List of Scribe Document Processes Customers
San Francisco, 94107, CA,
United States
Since 2010, our global team of researchers has been studying Scribe Document Processes customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Scribe Document Processes for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Scribe Document Processes for Document Management include: Northern Trust, a United States based Banking and Financial Services organisation with 23000 employees and revenues of $6.77 billion, Coronis Health, a United States based Professional Services organisation with 11000 employees and revenues of $2.50 billion, DigitalOcean, a United States based Professional Services organisation with 1210 employees and revenues of $780.0 million and many others.
Contact us if you need a completed and verified list of companies using Scribe Document Processes, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Scribe Document Processes customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coronis Health | Professional Services | 11000 | $2.5B | United States | Scribe Content | Scribe Document Processes | Document Management | 2022 | n/a |
In 2022, Coronis Health implemented Scribe Document Processes. Scribe Document Processes, classified as Document Management, was deployed to standardize standard operating procedures and reduce manual documentation across Coronis Health operations in Michigan, United States, with a specific focus on healthcare revenue cycle management workflows.
The implementation concentrated on SOP authoring and a central template library, combined with PII safe SOP publishing and controlled access for operational users. The deployment enabled task-oriented workflows for ticket response and task transfers, and employed document versioning and audit-oriented controls consistent with Document Management functional terminology.
Operational coverage centered on operations teams in Michigan, affecting business functions including operations, compliance, documentation, and ticket handling. The rollout centralized SOP governance and restructured task workflows to embed published procedures into day to day ticket response and task transfer processes, improving procedural consistency.
Coronis Health reported measurable outcomes from the Scribe Document Processes deployment, including more than 60 hours saved, an 18% increase in participation and compliance, and a 20% increase in task accuracy. The implementation emphasized PII safe SOP publishing to support compliance requirements while streamlining documentation and operational task execution.
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DigitalOcean | Professional Services | 1210 | $780M | United States | Scribe Content | Scribe Document Processes | Document Management | 2023 | n/a |
In 2023, DigitalOcean deployed Scribe Document Processes to accelerate a global Workday HRIS implementation and to create embedded, up-to-date training documentation for its HR/People function. DigitalOcean used Scribe Document Processes, a Document Management application, to centralize process capture and make procedural content authoring part of the People team workflow, with initial operational scope driven by the Denver, CO People team.
The deployment emphasized automated process capture and embedded training documentation workflows, aligning documentation outputs with the Workday HRIS rollout to support onboarding and software rollouts. Integrations included explicit alignment with Workday HRIS configuration and rollout sequencing to ensure documentation matched deployment phases, and governance placed Scribe as the People team's standard for documentation creation and onboarding content. The Scribe rollout reduced documentation time by approximately 90 percent and helped achieve a 100 percent on-time Workday implementation while becoming the team's standard for onboarding and subsequent software rollouts.
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Northern Trust | Banking and Financial Services | 23000 | $6.8B | United States | Scribe Content | Scribe Document Processes | Document Management | 2022 | n/a |
In 2022 Northern Trust deployed Scribe Document Processes to capture and scale institutional process knowledge for its global asset servicing and operations teams, selecting the solution as part of its Document Management tooling to centralize process artifacts. The implementation was positioned to reduce time spent on non-client tasks while generating durable training and compliance documentation across the firm.
The Scribe Document Processes implementation emphasized structured process capture and standardized SOP authoring, producing training leave-behinds and risk and compliance documentation as discrete deliverables. Configuration prioritized repeatable process templates and stepwise documentation creation to ensure consistency of operational procedures across teams, applying Document Management practices for versioning and controlled access to process artifacts.
Rollout coverage included global operations with a defined deployment at the US headquarters, targeting institutional asset servicing and shared operations functions. The program supported cross-team knowledge transfer and onboarding by embedding process documentation directly into operational workflows used by client service and operations staff.
Governance focused on formalizing standard operating procedures and ensuring documented workflows supported compliance needs, with Scribe Document Processes serving as the primary repository for those artifacts. Outcomes reported by Northern Trust included large productivity gains and a 69% reduction in time spent on non-client tasks, with documented SOPs and training materials serving as primary outputs for risk control and operational training.
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