List of SAP Extension Suite Customers
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Since 2010, our global team of researchers has been studying SAP Extension Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Extension Suite for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Extension Suite for Apps Development include: Royal Mail, a United Kingdom based Distribution organisation with 130000 employees and revenues of $8.59 billion, Parkland Health and Hospital System, a United States based Healthcare organisation with 10000 employees and revenues of $2.00 billion, OMV New Zealand, a New Zealand based Oil, Gas and Chemicals organisation with 400 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Extension Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP Extension Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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OMV New Zealand | Oil, Gas and Chemicals | 400 | $70M | New Zealand | SAP | SAP Extension Suite | Apps Development | 2020 | Evora IT Solutions | In 2020, OMV New Zealand implemented SAP Extension Suite as part of an augmented reality enabled mobile asset management initiative. The program is classified in Apps Development and targeted inspections and maintenance workflows across OMV New Zealand operations, delivering contextualized digital twins to field teams and planners. The solution combined HoloLens 2 hardware with SAP Asset Manager and SAP Intelligent Asset Management, with SAP Extension Suite used to extend and orchestrate field applications and contextual visualization. Functional capabilities implemented included mobile asset management, contextualized digital twin views for assets, guided inspection planning, and work execution support for maintenance teams. The deployment integrated HoloLens 2 with SAP Asset Manager and SAP Intelligent Asset Management to surface asset context in situ, and Evora IT Solutions served as the implementation partner. Operational coverage focused on inspections and maintenance activities across OMV New Zealand sites, using the Apps Development platform to enable device-to-application workflows and contextual data delivery to technicians. Governance and rollout were delivered in partnership with Evora IT Solutions and recognized by the SAP Innovation Awards for improved inspection planning. Reported outcomes included a 25% reduction in planning time and up to 30% faster work execution in New Zealand, with stated objectives of lowering costs and accelerating inspections and maintenance. | |
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Parkland Health and Hospital System | Healthcare | 10000 | $2.0B | United States | SAP | SAP Extension Suite | Apps Development | 2020 | n/a | In 2020 Parkland Health and Hospital System implemented SAP Extension Suite as an Apps Development platform on SAP Business Technology Platform to build a COVID-19 symptom checker chatbot and a real time COVID command center supporting clinical operations and patient intake in Dallas, Texas. The deployment is described as using SAP Business Technology Platform services and centers on application extension and rapid development workflows provided by SAP Extension Suite, aligning development and operational tooling under the Apps Development category. The implementation leveraged SAP Conversational AI to create the symptom checker chatbot, and SAP Analytics Cloud to deliver operational dashboards for the COVID command center. Functional capabilities included conversational intent recognition and guided symptom screening, dashboarding and real time operational monitoring, and orchestration of alerts and intake status for clinical teams. These modules were configured within the SAP Business Technology Platform runtime and development environment to provide low code and service based extension patterns consistent with Apps Development use cases. Governance and delivery were framed through SAP co innovation referenced in the source, with Parkland focusing deployment on clinical operations and patient intake workflows across its Dallas facilities. The solution architecture concentrated development, conversational services, and analytics within SAP Business Technology Platform services, and the SAP Extension Suite provided the application lifecycle and extension framework used to maintain and evolve the chatbot and command center capabilities. | |
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Royal Mail | Distribution | 130000 | $8.6B | United Kingdom | SAP | SAP Extension Suite | Apps Development | 2021 | Talenteam | In 2021, Royal Mail implemented SAP Extension Suite as part of a consumer-grade learning and employee experience platform built on SAP SuccessFactors and SAP Work Zone, with delivery led by partner Talenteam. The deployment is positioned within the Apps Development category to extend and compose SAP application capabilities for frontline workforce engagement and learning. The implementation leveraged SAP SuccessFactors for core learning and HR data, and SAP Work Zone for a unified digital workplace, while SAP Extension Suite provided extension services, API orchestration, and UI integration common to Apps Development projects. Functional capabilities implemented included employee learning delivery, experience layer composition, and configurable content and workflow components to support L&D processes. Integrations explicitly included SAP SuccessFactors and SAP Work Zone to create a connected learning and employee experience surface across Royal Mail sites in the United Kingdom, impacting HR and learning and development functions. The integration approach emphasized platform composition and extension rather than replacing core HR systems, maintaining canonical HR records in SuccessFactors while surfacing learning and engagement workflows through Work Zone and extensions. Governance and rollout were executed in an accelerated program delivered in approximately 12 weeks by Talenteam, with configuration and content governance aligned to HR and L&D stakeholders. The stated outcome was a modernized workforce learning and employee experience platform to improve engagement across Royal Mail in the UK, delivered as a consumer-grade experience built on SAP SuccessFactors, SAP Work Zone, and SAP Extension Suite. |
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