List of SAP SuccessFactors Incentive Management Customers
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Since 2010, our global team of researchers has been studying SAP SuccessFactors Incentive Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP SuccessFactors Incentive Management for Sales Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP SuccessFactors Incentive Management for Sales Performance Management include: Neiman Marcus, a United States based Retail organisation with 10000 employees and revenues of $5.00 billion, IEHP, a United States based Insurance organisation with 3600 employees and revenues of $1.70 billion, AvMed, a United States based Insurance organisation with 600 employees and revenues of $850.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP SuccessFactors Incentive Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AvMed | Insurance | 600 | $850M | United States | SAP | SAP SuccessFactors Incentive Management | Sales Performance Management | 2015 | n/a |
In 2015, AvMed implemented SAP SuccessFactors Incentive Management as a centralized Sales Performance Management solution. The implementation is surfaced through a SalesPortal on the AvMed website, enabling sales staff and compensation administrators to access plan details and statements.
SAP SuccessFactors Incentive Management was configured to support incentive plan modeling, quota and target configuration, rule based commission calculations, statement generation, and recurring payout workflows, reflecting standard Sales Performance Management capabilities. Configuration emphasized plan hierarchy, territory alignment, and automated calculation engines to reduce manual commission processing.
Operational ownership rests with sales operations and compensation administration, with workflow driven approval routes for plan changes and payout reconciliation. Governance incorporated centralized plan configuration, role based access controls, scheduled statement publication via the SalesPortal, and audit trail reporting within SAP SuccessFactors Incentive Management to support ongoing commission governance.
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IEHP | Insurance | 3600 | $1.7B | United States | SAP | SAP SuccessFactors Incentive Management | Sales Performance Management | 2019 | n/a |
In 2019 Inland Empire Health Plan implemented SAP SuccessFactors Incentive Management as part of a broader SAP SuccessFactors HR suite deployment, the multi module program went live in December 2019 following a two year transformation. The deployment aligned SAP SuccessFactors Incentive Management within an environment that included Employee Central, Compensation, Performance and Goals, Talent modules, and Succession and Career Development, linking incentive administration to core HR records and performance inputs.
Configuration work focused on incentive plan administration and integration points, the implementation documented current processes across departments and modeled pay and eligibility rules to align payouts with existing compensation and performance workflows. Typical Sales Performance Management capabilities were applied to manage plan definitions, approval workflows, and payout orchestration, while configuration was sized to respect California wage and hour rules and complex healthcare staffing patterns referenced in project planning.
Integration architecture connected SAP SuccessFactors Incentive Management to the WorkForce Software Time and Attendance and Absence Compliance environment, Employee Central as the master HR record, and ancillary systems used in benefits and HR operations. The program incorporated updates to leave codes and pay codes required for pandemic response, and the integrated landscape supported legal compliance checks and payroll related inputs sourced from timekeeping and absence tracking.
Governance emphasized formal vendor selection, extensive process mapping with department heads, third party process engineering for accurate modeling, and employee training on new workflows and codes. The rollout completed in December 2019 provided a tested foundation that enabled rapid operational changes during the COVID 19 period, including tracking new leave categories and supporting remote work transitions for thousands of employees, while ongoing application managed services were retained for support and compliance maintenance.
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Neiman Marcus | Retail | 10000 | $5.0B | United States | SAP | SAP SuccessFactors Incentive Management | Sales Performance Management | 2024 | n/a |
In 2024, Neiman Marcus implemented SAP SuccessFactors Incentive Management to automate commission and incentive workflows across its retail estate. The deployment targeted over 40 stores and store-level sales associates operating under a complex commission structure, placing this initiative squarely in the Sales Performance Management category and aligning incentive administration with store operations, sales leadership, and HR compensation functions.
SAP SuccessFactors Incentive Management was configured with real-time calculation monitoring, built-in workflow orchestration for approvals and dispute handling, embedded analytics and intelligence for plan tuning, and effective dating to manage promotions and transfers. The implementation emphasized mobile accessibility through the SAP SuccessFactors Incentive Management mobile app to surface individual and store KPIs such as sales per hour and units per sale, provide personalized recommendations, and enable interactive performance monitoring for associates and managers.
Operational coverage centralized incentive plan design, traceability, and administration within the SAP SuccessFactors Incentive Management platform, extending to compensation administrators, store managers, and sales associates. Rollout and plan update capabilities were configured to support swift changes to compensation plans and store-level personalization without introducing bespoke external tooling.
Governance and process restructuring established real-time monitoring practices to proactively identify calculation anomalies, standardized dispute resolution workflows, and captured audit trails for transparency and fairness. Effective dating and workflow controls reduced manual recalculation steps for promotions and transfers, shifting resolution from reactive associate complaints to proactive operations management.
The company reported improved accuracy and timeliness of commission payments, reduced errors, delays, and associate frustration, and increased transparency that fostered greater trust in incentive calculations. These outcomes supported improved sales performance and revenue growth by motivating associates and aligning store-level behaviors with organizational objectives.
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Buyer Intent: Companies Evaluating SAP SuccessFactors Incentive Management
- Kwizda Holding, a Austria based Life Sciences organization with 1761 Employees
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