List of Salesforce IoT Cloud Customers
Salesforce
Salesforce Tower, 415 Mission Street, 3rd Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-901-7000
Professional Services
76453
$37.9B
Since 2010, our global team of researchers has been studying Salesforce IoT Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce IoT Cloud for IoT Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce IoT Cloud for IoT Platform include: Emerson Electric, a United States based Manufacturing organisation with 73000 employees and revenues of $17.49 billion, Lippert Components, Inc., a United States based Professional Services organisation with 13900 employees and revenues of $4.47 billion, Schneider Electric France, a France based Manufacturing organisation with 6733 employees and revenues of $3.80 billion and many others.
Contact us if you need a completed and verified list of companies using Salesforce IoT Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce IoT Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Emerson Electric | Manufacturing | 73000 | $17.5B | United States | Salesforce | Salesforce IoT Cloud | IoT Platform | 2015 | n/a |
In 2015, Emerson Electric implemented Salesforce IoT Cloud. The Emerson Climate Technologies business unit integrated connected HVAC products such as the Sensi thermostat and ComfortGuard monitoring into Salesforce IoT Cloud, using the IoT Platform to support proactive service workflows and customer experience for customers in the United States. This implementation ties Emerson Electric, Salesforce IoT Cloud, and the IoT Platform to service and field operations and customer experience business functions.
The deployment leveraged IoT Platform capabilities for telemetry ingestion, event processing and rule based automation to generate proactive service notifications and post installation confirmations. The configuration translated device telemetry into automated case creation and technician workflow initiation, reflecting Service Cloud and Field Service functional patterns inferred from descriptions of automated case creation and technician workflows. Functional components implemented included event ingestion, rule evaluation, notification orchestration and CRM event to case mapping using Salesforce IoT Cloud.
Integration work unified device originated events with Salesforce CRM customer and asset records so that Sensi and ComfortGuard alerts could be associated with accounts and service objects. Operational scope focused on Emerson Climate Technologies service and field operations across the United States, covering post installation confirmations and ongoing connected product monitoring. The implementation mapped device identifiers to account and asset records to enable technician dispatch and post sale service management.
Governance concentrated on event to case handling, escalation thresholds and orchestration of notifications to customers and field technicians, with process changes to capture device telemetry as service triggers. Outcomes explicitly stated included enabling proactive service notifications and post installation confirmations for customers in the United States.
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Lippert Components, Inc. | Professional Services | 13900 | $4.5B | United States | Salesforce | Salesforce IoT Cloud | IoT Platform | 2017 | n/a |
In 2017, Lippert Components, Inc. implemented Salesforce IoT Cloud. The deployment used Salesforce IoT Cloud as an IoT Platform to pilot remote monitoring of RV components across its United States customer and fleet operator base, with an explicit focus on service and CRM processes for proactive service and marketing use cases.
The implementation leveraged Salesforce IoT Explorer capabilities within Salesforce IoT Cloud to ingest device events, apply rule-based event processing, and surface actionable alerts. Functional configuration emphasized event-to-case mapping, automated alert generation for maintenance conditions, and workflow triggers that created or updated CRM records to drive field service activity.
IoT Explorer was integrated with Service Cloud and Marketing Cloud to route maintenance alerts into CRM cases and to orchestrate automated outreach campaigns and notifications, aligning technician dispatch and customer communications. The operational scope targeted US fleet operators and end customers, linking device telemetry to customer records and service workflows within the CRM stack.
Governance concentrated on event mapping, data model alignment between device identifiers and customer entities, and campaign automation rules to preserve message consistency. The pilot supported a strategic shift from parts manufacturing toward service-led offerings by enabling proactive maintenance alerts and service orchestration based on connected component data.
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Schneider Electric France | Manufacturing | 6733 | $3.8B | France | Salesforce | Salesforce IoT Cloud | IoT Platform | 2016 | n/a |
In 2016, Schneider Electric France implemented Salesforce IoT Cloud to expand its Salesforce platform and drive its IoT vision for managing energy efficiency and customer engagement, positioning the initiative within an IoT Platform strategy. The deployment was described as connecting millions of devices to customer data to enable predictive maintenance and targeted campaigns across the companys global operations.
The implementation integrated Salesforce IoT Cloud with Sales Cloud, Service Cloud and Marketing Cloud to map telemetry to customer and asset records, surface alerts into service cases, and trigger targeted marketing communications. Configuration focused on real-time telemetry ingestion and event processing rules, with device identifier to CRM object mapping and automated workflows that created service cases and routed leads for sales follow up.
Architecturally the rollout centralized IoT event processing and CRM record linkage within the Salesforce platform, supporting field service, sales and marketing business functions across regions and sites that manage energy efficiency. The platform wide design aligned device telemetry, customer master data, and asset records to provide a single operational stream for incident detection and campaign orchestration.
Governance emphasized a shared data model and cross functional workflows between service, sales and marketing, along with phased rollout to prioritize critical assets and customer segments. Vendor materials cite outcomes of enabling predictive maintenance and more targeted customer campaigns through the integration of connected device telemetry with CRM workflows using Salesforce IoT Cloud.
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FAQ - APPS RUN THE WORLD Salesforce IoT Cloud Coverage
Salesforce IoT Cloud is a IoT Platform solution from Salesforce.
Companies worldwide use Salesforce IoT Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Emerson Electric, Lippert Components, Inc. and Schneider Electric France are recorded users of
Salesforce IoT Cloud for IoT Platform.
Companies using Salesforce IoT Cloud are most concentrated in Manufacturing and Professional Services, with adoption spanning over 21 industries.
Companies using Salesforce IoT Cloud are most concentrated in United States and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesforce IoT Cloud across Americas, EMEA, and APAC.
Companies using Salesforce IoT Cloud range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of Salesforce IoT Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Salesforce IoT Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IoT Platform.