List of ScreenMeet Customers

Screen Meet

50 Fremont St,
San Francisco, 94105, CA,
United States

https://www.screenmeet.com/

1 865-657-8408

Professional Services

$5M

Since 2010, our global team of researchers has been studying ScreenMeet customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased ScreenMeet for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using ScreenMeet for Customer Support include: Dell India, a India based Manufacturing organisation with 10000 employees and revenues of $1.50 billion, Questrade, a Canada based Banking and Financial Services organisation with 2500 employees and revenues of $1.20 billion, Zenni Optical, a United States based Manufacturing organisation with 1250 employees and revenues of $400.0 million, Penningtons Canada, a Canada based Retail organisation with 1500 employees and revenues of $130.0 million, Blue Cross Blue Shield of Arizona Advantage, a United States based Insurance organisation with 200 employees and revenues of $100.0 million and many others.

Contact us if you need a completed and verified list of companies using ScreenMeet, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The ScreenMeet customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Abu Dhabi Housing Authority	Government	500	$65M	United Arab Emirates	ScreenMeet	ScreenMeet	Customer Support	2025	n/a	In 2025, Abu Dhabi Housing Authority deployed ScreenMeet as a Customer Support application on its public website. The implementation places ScreenMeet as an embedded, web‑session interface to enable in‑browser remote assistance for citizens engaging with housing services online, incorporating live screen sharing and co‑browsing style support workflows. ScreenMeet is surfaced through web contact points and agent consoles to handle live session initiation, agent-led troubleshooting, and session capture for audit and review consistent with Customer Support functional terminology. Operational scope is focused on citizen-facing service channels and web support teams within the Authority, with governance and access control arrangements aligned to public sector requirements for managing remote support sessions.
Blue Cross Blue Shield of Arizona Advantage	Insurance	200	$100M	United States	ScreenMeet	ScreenMeet	Customer Support	2024	n/a	In 2024, Blue Cross Blue Shield of Arizona Advantage deployed ScreenMeet on its Medicare Advantage website to enable online member assistance, using ScreenMeet as a Customer Support application for real time web channel engagement. The implementation is focused on the medicare/medicare-advantage web property and aims to provide direct digital assistance to members navigating benefit information and enrollment pages. ScreenMeet was configured to deliver core Customer Support capabilities typical of real time assistance platforms, including co-browsing, screen sharing, agent driven session controls, and session recording for auditability. The ScreenMeet deployment was implemented as a browser based support layer that agents invoke during live member interactions, aligning with standard contact center workflows for web escalations and assisted digital sessions. Operational coverage centers on member services and digital support teams supporting Medicare Advantage inquiries, with access provisioned through role based controls and session logging to support compliance and recordkeeping. Governance and agent workflow adjustments emphasized standardized session initiation, consent capture, and secure handling of member information while supporting the web channel as the primary touchpoint for assisted member engagements.
Dell India	Manufacturing	10000	$1.5B	India	ScreenMeet	ScreenMeet	Customer Support	2022	n/a	In 2022, Dell India implemented ScreenMeet on its public website to extend Customer Support capabilities and provide real time web assisted troubleshooting. The deployment targets Dell India customer service and technical support teams, embedding ScreenMeet session initiation directly into website support flows to enable live agent intervention without requiring separate downloads. The ScreenMeet implementation emphasizes customer support functionality typical of the Customer Support category, including remote assistance workflows, screen sharing, cobrowsing, in session agent controls, and session logging for auditability. Configuration focused on agent facing consoles, web based session join flows, and role based access to control which support agents can initiate or accept sessions. Integration work centered on the website integration point, placing ScreenMeet call to action and session initiation inside existing web support pages and chat entry points, enabling customers to escalate from self service into a live ScreenMeet session. Operational coverage is scoped to Dell India online support channels, with routing of sessions to designated support queues managed by the customer service organization. Governance and rollout were structured around phased enablement across support teams, agent training on consent driven remote assistance, and administrative controls for session permissions and data retention. The implementation establishes Dell India ScreenMeet Customer Support as a web embedded live support layer for customer service and technical support, with configuration and governance aligned to online support operations.
	Communications	10	$1M	United States	ScreenMeet	ScreenMeet	Customer Support	2021	n/a
	Retail	1500	$130M	Canada	ScreenMeet	ScreenMeet	Customer Support	2020	n/a
	Banking and Financial Services	2500	$1.2B	Canada	ScreenMeet	ScreenMeet	Customer Support	2023	n/a
	Professional Services	50	$5M	United States	ScreenMeet	ScreenMeet	Customer Support	2020	n/a
	Education	82	$8M	New Zealand	ScreenMeet	ScreenMeet	Customer Support	2021	n/a
	Manufacturing	1250	$400M	United States	ScreenMeet	ScreenMeet	Customer Support	2022	n/a

Showing 1 to 9 of 9 entries

Buyer Intent: Companies Evaluating ScreenMeet

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ScreenMeet. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ScreenMeet for Customer Support include:

Breizh Amerika France, a France based Non Profit organization with 20 Employees
Travelers, a United States based Insurance company with 34000 Employees

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FAQ - APPS RUN THE WORLD ScreenMeet Coverage

ScreenMeet is a Customer Support solution from ScreenMeet.

Companies worldwide use ScreenMeet, from small firms to large enterprises across 21+ industries.

Organizations such as Dell India, Questrade, Zenni Optical, Penningtons Canada and Blue Cross Blue Shield of Arizona Advantage are recorded users of ScreenMeet for Customer Support.

Companies using ScreenMeet are most concentrated in Manufacturing, Banking and Financial Services and Retail, with adoption spanning over 21 industries.

Companies using ScreenMeet are most concentrated in India, Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ScreenMeet across Americas, EMEA, and APAC.

Companies using ScreenMeet range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 22.22%, large organizations with 1,001-10,000 employees - 44.44%, and global enterprises with 10,000+ employees - 0%.

Customers of ScreenMeet include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ScreenMeet customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.

List of ScreenMeet Customers

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Buyer Intent: Companies Evaluating ScreenMeet

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Q1. What is ScreenMeet used for?

Q2. Who uses ScreenMeet for Customer Support?

Q3. Which companies use ScreenMeet?

Q4. What is the industry breakdown of companies using ScreenMeet?

Q5. What is the country breakdown of companies using ScreenMeet?

Q6. What is the breakdown by employee size of companies using ScreenMeet?

Q7. What is the breakdown by revenue of companies using ScreenMeet?

Q8. How can I get the full list of companies using ScreenMeet?