List of SAP WalkMe Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP WalkMe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP WalkMe for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP WalkMe for Digital Adoption include: PepsiCo, a United States based Consumer Packaged Goods organisation with 319000 employees and revenues of $91.85 billion, CMA CGM, a France based Transportation organisation with 160000 employees and revenues of $47.00 billion, Government of Ohio, a United States based Government organisation with 51678 employees and revenues of $43.83 billion, Thermo Fisher Scientific, a United States based Life Sciences organisation with 125000 employees and revenues of $42.90 billion, TJX Companies, a United States based Retail organisation with 329000 employees and revenues of $30.55 billion and many others.
Contact us if you need a completed and verified list of companies using SAP WalkMe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The SAP WalkMe customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
.Improve | Professional Services | 10 | $1M | Brazil | SAP | SAP WalkMe | Digital Adoption | 2022 | n/a |
In 2022, .Improve implemented SAP WalkMe for Digital Adoption on its public website. The SAP WalkMe deployment is a client-side integration embedded in site pages to deliver on-screen guidance, step-by-step walkthroughs, contextual tooltips, and user prompts, leveraging standard Digital Adoption capabilities to guide visitors through product features. The implementation is oriented to external website onboarding and feature discovery workflows rather than internal application adoption.
Configuration, content authoring and rule-based guidance are managed centrally by Improve product and marketing personnel, using the SAP WalkMe editor and analytics to instrument engagement flows and iterate content. Operational scope is confined to the public website and external visitor journeys, impacting marketing and customer engagement functions. Governance focuses on content lifecycle management, versioned publishing and iterative optimization of walkthroughs and tooltips.
|
 |
1 grid | Professional Services | 40 | $4M | South Africa | SAP | SAP WalkMe | Digital Adoption | 2024 | n/a |
In 2024, 1 grid implemented SAP WalkMe on its public website to advance Digital Adoption for customer onboarding and self-service support. The deployment establishes SAP WalkMe as the Digital Adoption layer used to deliver contextual guidance across 1 grid web properties.
SAP WalkMe was deployed as a client-side engagement layer, embedding WalkMe scripts into site pages to provide guided walkthroughs, tooltips, contextual help, interactive task lists, and event-level analytics for adoption monitoring. Configuration emphasized content authoring, visitor segmentation, and rules-based triggering to surface guidance based on user behavior and page context. These modules align with core Digital Adoption functions, enabling contextual guidance across account management and service pages.
Operational ownership is with customer success and marketing teams who use the SAP WalkMe authoring console for iterative content updates and targeting. Governance is implemented through role-based admin controls, staged publishing and targeting rules to manage live guidance, and analytics instrumentation to inform content refinement and ongoing adoption workflows.
|
|
|
100 degres | Non Profit | 10 | $1M | Canada | SAP | SAP WalkMe | Digital Adoption | 2022 | n/a |
In 2022, 100 degres implemented SAP WalkMe as a Digital Adoption solution on its public website centdegres.ca. The deployment uses SAP WalkMe to surface embedded page walkthroughs, tooltips, and guided flows to help website visitors and site editors navigate content and access resources. The implementation focuses on the nonprofit web presence rather than internal enterprise systems, consistent with the organization size and web first adoption.
Configuration emphasizes contextual help modules, step by step walkthroughs, and rule based display logic, with controls exposed to site administrators for content updates and behavior tuning. No external system integrations are documented, so the implementation functions as an augmentation layer instrumenting pages and user interactions for guidance delivery while relying on existing website content management processes for updates. Governance and operational ownership are centered on web content owners and site administrators who manage SAP WalkMe configuration and iterative content refinement across the public site.
|
 |
1001Salles | Professional Services | 17 | $2M | France | SAP | SAP WalkMe | Digital Adoption | 2024 | n/a |
In 2024, 1001Salles deployed SAP WalkMe on its public website to add a Digital Adoption layer for customer-facing workflows. The implementation positions SAP WalkMe as the primary Digital Adoption solution for delivering in-context guidance and self-service assistance on the company web properties, with emphasis on visitor onboarding and support flows. 1001Salles SAP WalkMe Digital Adoption supports customer-facing business functions rather than internal desktop training, given the website-focused deployment.
The configuration leverages category-aligned capabilities typical of Digital Adoption platforms, including step-by-step walkthroughs, contextual tooltips and launchers, targeted help menus, and adoption analytics to monitor guidance usage. Content and guidance assets are authored and staged within the WalkMe environment, then published to the site as client-side guidance overlays that instrument the web UI and present interactive flows to end users.
Operational coverage is limited to the public website, aligning scope with the company size and customer-facing priorities of 1001Salles. Governance centers on centralized content management and iterative updates to walkthroughs, enabling rapid adjustments to guidance content without modifying core website code. The narrative reflects a web-overlay deployment of SAP WalkMe as the Digital Adoption solution for 1001Salles.
|
 |
138 Towpath Credit Union | Banking and Financial Services | 47 | $5M | United States | SAP | SAP WalkMe | Digital Adoption | 2022 | n/a |
In 2022, 138 Towpath Credit Union deployed SAP WalkMe on its public website to support Digital Adoption for member facing web interactions and self service content. The implementation positioned SAP WalkMe as the primary Digital Adoption layer for on‑page guidance and contextual assistance across customer touchpoints on the corporate site.
SAP WalkMe was configured to deliver guided walkthroughs, contextual tooltips, and on‑page self service widgets, with content assembled in the WalkMe publisher and governed through the WalkMe admin console. Configuration emphasized modular guidance flows and authoring capabilities that enable nontechnical staff to update walkthroughs and messages without code changes.
Architecturally the deployment embedded the SAP WalkMe client script into the website front end, enabling real time delivery of guidance and central collection of interaction analytics within the WalkMe platform. The implementation scope was limited to the public website, instrumenting key pages and user journeys to surface help content and reduce reliance on manual support.
Governance focused on staged rollouts and content ownership, assigning editorial control and iterative update processes to marketing and member services teams. This narrative documents 138 Towpath Credit Union SAP WalkMe Digital Adoption implementation as a website centric adoption effort for member support and self service workflows.
|
 |
|
Banking and Financial Services | 23 | $3M | United States | SAP | SAP WalkMe | Digital Adoption | 2024 | n/a |
|
|
|
|
Banking and Financial Services | 10 | $1M | United States | SAP | SAP WalkMe | Digital Adoption | 2024 | n/a |
|
|
|
|
Professional Services | 10 | $1M | Brazil | SAP | SAP WalkMe | Digital Adoption | 2024 | n/a |
|
|
|
|
Construction and Real Estate | 10 | $1M | United States | SAP | SAP WalkMe | Digital Adoption | 2024 | n/a |
|
|
|
|
Professional Services | 10 | $1M | United States | SAP | SAP WalkMe | Digital Adoption | 2024 | n/a |
|
Showing 1 to 10 of 1638 entries
Buyer Intent: Companies Evaluating SAP WalkMe
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP WalkMe. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP WalkMe for Digital Adoption include:
- University of Tasmania, a Australia based Education organization with 2957 Employees
- Eac Transport, a United States based Transportation company with 65 Employees
- Marriott International, a United States based Leisure and Hospitality organization with 418000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD SAP WalkMe Coverage
SAP WalkMe is a Digital Adoption solution from SAP.
Companies worldwide use SAP WalkMe, from small firms to large enterprises across 21+ industries.
Organizations such as PepsiCo, CMA CGM, Government of Ohio, Thermo Fisher Scientific and TJX Companies are recorded users of
SAP WalkMe for Digital Adoption.
Companies using SAP WalkMe are most concentrated in Consumer Packaged Goods, Transportation and Government, with adoption spanning over 21 industries.
Companies using SAP WalkMe are most concentrated in United States and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP WalkMe across Americas, EMEA, and APAC.
Companies using SAP WalkMe range from small businesses with 0-100 employees - 79.55%, to mid-sized firms with 101-1,000 employees - 14.9%, large organizations with 1,001-10,000 employees - 4.15%, and global enterprises with 10,000+ employees - 1.4%.
Customers of SAP WalkMe include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP WalkMe customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Adoption.