List of Salesken Customers
Bengaluru, 560055,
India
Since 2010, our global team of researchers has been studying Salesken customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesken for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesken for Chatbots and Conversational AI include: WhiteHat Education Technology Pvt. Ltd, a India based Education organisation with 1100 employees and revenues of $200.0 million, The ACI Group, a United States based Media organisation with 150 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesken, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesken customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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The ACI Group | Media | 150 | $15M | United States | Salesken | Salesken | Chatbots and Conversational AI | 2024 | n/a |
In 2024, The ACI Group deployed Salesken as a Chatbots and Conversational AI solution for its health-insurance sales organization in the United States. The engagement concentrated on embedding a real-time AI sales assistant into live selling workflows, providing in-call prompts and lead-qualification scoring to guide representatives during conversations. Implementation scope covered the insurance sales function across the US, aiming to add conversation intelligence capabilities and automated post-call summaries into existing call handling processes. The ACI Group Salesken Chatbots and Conversational AI deployment emphasized agent-facing guidance and structured conversation outputs to improve lead handling and qualification consistency.
Configuration centered on Real-Time Sales Assistant capabilities and Conversation Intelligence modules, delivering dynamic in-call prompts, lead-qualification scoring, and automated post-call summaries. Technical design focused on real-time audio analysis and transcription driven workflows that produce qualification signals and summarized conversation artifacts for sales workflow consumption. Governance activities included updating sales workflows, training sellers on prompt-driven interactions, and calibrating qualification criteria as part of the rollout across US sales teams. Salesken case materials reported improvements in conversion and lead-quality metrics following the deployment.
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WhiteHat Education Technology Pvt. Ltd | Education | 1100 | $200M | India | Salesken | Salesken | Chatbots and Conversational AI | 2021 | n/a |
In 2021, WhiteHat Education Technology Pvt. Ltd engaged Salesken to deploy conversational AI capabilities for its sales and customer operations in India. The engagement positioned Salesken within the Chatbots and Conversational AI category to deliver real-time call analysis, agent coaching, and conversational assistance tied to sales and support workflows.
Implementation scope emphasized Salesken modules corresponding to a real-time AI sales assistant and call-analytics, a configuration inferred from press reporting. Functional capabilities referenced in reporting included live transcription and session analytics, agent-facing prompts for coaching during calls, and automated scoring to surface conversational behaviors for quality assurance and training.
The deployment was operational across sales and customer operations teams in India and operated alongside existing call handling workflows, specific third-party systems were not disclosed. A 2021 security incident was reported that involved a non-production integration, the event was resolved and vendor statements indicated no confirmed data compromise.
Post-incident governance activity was reported to align security controls with the operational use of Salesken, while day to day operationalization focused on embedding call analytics and coaching workflows into sales and support processes. Salesken was reiterated as the application providing the conversational AI and call-analytics capabilities for WhiteHat Education Technology Pvt. Ltd within the Chatbots and Conversational AI category.
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