orchestration to enable reuse and faster page composition. Functional capabilities implemented included content authoring, versioning, templating, translation handoff, and staged publishing across regional sites, consistent with Content Management category practices. The rollout was delivered in partnership with Sapient and SDL, with Sapient acting as the system integrator during implementation. Operational coverage encompassed marketing and digital channels across multiple regions, bringing 12 localized sites under a single governance model, and the U.S. site went live in 16 weeks as part of a phased regional approach. The program completed its rollout in 2016 and delivered rapid time to market, doubling web traffic and increasing conversion by 90 percent according to project reporting. Governance changes included centralized editorial control, standardized localization workflows, and defined publisher roles to sustain cross market publishing cadence. | |
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Commscope | Communications | 20000 | $4.2B | United States | RWS Group | RWS Tridion | Content Management | 2019 | n/a | In 2019, Commscope implemented RWS Tridion as a Content Management initiative to consolidate multiple technical publications teams onto a single component content management system for global technical documentation. The deployment centralized authoring and publishing workflows for documentation groups responsible for product manuals and technical content. RWS Tridion was configured as a component content management system, leveraging Tridion Docs capabilities for structured component authoring, content componentization, and reuse-centric publishing to establish a single source of truth. Configuration emphasized component-level content management and structured publishing pipelines aligned with technical documentation workflows. The rollout was executed rapidly, completed within a month, consolidating separate technical publications teams into the unified RWS Tridion environment for global documentation production. Operational scope covered enterprise technical documentation functions across Commscope’s documentation organization. Governance shifted to centralized content ownership and component lifecycle management within the RWS Tridion platform, streamlining editorial controls and release-oriented publishing processes. The implementation delivered approximately 20% content reuse per quarter and achieved 60% savings in hosting costs as reported. | |
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Radisson Hotel Group | Leisure and Hospitality | 100000 | $7.3B | Belgium | RWS Group | RWS Tridion | Content Management | 2021 | n/a | In 2021, Radisson Hotel Group implemented RWS Tridion for Content Management to consolidate 10 brand websites across EMEA and APAC for centralized digital marketing and brand website management. The deployment centralized web content creation and publishing, positioning RWS Tridion as the core Content Management platform for the group's multi-brand estate. The RWS Tridion implementation emphasized localized and personalized digital experiences, employing content localization workflows, template-driven page composition, and personalization capabilities aligned with Content Management best practices. Configuration addressed multi-brand tenancy and language variants to support editorial workflows for 30 languages across 60 markets. Operational scope covered digital marketing and brand management teams across EMEA and APAC, with the CMS serving as the primary publishing layer for regional sites. The rollout was executed as a phased, multi-brand program with a go-live in 2022, enabling centralized governance of content lifecycle and publishing schedules. Radisson Hotel Group reported measurable engagement improvements following the Tridion go-live, citing a 357 percent increase in click through rate in 2022, a 23 percent uplift in conversions, and a 40 percent reduction in bounce rate. The RWS Tridion implementation continues to support localized content delivery and personalization across the hotel group's markets. |
Buyer Intent: Companies Evaluating RWS Tridion
- Universal Orlando Resort, a United States based Leisure and Hospitality organization with 28000 Employees
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