List of Secureworks Managed Services Customers
Atlanta, 30328, GA,
United States
Since 2010, our global team of researchers has been studying Secureworks Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Secureworks Managed Services for Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Secureworks Managed Services for Security MSP include: The Kraft Group & Affiliates, a United States based Manufacturing organisation with 9500 employees and revenues of $5.40 billion, Jotun, a Norway based Oil, Gas and Chemicals organisation with 10293 employees and revenues of $2.31 billion, PrimeLending, a United States based Banking and Financial Services organisation with 3200 employees and revenues of $1.30 billion, William Blair, a United States based Banking and Financial Services organisation with 1950 employees and revenues of $520.0 million, Hyde Housing Association, a United Kingdom based Professional Services organisation with 1200 employees and revenues of $438.0 million and many others.
Contact us if you need a completed and verified list of companies using Secureworks Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Secureworks Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Hyde Housing Association | Professional Services | 1200 | $438M | United Kingdom | Secureworks | Secureworks Managed Services | Security MSP | 2023 | n/a |
In 2023, Hyde Housing Association deployed Secureworks Managed Services, implementing Secureworks Taegis ManagedXDR as a managed MDR engagement under the Security MSP category to extend its in-house security capability. The engagement provided 24/7 access to external security experts and aimed to deliver holistic visibility across telemetry sources to support threat detection and response for the organization.
The implementation focused on managed detection and response capabilities typical of Security MSP offerings, including continuous monitoring, alert triage, threat investigation, and coordinated incident response workflows. Secureworks Taegis ManagedXDR was configured to ingest and correlate security telemetry to surface prioritized incidents, while operational playbooks and escalation paths were aligned with Hyde Housing Association security operations practices.
Operational coverage targeted security operations teams in the United Kingdom, with the Managed MDR service integrated into existing security investments to enhance SecOps effectiveness. The deployment extended the capacity of a small internal security team by providing around the clock analyst support and supplemental threat hunting and investigation resources, while keeping control of escalation and governance within the Hyde operations model.
Per the case study, outcomes included reduced risk, better integration with existing security investments, and faster incident investigation, demonstrating how Secureworks Managed Services and Secureworks Taegis ManagedXDR augmented Hyde Housing Association security operations under the Security MSP engagement.
|
|
|
Jotun | Oil, Gas and Chemicals | 10293 | $2.3B | Norway | Secureworks | Secureworks Managed Services | Security MSP | 2023 | n/a |
In 2023, Jotun deployed Secureworks Managed Services, using Secureworks Taegis ManagedXDR, to improve visibility across its global manufacturing and IT environment. The deployment is categorized as Security MSP and targeted global SecOps and security process areas across Norway and EMEA.
The implementation centered on managed detection and response capabilities, embedding Secureworks Taegis ManagedXDR for continuous monitoring, alerting, and proactive threat hunting across on premises manufacturing sites and corporate IT estates. Functional capabilities implemented included threat detection, proactive threat hunting workflows, incident triage and response orchestration, and cross environment visibility across industrial and IT telemetry.
Operational coverage spanned global SecOps processes for Jotun, explicitly covering manufacturing and IT environments with a regional focus in Norway and EMEA. The architecture consolidated telemetry into the Secureworks Managed Services platform to enable centralized detection and correlated alerting across environments.
Governance and process changes emphasized integrating proactive hunting and faster incident response workflows within security operations. According to the vendor case study, the engagement delivered improved detection, cross environment visibility, and faster remediation.
|
|
|
PrimeLending | Banking and Financial Services | 3200 | $1.3B | United States | Secureworks | Secureworks Managed Services | Security MSP | 2018 | n/a |
In 2018, PrimeLending implemented Secureworks Managed Services as part of its Security MSP tooling to centralize security operations. Secureworks Managed Services provided managed SIEM, threat intelligence, and incident response oversight within PrimeLending's information security function, supporting confidentiality, integrity and availability objectives.
The implementation covered vulnerability management workflows using Tenable Nessus and Tenable SecurityCenter for assessment and reporting, SIEM management with SecureWorks and Kenna for log correlation and vulnerability threat prioritization, and DDoS mitigation and web application firewall operations using Imperva Incapsula. Privileged access management design and operations used CyberArk, while network intrusion prevention monitoring relied on TippingPoint. Endpoint protection and orchestration incorporated McAfee ePO and Symantec SEP 14, and mobile device management operations used AirWatch and Microsoft Intune. Firewall oversight was conducted for Palo Alto devices and incident response processes were embedded into the managed service model.
Secureworks Managed Services was integrated with the listed security controls to aggregate telemetry, prioritize vulnerabilities and operationalize threat intelligence across the environment, enabling centralized log ingestion, correlation, and vulnerability prioritization. Operational coverage included network and endpoint monitoring, PAM operations, WAF and DDoS mitigation, and MDM, aligning managed security operations with PrimeLending's enterprise security program.
Governance responsibilities included developing and maintaining security procedures and policies, conducting continuous vulnerability assessment and analysis, and coordinating internal and external teams to gather actionable threat intelligence and maintain quality operations. The security engineer role during the engagement oversaw configuration, monitoring and operational handoffs to Secureworks Managed Services and operated within established incident response and change control workflows.
|
|
|
The Kraft Group & Affiliates | Manufacturing | 9500 | $5.4B | United States | Secureworks | Secureworks Managed Services | Security MSP | 2023 | n/a |
In 2023, The Kraft Group & Affiliates implemented Secureworks Managed Services to strengthen its security operations. The Secureworks Managed Services engagement deployed Taegis ManagedXDR under the Security MSP category to deliver 24x7 security monitoring, threat detection, and access to incident response experts.
Implementation centered on continuous monitoring and extended detection and response capabilities, with Taegis ManagedXDR providing centralized alerting, detection analytics, and managed incident response support. Functional capabilities included around the clock SOC-style monitoring, threat detection and investigation, and on-demand incident response expertise to augment the internal security team. These capabilities align with Security MSP workflows for alert triage, threat context enrichment, and coordinated remediation guidance.
The engagement targeted SecOps operations in the United States and enabled The Kraft Group & Affiliates to shift internal security resources to other strategic projects while maintaining continuous monitoring coverage. Governance was structured to augment the internal team, providing expert-led incident response escalation paths and operational handoffs between Secureworks analysts and internal security staff. The arrangement emphasized operational continuity, faster threat mitigation, and closing internal skills gaps as described in the engagement.
|
|
|
William Blair | Banking and Financial Services | 1950 | $520M | United States | Secureworks | Secureworks Managed Services | Security MSP | 2020 | n/a |
In 2020 William Blair implemented Secureworks Managed Services to strengthen its Security MSP capabilities for centralized managed detection and vulnerability monitoring. The deployment was positioned as a Security MSP engagement supporting William Blair security operations and vulnerability management across endpoint and cloud estate.
The implementation work included configuration of endpoint telemetry and asset intelligence, notably an Asset intelligence platform built on Entra ID and MDATP that was rolled out to over 3000 devices. Microsoft Defender components were heavily configured, including Defender AV for Endpoint Manager, Windows Defender Application Control MDAC, and Attack Surface Reduction policies enforced via Microsoft Endpoint Manager Intune and MDATP, alongside device grouping methodology in MDATP to segment endpoints by business unit for clearer vulnerability reporting.
Secureworks Managed Services integrated into a monitoring and remediation stack that included Secureworks for managed detection, Kenna Security and Qualys for vulnerability tracking, and Delinea Thycotic Secret Server for privileged access management. The program also included deployment of Microsoft Cloud App Security MCAS and Microsoft Purview DLP and MIP controls for SaaS visibility and data protection, and a co-management transition with SCCM to enable cloud-based endpoint management with Microsoft Endpoint Manager.
Governance and operational workflows were restructured to support weekly vulnerability reviews with Network and Server teams, Azure privileged role access reviews, and coordinated production readiness testing using MDATP and MIP test cases. Outcomes explicitly reported included reduced hardware and licensing cost through consolidation of endpoint protection tooling, identification of unmanaged or misconfigured assets through the asset intelligence platform, and measurable security posture work focused on maximizing the organization secure score under the Secureworks Managed Services Security MSP engagement.
|
Buyer Intent: Companies Evaluating Secureworks Managed Services
- Cogetel, a Cambodia based Communications organization with 300 Employees
- August Storck KG, a Germany based Manufacturing company with 7000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Cogetel | Communications | 300 | $5M | Cambodia | 2026-03-04 | |
| August Storck KG | Manufacturing | 7000 | $1.8B | Germany | 2026-03-04 |