CRA International
200 Clarendon Street,
Boston, 2116, MA,
United States
Boston, 2116, MA,
United States
1 617-425-3000
Professional Services
CRA International Technographics
CRA International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CRA International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 968 CRA International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CRA International has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021, Constant Contact Email Marketing for Marketing Automation in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CRA International is running and its propensity to invest more and deepen its relationship with Cisco Systems , Docusign , Constant Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CRA International revenues, which have grown to $652.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CRA International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRA International Tech Stack and Enterprise Applications
CRA International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, CRA International deployed Cisco Webex Meetings as its primary Audio Video and Web Conferencing solution. CRA International uses Cisco Webex Meetings on their website to provide browser-based meeting access for client interactions and internal collaboration.
The implementation leverages Cisco Webex Meetings core capabilities including HD video, multi-party audio, screen sharing, meeting scheduling, and recording playback, configured to support professional services engagement workflows. The Cisco Webex Meetings deployment was provisioned as a hosted Webex Meetings instance and embedded into crai.com to enable direct join flows from the corporate web presence.
Operational coverage focused on client-facing engagement teams and internal practice groups, with meeting governance configured around access controls, recording permissions, and standardized scheduling workflows to align with professional services delivery cycles. CRA International Cisco Webex Meetings Audio Video and Web Conferencing supports client collaboration and internal meeting orchestration while centralizing web conference access through the company website.
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CRA International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, CRA International implemented DocuSign eSignature as a Digital Signing capability on its public website to support client-facing signature workflows. CRA International integrated DocuSign eSignature into web pages to enable electronic signature capture for customer agreements and engagement documents, embedding e-signature flows and public access signing links to shorten document circulation time.
The deployment of DocuSign eSignature centered on standard Digital Signing modules such as reusable templates, recipient routing and role assignment, signer authentication controls, and audit trail and envelope tracking. Configuration work included branding the signing experience to align with corporate identity, establishing template libraries for recurring agreement types, and enabling electronic document storage and verification features native to DocuSign eSignature.
Operational coverage focused on external client interactions delivered through crai.com, supporting contract execution, engagement letters, and other client agreements. Governance activity emphasized signature policy enforcement, record retention through DocuSign eSignature audit logs, and administrative control over template and recipient role management to maintain consistent workflow patterns across client-facing teams.
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CRA International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constant Contact | Legacy | Constant Contact Email Marketing | Marketing Automation | CRM | n/a | 2022 | 2022 |
In 2022, CRA International deployed Constant Contact Email Marketing to support website-based email outreach. The Constant Contact Email Marketing implementation is embedded on the CRA International website and is used to create and schedule email campaigns, manage contact lists and subscription signup forms, and capture campaign tracking metrics. This deployment positions Constant Contact Email Marketing within the Marketing Automation category to support corporate marketing and client engagement business functions.
Functional modules in use align with standard Marketing Automation capabilities, including campaign management, template-driven content, list segmentation and reporting, with documented integration limited to website embedding for signup collection and campaign delivery. Operational scope centers on corporate marketing and client-facing communications teams, and governance emphasizes centralized subscriber list control and consent workflows to align email operations with professional services compliance and outreach processes.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CRA International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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CRA International PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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CRA International TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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CRA International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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CRA International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CRA International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CRA International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CRA International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CRA International IT executives and key decision makers. This section highlights CRA International's latest recorded technology evaluations, including ScreenMeet for Customer Support on 2026-06-04, Salesforce Vlocity for Customer Experience on 2025-07-15, and Greenhouse ATS for Applicant Tracking System on 2025-02-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CRA International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-04 | CRA International | Evaluated | ScreenMeet | ScreenMeet | Customer Support | CRM |
| 2025-07-15 | CRA International | Evaluated | Salesforce | Salesforce Vlocity | Customer Experience | CRM |
| 2025-02-06 | CRA International | Evaluated | Greenhouse | Greenhouse ATS | Applicant Tracking System | HCM |
| 2024-08-06 | CRA International | Evaluated |
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Endpoint Detection and Response (EDR) | CyberSecurity |
FAQ - APPS RUN THE WORLD CRA International Technographics
CRA International is a Professional Services organization based in United States,
with around 968 employees and annual revenues of $652.0 million.
CRA International operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and Constant Contact Email Marketing,
covering areas like Audio Video and Web Conferencing, Digital Signing and Marketing Automation.
CRA International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Docusign and Constant Contact.
CRA International recently adopted applications including
Constant Contact Email Marketing in 2022, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CRA International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CRA International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CRA International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.